Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83943 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 6, 2018 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A great job every time...
Carpets look new again.

Report a concern   June 6, 2018 — Rated 10 out of 10 by Igay Sharoni Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thx

Report a concern   June 6, 2018 — Rated 9 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your procedure does not leave residue.

Report a concern   June 6, 2018 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

tile cleaning and friendliness of staff

Report a concern   June 6, 2018 — Rated 10 out of 10 by Kathy Galloway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Prompt arrival. Service tech was very professional and customer friendly. Customer rep was able to accommodate my time constraints. Been using Zerorez for over 5 years.

Report a concern   June 6, 2018 — Rated 10 out of 10 by Caroline Crawford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Epic service and I love the results!

Report a concern   June 6, 2018 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They cleaned our rugs as advertised and their technician was very professional performing the services.

Report a concern   June 6, 2018 — Rated 10 out of 10 by Janet Baucom Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and natural!

Report a concern   June 6, 2018 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you have environmentally caring products.

Report a concern   June 6, 2018 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service technician

Report a concern   June 6, 2018 — Rated 0 out of 10 by L.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The estimated time to dry was incorrect, my carpets did not dry until the next day!
It’s completely derailed our moving plans.

If I could receive a phone call from a supervisor that would be appreciated.

Name removed

Report a concern   June 6, 2018 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You stand behind your product

Report a concern   June 6, 2018 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people were pleasant and professional starting with the person who answered the phone to the technician that came out and cleaned our carpets. They were a delight to work with and the results were stunning.

Report a concern   June 6, 2018 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the fourth time that I have used Zerorez and as usual they did a terrific job of cleaning my carpets. My carpets look like new even though they are 20 years old. I recommend Zerorez to friends all the time.

Report a concern   June 6, 2018 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Donald was very thorough & the carpet & tile looked very clean!

Report a concern   June 6, 2018 — Rated 9 out of 10 by Jennifer Carlile Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There were issues with scheduling the first time we ever used Zeroez. Also, the smell was not gone from my sons room.

Zeroez made called me and rescheduled. This time with out issues and the smell is gone!

I would recommend this company to my family and friends because they are an honest company.

Report a concern   June 6, 2018 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

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Report a concern   June 5, 2018 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kevin was awesome!

Report a concern   June 5, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results, professionalism of technician Jamal. Already referred 5 times to neighbors!

Report a concern   June 5, 2018 — Rated 10 out of 10 by Dwayne Dozier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was very knowledgeable about rhe serve service. He was quick and professional. I would highly recommend him for my future service.

Report a concern   June 5, 2018 — Rated 8 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

He did a pretty good job but i did see a couple of stains after carpet dried.

Report a concern   June 5, 2018 — Rated 10 out of 10 by Mike Connolly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

"Frankie," the service rep, did an excellent job explaining his approach to the problem and why such measures were warranted. We were amazed at the results. The carpet, which had been looking poorly (we were thinking of replacing it) looks new again!

Report a concern   June 5, 2018 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets were really cleaned and Devin did a superb job. I will call again when’re I need carpets cleaned.

Report a concern   June 5, 2018 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was very professional and did a wonderful cleaning of my rugs and sofas I’m very pleased with your service. Thank you.

Report a concern   June 5, 2018 — Rated 10 out of 10 by Jennifer Roddy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CLEAN CARPETS, CLEAN CARPETS,CLEAN CARPETS! Made our carpet look new again. Practically dry within hours. Nice fresh carpet and I just want to walk around barefoot, feels so nice.

Report a concern   June 5, 2018 — Rated 10 out of 10 by R.W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was fabulous and did a fabulous job

Report a concern   June 5, 2018 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was cleaned best ever

Report a concern   June 5, 2018 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Custom service was great. Technician very friendly. Love that there are no chemicals.

Report a concern   June 5, 2018 — Rated 9 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Serviceman went above the minimum requirements and price was same as estimate

Report a concern   June 4, 2018 — Rated 10 out of 10 by George Hanei Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and thorough plus friendly and informative. The cleaning products had a very pleasant scent. They did not smell like heavy or harsh chemicals. It left our carpets very soft under foot. Great first time experience!! Will definitely use and recommend in the future.


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