What our clients think of us!

Friendly and helpful technician, who make sure you are completely satisfied with the job.

I have been very impressed with the level of customer service we have received. From scheduling the estimate to the service and follow up. Everything was done as promised on time. And when I had an issue right after the original service was performed, our service tech came back out and recleaned an area that needed it. Thank you.

Like most people I like the no residue cleaning process. Also, like the pet treament service that gets rid of stains that I had not been able to get out.

We were extremely happy with our service and having used multiple other vendors for years, we are very sorry we did not try Zerorez earlier. If you have not tried them before do so now, you wont be sorry.

Edwin explained each step of the process, particularly the treatment for the heavy traffic areas. He was professional, courteous, and efficient. Our carpets looked new again when he finished. We have used Zerorez for a number of years now, and we use you because of the excellent service from technicians like Edwin.

Quality work performed by a friendly and knowledgeable tech.

No chemicals.

Did a great job and friendly service!

I really liked the technician Gabriel. He was extremely polite, and more than willing to go over a couple of areas of carpet that I requested. He was on time and very efficient.

Would use Zerorez DFW again!!

Carpet cleaning: Boston arrived on time and did a very thorough job. He was professional and pleasant, and worked quickly: four rooms within 1.5 hours. Carpets were much improved in appearance afterwards. Price was competitive. Scheduling was a little less than perfect, as a request for a morning slot four days in advance could not be confirmed for two days. But all in all, I was very satisfied and will use Zerorez again.

It don't leave a lot of soap build up in carpet.

Dryed quickly and has stayed clean. Told me how to maintain with vinegar and water. We now take off shoes which should help

Made the carpet look new again and removed stains that had been there for years!

Very professional and knowledgeable.

Love the zero residue. Technicians are always excellent and thorough.

The tech was super great just don’t think carpet and grout look cleaner.

It is minimal use of chemicals. It dries fast. It cleans well. The people were very competent and friendly throughout the process.

Satisfactory/ efficient service............thanks

The guy that picked up my 3 areas rugs told me he would try to get 2 weeks delivery. It took almost 3 weeks. The rugs looked OK but the ends curled up on one of the rugs and we had to tape them for a week. Also was not impressed with your customer service regarding delivery.

There is nothing that you can do now to make things right.

Desmond was early, cheerful, thorough, knowledgeable, and very friendly. I will use Zerorez again and request him by name. Great work!

Your agent arrived on time was helpful and courteous

I know scheduling is a challenge but when I schedule an appointment, there are a lot of factors for me to consider so to get a call 2 days out with a time frame that DOES NOT work for me really messes up my schedule. It would be nice to be able to secure a time frame when I make my initial appointment.

Technician did a great job, wanted to make sure we were satisfied. Very pleasant, polite young man. This guy worked really hard to make sure everything was clean & fresh.

Will definitely call again! Carpet looks great!

I greatly appreciate the technician asking multiple times if i had any additional questions and if I was satisfied with the outcome.
He did an excellent job .

VERY FRIENDLY AND KNOWLEDGABLE EMPLOYEES AND THEY DO A GOOD JOB

Good customer service.

Every conversation was an up sell pitch. I understand why this is but not every time I was shown a stain or asked for my approval.

Great Service and very professional

The people were courteous and efficient in the job they did. Explained the work, seemed knowledgeable, and had the right equipment for the task at hand.