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based on 83940 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, excellent results, well trained staff.
I was so impressed at the serviceman explanation and how careful he was.
Thank you
Jaylon was very friendly, professional, and did a great job. Fairly priced. Love the results
My experience with Zerorez was wonderful! My technician, Darwin, was very conscientious, polite and extremely knowledgeable. He worked very hard to remove several stains. My carpets look, feel and smell better than ever!
Thank you Darwin and Zerorez for a smooth, seamless carpet cleaning experience.
A few happy customer, T. Bush
Service man was on time polite. He was very knowledgeable and did a great job. Product was great dried quickly and there was no odor from cleaning fluids. I have asthma and odor can aggravate it. There were also no stains that came back when it dried and no sticky residue. I will definitely use this service again.
Great results and great procedure!
Technician was there right at 8am and was gone before the arrival "window" was done! He did an awesome job and my carpets looks awesome!
Did a very nice job on cleaning a carpet that had several visible soiled places. The carpet is spotless!
My technician was very professional he did s great job
Service technician rude to referral client. I send lots of referrals your way I could not even get a manager to call me back. You do my house 2 times a year as well I am considering a move to another service provider.
This was the first time I went with Zerorez. A representative came and gave an estimate. For both carpet cleaning and Tiles cleaning, they have quoted around $550+. It was very expensive. Still I asked them to do the work. But after the clearning, I noticed that they did not clean the small hallway. When I asked them they said I need to pay additional $35. Since all the room has been cleaned, I need to pay extra to clean that. They did not tell me up front that they won't do the hallway. When I called the customer service, they told me to give me a call back, but they never did. I am so disappointed. I won't go with them or recommend to any of my friends.
My carpet looked very good after being cleaned and dried quickly.
Great work. My carpet has never looked better.
VERY PLEASED WITH THE CLEANING AND THE YOUNG MAN WAS VERY PLEASANT TOO.
It works and is fast.
I was invoiced for a sofa. The cleaning was for the love seat. I got the email ater the tech left or would have questioned it. When I asked the tech for an approx cost for the sofa and accent chair he said I would have to call the office. I understood that the tech would acess the work on arrival. I believe there is too much room for error. The job looked great until it dried and then we noticed not all of the stain was removed. The price was too high for the job.
Great process with water cleaning, less drying time. Great technician
The results were amazing! The technician was friendly, professional and very knowledgeable.
Thank You!
Our technician, Anthony was the best! He was professional and thorough and went above and beyond to address our questions and provide a quick demonstration of the product and how it works. Will use again and be happy to refer others.
Did a great job, carpet feels clean, quick and professional service.
NO thanks DO NOT Share my name or any information with anyone
Great people, best service. My carpet never looks so good as when Zerorez does it.
Great customer service!
Polite, knowledgeable and on time service
Great service at an affordable price. Very easy to setup appointment and great customer service. Happy with Zerorez.
Carpet cleaning looked fantastic. Really liked the technician! He was extremely nice guy! The grout on my floor didn’t turn out as clean as I had hoped so won’t be doing that again!
We accidentally scheduled it for the wrong day, they were able to fit us in before we moved all our new furniture into our new home.
Appreciate the delivery of spot remover! Such service!
Service was great. Technician was friendly and very knowledgable. .
On time, professional appearance, attention to detail, cleaned the spots contained in the carpet, all business - excellent.