Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83940 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 2, 2018 — Rated 7 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

Some of the spots re-appeared

Report a concern   July 2, 2018 — Rated 10 out of 10 by Kathy Hermsen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional, friendly and very efficient. Products used are obviously the best! Will use Zerorez again and would highly recommend to others...

K. Hermsen

Report a concern   July 2, 2018 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great results. Admittedly, we had not had our carpet professionally cleaned in its 10 years. (Gross, I know). We were about to buy new carpet due to the darkened appearance. We have always been good about vacuuming and really didn't have any stains, but there was a visible path of wear across the room that looked pretty filthy. We decided to try zerorez (have been hearing about it on the radio for years) and are very satisfied with the results. Carpet feels soft and looks almost new again. It feels very clean and we are very happy with the outcome. We won't wait so long next time! Thanks for buying us some time, saving us money and bringing our carpet back to life.

Report a concern   July 2, 2018 — Rated 10 out of 10 by Don King Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Even in a rental with NO electricity and all this early summer heat, the ZeroRez tech was polite, fast &* efficient, while being thorough with the cleaning process. I will ask for him next time I need service with my carpets...

Report a concern   July 2, 2018 — Rated 10 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just like cleaning without lots of chemicals

Report a concern   July 1, 2018 — Rated 10 out of 10 by M.J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, fast and clean!

Report a concern   July 1, 2018 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product and services are honored. The cleaning process is clean and refreshing. The service Tech was informative and recommended best solution possible.

Report a concern   July 1, 2018 — Rated 10 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans wall

Report a concern   July 1, 2018 — Rated 10 out of 10 by Cotishea Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and organized. My tech was a rockstar.

Report a concern   July 1, 2018 — Rated 10 out of 10 by P.F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Johnathan provided great service in cleaning my carpet.

Report a concern   July 1, 2018 — Rated 10 out of 10 by Lucinda Mooney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and wanted me to be happy!

Report a concern   July 1, 2018 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt and tech did a great job.

Report a concern   July 1, 2018 — Rated 10 out of 10 by J.A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jamal was fantastic. Very polite and efficient. He removed two existing pet stains from my carpet. It looks great! Thank you!

Report a concern   July 1, 2018 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional at its best. Fantastic carpet cleaning @ 2621 Lawndale Drive. Thorough explanation, visual as well regarding dirt pulled. Thank you

Report a concern   July 1, 2018 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are always so pleasant and do a nice job.

Report a concern   July 1, 2018 — Rated 9 out of 10 by L.X.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came at the time the appointment clerk gave me when the appointment was finalized, even thought it was not the preferred time I had requested.

Technicians are friendly and helpful.

Report a concern   July 1, 2018 — Rated 10 out of 10 by Mayra Turner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tom Anderson did our carpets and tile. He took Extra Care to get out stains and to get everything clean. We have really old carpets but he did a great job making them look almost new again. We like the fact that there's not a residue left on top of the carpets but all the dirt and grime is drawn out. The carpets seem to stay clean longer.

Report a concern   July 1, 2018 — Rated 9 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and Professional demeanor of the rep that cleaned our carpet. Removed pet stain

Report a concern   July 1, 2018 — Rated 10 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals
Good results
Friendly service

Report a concern   July 1, 2018 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is clean, technician is professional and friendly.

Report a concern   July 1, 2018 — Rated 10 out of 10 by Teresa Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We ad our carpets cleaned recently and I had a few questions regarding the cleaning. Management (Caesar) reached out to answer my specific questions. It has been a very long time that a company was so concerned with my questions and wanting to improve my "experience" with Zerorez! Thank you for standing behind your Product, Service and Corporate reputation! Will recommend Zerorez to everyone!

Report a concern   July 1, 2018 — Rated 10 out of 10 by Conneka Neal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was amazing and my carpets look great!

Report a concern   June 30, 2018 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Its a great clean, they do a great job every time. No chemicals

Report a concern   June 30, 2018 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Went above and beyond to meet our needs and fix all problems within his realm of expertise. He also explained what he was doing and the results achieved from his work.

Report a concern   June 30, 2018 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston did a great job, and was very knowledgeable !

Report a concern   June 30, 2018 — Rated 10 out of 10 by Laura Marriott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was awesome. Did a great job

Report a concern   June 30, 2018 — Rated 10 out of 10 by Kim Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job and super polite trustworthy folks

Report a concern   June 30, 2018 — Rated 10 out of 10 by Tim Cappo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Top quality work and absolute best technicians. Jonathon was fantastic. He deserves a raise. I will recommend and refer zerorez and Jonathon as a preferred technician to every and all my future clients, family and friends.

Report a concern   June 30, 2018 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dependability, products, professional technician and good service.

Report a concern   June 30, 2018 — Rated 8 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Made a reservation for 10-12 and someone finally showed up at 2. We did get calls with updates but the delays but we had plans we had to delay. The service was great and we loved our carpet's...just not the delay.


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