- Phone: (214) 372-5326
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based on 83941 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The feeling that the carpet and tile truly feel clean and refresh. I feeling the services are affordable to keep the carpet maintained on a yearly basis. I am a very happy customer!
Clean carpets; fast drying carpets. Personnel are efficient and considerate.
Good Job
Our service tech was very friendly and knowledgeable!! He did a great job, and we are very pleased with the service!
The actual process of cleaning the carpet was great. Where I would say you could use most improvement is communication. When I booked online, at the end of the booking session it just takes you back to the blank booking page. (Poor website). You get no immediate feedback (whether by email or on the web page itself) that your appointment was booked. I had to call the next day and ask if the appointment had been booked. I almost gave up and called another company.
Great service, Awesome Technicians!
Extremely clean carpets with no residue , and convenient appoints. Technicians that go the extra mile!
Fast and trusting
Unbelievably expensive. It didn’t work. I had to get another company to come in and to do the job y’all failed for less than half the price. Plus you all cancelled on me the first time. It’s been a long time since I felt so ripped off. You could give me my money back if you rally want to make it right.
Service was great and Torrance was very professional
Dez the technician was professional and very thorough. The quality of work was better than any other carpet cleaner I have used. The icing on the cake, was the order process, it was so easy and simple. Zerorez has earned a new customer!!!
My technician was very professional and courteous. He did a thorough jobs and did not rush making me feel like he spent the extra time making sure it was done right . First time using Zerorez will be using you again next year. Great job !!
Easy to schedule online. Received a confirmation call and a call when my technician was on the way to my house. Technician did a thorough job cleaning our carpets!
The young man who came out was very courteous and very professional. The carpets have never looked so clean! He was on time and did a wonderful job!
The service and rep were awesome.
Like the way rugs were cleaned with no need for messy soap and harsh chemicals
Darryl was very professional, efficient, and personable. I will definitely call Zerorez again. Terrific service.
The carpets look unbelievably better! Wish I had them done a long time ago.
The techition who did the work was friendly and fast as well.
Fantastic results!
Incredible customer service from the technician.
He was very knowledgeable about the process and answered a lot of my questions.
Best Capet cleaning service I’ve ever had :-)
Easy to schedule. Showed up when you said you would! And the associate you sent was SO NICE and polite and well spoken.
Environmental concerns and heathy stewards of the earth. Very professional and knowledgeable.
Everything!!! Service was great. Very friendly and helpful. Able to do a great job in a good time frame.
Good service , the technician was very professional.
Thanks Sam Long
The technician, Gabriel, was very thorough in explaining the carpet and tile treatment options to me. Great service, very polite and professional. Carpet has never been cleaner!
Service folks are great!
Refused to clean my couch because it was slipcovered even though y’all have done it multiple times in the past. It was the day before a party so I was very disappointed that it did not get cleaned for the party. I’m normally a huge fan of y’all but will not be using your company in the future after this incident
The work Dominique Finley did was excellent! This was my 2nd visit from Zerorez and there will be more. Dominique's work dried within little time and transformed the carpet!!!! First visit from Zerorez remained wet in several sections for more than 24 hours. Thank you for finally sending this evaluation for me to complete
Great job ! Nice polite guys !
I was under the impression that it would be no residual dirt left. I have filled 2 vaccum containers of pet hair and dirt after the carpet dried. So ZEROREZ was not a good experience for me. Also I can still see dark foot tracks around.
Service man did extra work on hard stains - result is nice looking carpets that I did no t think we would see again.