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based on 83940 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Price is great, quality is exceptional, service man was polite, and no pressure was applied for extra services.
Torrance was wonderful to work with
Clean well. Good customer service.
Thorough, friendly, communicative service staff. Job well done.
The technician was so professional and informative. He went over and above the initial plan. I’ve uses ZeroRez for several years.
Customer service was great and they did a great job cleaning!!!!!!
Arrived at the scheduled time. Your employee was polite and professional. He did a great job. Thumbs Up!
Excellent service on time fabulous job!!!
Awesome services
The results! The change is noticeable. The tech Boston was awesome!
Technician was fast and friendly. He explained every step of the process. Old stains were removed and carpet looked great!
Carpet looks great.l
Joe was easy to deal with. He explained everything well and worked hard despite the extreme heat. House looks and smells great!
Would have liked a little more info upfront on the carpet when cleaning it...it is old carpet, but had to ask questions about all the spots on old carpet in couple of different rooms. He did a good job on cleaning the carpets, they definitely look much better than before they were cleaned. just a little more information would have been nice.....
that the service was good and they let you no what was going on with the service they were doing.
Very professional. Cost is modest, and the carpets are very clean.
very good customer service...courteous and professional. Both employees arrived ahead of time as requested by customer.
Did not clean as well as expected. Explanation by technician was opposite from what I heard on radio commercials I.e. pet stains/ odors.
Better arrival time windows. Get into the corners and under furniture better, this may require special tools.
I gave you an "8" because carpet usually looks good right after being done. Give me a month and we'll see how it looks then.
Carpets look wonderful. Technician was friendly, professional, and took his time to do a great job. He didn't rush through the job, wore foot protection and was very careful not to damage walls or other flooring.
Quality of the work is good
Fast professional service
It really works. Restored new life to my carpet.
Clean and environmentally friendly.
All staff I've dealt with have been extremely knowledgeable and courteous - professional and conscientious of being a positive representative of the company. Love that the method used to clean is with water and leaves no residue or "stiff" carpet - only clean and like new looking.
Service provider very efficient, polite and did a great job!
The service was very good. Your technician was very personable and professional.
Great job!
Your technicians are on time, hard working, and courteous