Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83941 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 21, 2018 — Rated 10 out of 10 by Jeff Colvin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional courtiess service.
Report a concern   June 21, 2018 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service
Report a concern   June 21, 2018 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything. Great service! Great employee Will call again for service and refer others.

Report a concern   June 21, 2018 — Rated 10 out of 10 by Chrisman Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech went over and above!!
We had several problem areas. He did an excellent job of telling us what he could do, and doing it.

Report a concern   June 21, 2018 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jamal was an outstanding technician. Very had working, diligent, and a great customer servant. Rug and tile cleaned beyond my expectations.
Report a concern   June 21, 2018 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez was very professional, courteous and thorough.
Report a concern   June 21, 2018 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the work ethic of the service person. I have used Zero Res for years. They do a thorough job!
Report a concern   June 21, 2018 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician worked diligently to ensure our carpets were cleaned properly.
Report a concern   June 21, 2018 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very careful, professional, friendly technician
Report a concern   June 20, 2018 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional
Report a concern   June 20, 2018 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was amazing and did a very thorough job.
Report a concern   June 20, 2018 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good
Report a concern   June 20, 2018 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tarrance was awesome. He was personable and friendly. He did a great job.
Report a concern   June 20, 2018 — Rated 10 out of 10 by Jose Lucio Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great and a reasonable price!
Report a concern   June 20, 2018 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Tech did a great job and was very friendly! Would definitely use this service again.

Report a concern   June 20, 2018 — Rated 10 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was easy to talk to and friendly. He explained the process and asked for our opinions. I like that only one technician was in our house.

Report a concern   June 20, 2018 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edward is awesome! He is efficient and very nice!
Report a concern   June 20, 2018 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was great!
Report a concern   June 20, 2018 — Rated 9 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

that there are no harsh chemicals used
Report a concern   June 20, 2018 — Rated 10 out of 10 by Courtney Closner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All of the stains were removed and pricing was as quoted and affordable. Very friendly serviceman as well!
Report a concern   June 20, 2018 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

VERY PROFESSIONAL GREAT SERVICE
Report a concern   June 20, 2018 — Rated 8 out of 10 by B.Z. Zerorez Dallas/Ft. Worth
What could we do to improve?

Zerorez has cleaned our home 4 times in the last year! As a repeat customer, with obvious loyalty, I would hope that the next time I call for an appointment, I am treated like a repeat.
Report a concern   June 20, 2018 — Rated 5 out of 10 by F.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Didn't get my tile our gift certificate on Fathers Day Special
Report a concern   June 20, 2018 — Rated 7 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Spots in carpet came back in game room. Thought Zerorez could get out everything. Called Zerorez back and they said if I had them redone it would be an extra charge, always the extra charge.... don’t know if I will use Zerorez again. Could offer a little bonus once in awhile.
Report a concern   June 20, 2018 — Rated 9 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your young man that came out was fantastic!! The ONLY thing I didn't like was the constant upsells. He really knew his stuff and he did very well in not having big reactions when I decided against a service. I did get the carpet protection. The carpets were greatly improved after his work.
Report a concern   June 20, 2018 — Rated 10 out of 10 by Rachel Eisermann Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gabriel was a great technician. He listened to all my concerns and gave me great advice. Clean carpets always make me happy.

Report a concern   June 20, 2018 — Rated 9 out of 10 by John Ellis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite, professional & efficient

Report a concern   June 20, 2018 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gabriel, the technician was very professional. He was honest and did an excellent job.

Report a concern   June 20, 2018 — Rated 10 out of 10 by David Caddoo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We really appreciate all the hard work that the tech Eric put in. He was courteous, knowledgeable and a pleasure to work with.

Report a concern   June 20, 2018 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the technicians are always on time and efficient.


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