Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85389 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 1, 2018 — Rated 10 out of 10 by Conneka Neal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was amazing and my carpets look great!

Report a concern   June 30, 2018 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Its a great clean, they do a great job every time. No chemicals

Report a concern   June 30, 2018 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Went above and beyond to meet our needs and fix all problems within his realm of expertise. He also explained what he was doing and the results achieved from his work.

Report a concern   June 30, 2018 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston did a great job, and was very knowledgeable !

Report a concern   June 30, 2018 — Rated 10 out of 10 by Laura Marriott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was awesome. Did a great job

Report a concern   June 30, 2018 — Rated 10 out of 10 by Kim Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job and super polite trustworthy folks

Report a concern   June 30, 2018 — Rated 10 out of 10 by Tim Cappo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Top quality work and absolute best technicians. Jonathon was fantastic. He deserves a raise. I will recommend and refer zerorez and Jonathon as a preferred technician to every and all my future clients, family and friends.

Report a concern   June 30, 2018 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dependability, products, professional technician and good service.

Report a concern   June 30, 2018 — Rated 8 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Made a reservation for 10-12 and someone finally showed up at 2. We did get calls with updates but the delays but we had plans we had to delay. The service was great and we loved our carpet's...just not the delay.

Report a concern   June 30, 2018 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and fresh. Ricardo, the technician is very professional. Thank you, Ricardo!

Report a concern   June 30, 2018 — Rated 10 out of 10 by Whitney Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man, Dez did a great job cleaning our floors. A year or so ago someone from a different carpet cleaning company came to clean our grout in the kitchen and did a horrible job. Dez comes in and cleaned the kitchen floor not specifically just the grout but the grout looked SO much better than the when we had someone come out to clean just the grout. We'll definitely be using Zerorez again. Awesome job.

Report a concern   June 30, 2018 — Rated 10 out of 10 by N.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thoroughness

Report a concern   June 30, 2018 — Rated 10 out of 10 by Carolyn Felkner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used Zerorez for several years at previous home. Purchased home last month and before moving in had Zerorez come and clean carpets and area rugs. They always do a fantastic job!
Will have them back to clean grout tile. They did a 100 sq ft piece to show the results. It was amazing!
Thanks Zerorez for another job well done!

Report a concern   June 30, 2018 — Rated 10 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how fresh it smells without chemicals

Report a concern   June 30, 2018 — Rated 10 out of 10 by Patricia Pursley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Terrance was awesome to work with and the next time we do our carpets, we'll be requesting him. Very professional and he went above and beyond to help my elderly grandmother. She has been dealing with alzheimer's and depression and she can't quit talking about how her clean carpets have brightened her day and made her feel better. Thank you for the great service you provided and for the professional, detail oriented employee you sent to our house. I'm recommending your company to all of my friends.

Report a concern   June 30, 2018 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez before and will use them again! I would recommend them anyone!

Report a concern   June 30, 2018 — Rated 10 out of 10 by Robert Kriss Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who came to our home was excellent. He way exceeded our expectations, and our stairs and carpets are perfect!! He was on time, courteous, and very efficient.

Report a concern   June 30, 2018 — Rated 10 out of 10 by Shane Humphrey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a good experience!

Report a concern   June 30, 2018 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I always have had polite and helpful technicians. Darwin Harrison was no exception this last time. Always feel they do the best job for their customers

Report a concern   June 29, 2018 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Representatives are always friendly and helpful

Report a concern   June 29, 2018 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good job

Report a concern   June 29, 2018 — Rated 8 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Noticed one spot today that didn't come up...has taken 24 hours to dry in a few places.

Report a concern   June 29, 2018 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our rep was great. He took care of all our stains and was very informative about everything he was doing. Thank you Jamal.

Report a concern   June 29, 2018 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent job

Report a concern   June 29, 2018 — Rated 10 out of 10 by Lance Elliott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that did our carpet cleaning was amazing. He was so kind and helpful. We'd have Zerorez clean our carpet every month if we could.

Report a concern   June 29, 2018 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome

Report a concern   June 29, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling was simple, and the job that Zerorez did was amazing. Thank you Ron.

Report a concern   June 29, 2018 — Rated 10 out of 10 by Nikki Doty Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul did a wonderful job identifying all the areas of my carpet which had underlying odors and stains. Scheduling was simple. Dispatch did a wonderful job setting arrival time and gave me a courtesy call when technician was en route. 10/10 will use again.

Report a concern   June 29, 2018 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee that came out was very friendly and polite, got the job done well and fast.

Report a concern   June 29, 2018 — Rated 10 out of 10 by Peggy Brown. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice techs
Showed up as scheduled
All areas cleaned well
Stayed in time lines


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