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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
always pleased with your services - service tech, Tyler was professional, friendly and did a great job!
Great people in the main office and the technicians are on time, kind and do great work.
I love how clean my carpets are with no chemicals. Jonathan Sexton our tech was awesome. You could tell he really enjoyed his job. He was very professional and knowledgeable. He took the time to explain everything to me and was never bothered by any of my questions. I have already referred my friend and I told her to ask for him.
Technician was awesome and thorough. Great representative of your company
Professional, efficient and effective.
You all want your customer to be satisfied.
Nothing, moved out of area.
Great experience, great people and very neat and clean.
Our service provider was outstanding! He was honest, respectful & quoted a fair price. Also, the products dried quickly, got out the stains & did not leave an odor behind. We’ve used Zerorez before...& will no doubt use them again!
Very professionally done.friendly staff.very happy with the job done
I love that the Zerorez method uses no chemicals and leaves no residue! They are reliable, their prices are competitive and the technicians are very professional. For these reasons, I no longer consider any other carpet cleaning service.
Good price, friendly, knowledgeable service person! Showed me about your service of cleaning furniture. Didn't know y'all did that.....what a great service! Will definitely do that in the future!
Clean and works!
Representative was very professional and courteous.
Our service technician was great!
The technician arrived at my home on time and ready to start. He made a thorough assessment and told me what he was doing each step of the way. I couldn't be more pleased with the results and the efficiency of the job.
Everything was perfect
The outcome of the cleaning of my carpets.
Also, I like the promotional offers.
I like that Zerorez uses Green and Chemical free products. It makes me feel at ease when my animals and kids are playing on my floors. The quality of Zerorez products exceed other traditional cleaning companies. I love that they offer other services too. And their prices and promotions can't be beat.
Great job; you're the best carpet cleaning company we've ever used and your technician was professional and courteous.
They were able to get spots out of my carpet that I had tried many times to remove. I will use them again. They did exactly as they said. They called 30 minutes before arrival and were here 30 minutes later.
On time, prompt and friendly service. Extra treatment protection prices seem high.
These guys always do a great job! I use them to clean carpets and furniture! Will use them again!
The product is great and leaves carpets fresh and no soapy residue. The staff are always friendly and knowledgeable.
The van's exhaust burned my poor plant. Not a biggie but maybe tell the techs to park further away from plants. He did a great job and all the pet stains were gone but every time I have you guys come it doesn't smell great. It smells muggy. The humidity kicks up a notch and it's always wet for a long time. Come to think of it, it's always crunchy afterwards. No I remember why I stopped using you in the first place.
SO I am happy those pee stains are gone. The tech was super nice and worked hard. I am not "unhappy" with the service. I think that just might be how carpets are done.
The technician did an excellent job.
The teck was a little late but he made it up by being very efficient. He was very organized and cleaned well.
We were very pleased that the sticky tape stains were removed from our carpet.
Amazing service, answered all my questions, very professional and many helpful tips!! The carpet turned out way better than I could've imagined, smelled fresh and looks brand new. The kitchen slate tile, well that room blew me away!! I thought that I was cleaning it properly all these years but they got it sparkling clean like brand new, sealed it and all with no harsh chemical smell. Everything smells fresh and clean. I've already recommended several of my friends/family and will be a return customer. I would recommend Zerores over any other company out there because they truly get down deep and clean it right!! The technician and his trainee did a fantastic, thorough job with a professional, kind attitude. Thanks guys great work!!
~Suzanne 😃
Technicians forgot to mark our stains. After the first pass through the room he said he would just go over the general area of the stains one more time. After that he said thought they were gone because he couldn’t see them. As soon as the carpet dried the minor stains were actually worse. A complete waste of money. I definitely would not recommend to anyone. I will probably recommend against using the service if asked.