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based on 83940 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The young man, Dez did a great job cleaning our floors. A year or so ago someone from a different carpet cleaning company came to clean our grout in the kitchen and did a horrible job. Dez comes in and cleaned the kitchen floor not specifically just the grout but the grout looked SO much better than the when we had someone come out to clean just the grout. We'll definitely be using Zerorez again. Awesome job.
Thoroughness
Used Zerorez for several years at previous home. Purchased home last month and before moving in had Zerorez come and clean carpets and area rugs. They always do a fantastic job!
Will have them back to clean grout tile. They did a 100 sq ft piece to show the results. It was amazing!
Thanks Zerorez for another job well done!
I love how fresh it smells without chemicals
Terrance was awesome to work with and the next time we do our carpets, we'll be requesting him. Very professional and he went above and beyond to help my elderly grandmother. She has been dealing with alzheimer's and depression and she can't quit talking about how her clean carpets have brightened her day and made her feel better. Thank you for the great service you provided and for the professional, detail oriented employee you sent to our house. I'm recommending your company to all of my friends.
I have used Zerorez before and will use them again! I would recommend them anyone!
The technician who came to our home was excellent. He way exceeded our expectations, and our stairs and carpets are perfect!! He was on time, courteous, and very efficient.
Always a good experience!
I always have had polite and helpful technicians. Darwin Harrison was no exception this last time. Always feel they do the best job for their customers
Representatives are always friendly and helpful
good job
Noticed one spot today that didn't come up...has taken 24 hours to dry in a few places.
Our rep was great. He took care of all our stains and was very informative about everything he was doing. Thank you Jamal.
excellent job
The gentleman that did our carpet cleaning was amazing. He was so kind and helpful. We'd have Zerorez clean our carpet every month if we could.
Awesome
Scheduling was simple, and the job that Zerorez did was amazing. Thank you Ron.
Paul did a wonderful job identifying all the areas of my carpet which had underlying odors and stains. Scheduling was simple. Dispatch did a wonderful job setting arrival time and gave me a courtesy call when technician was en route. 10/10 will use again.
The employee that came out was very friendly and polite, got the job done well and fast.
Nice techs
Showed up as scheduled
All areas cleaned well
Stayed in time lines
I am very disappointed in the carpets that were cleaned
Our bedroom looks no different than when you came out
Not in difference in before & after
They were so wet when the technician left that I had no idea how they would look
No sure you can make this right
Just bring honest
Your techs are prompt and have the right equipment for the job.
The results were amazing, I wish I had called you sooner.
Great service. Overall cleaning was good as well.
Arrived on time. Tech was willing to go back over an area even though equipment had already be stored in truck. Carpet looks cleaner. No odors
Technician was thorough and professional. Job was completed above expectations.
Great service as always
Did a great job on cleaning the carpet!
The technician
Clean and fresh. Ricardo, the technician is very professional. Thank you, Ricardo!