Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 16, 2018 — Rated 10 out of 10 by Julie Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product and the service was AMAZING! The carpets seriously look almost brand new! Incredible!
Jaylen Harris, the technician, was very polite and knowledgeable about the process and the product!!

I will DEFINITELY be calling Zerorez again and will HIGHLY recommend ZEROREZ to all friends, family and neighbors!!

Report a concern   November 16, 2018 — Rated 10 out of 10 by Mitchell Cox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best carpet cleaning company in the DFW area!

Report a concern   November 16, 2018 — Rated 10 out of 10 by Steve Pelon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our serviceman Chris was superb. Polite and timely. He also explained each step before starting and during the cleaning process. Our carpets have not looked this good since moving in even though other professional services have been used. Highly recommended and to be commended.

Report a concern   November 16, 2018 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, good service. My carpet looks great!

Report a concern   November 16, 2018 — Rated 10 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a fantastic job of making the carpets look new again

Report a concern   November 16, 2018 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First, the technician was super! Explained all details.

Report a concern   November 16, 2018 — Rated 10 out of 10 by Laquinta Layton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrence was amazing! My wife loves the scent of the carpet and it looks almost brand new again thanks to you all.

Report a concern   November 16, 2018 — Rated 10 out of 10 by Michael Laukaitis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The system works! Each technician I have had has a different style and machine choice but then end results are the same, excellent results!

Report a concern   November 16, 2018 — Rated 10 out of 10 by Victoria Zangara Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sorry that I don't remember the professional young man who cleaned my carpets on 11/2, but I do want to recommend him. He was very knowledgeable and helpful. He must have paid particular attention to one spot that has been toward the edge of the baseboard, and has been there for years (hidden under some drapes). That spot is very dimminshed now, and I really appreciate his efforts. I can tell a real difference! I thought there was no hope of ever removing even some of that stain! Thanks so much!

Report a concern   November 16, 2018 — Rated 0 out of 10 by N.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You charged me $250 just for one sofa, That is ridiculous.

Report a concern   November 16, 2018 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very professional and always on time.

Report a concern   November 16, 2018 — Rated 10 out of 10 by Kevin Cook Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional service.

Report a concern   November 16, 2018 — Rated 5 out of 10 by C.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The job was to clean a tile floor in the kitchen and small bath. After measurements were made the price was much too high to do the larger bath room and much higher than the approximate price quoted over the phone using my estimate of the room sizes. The tile cleaning was okay but the grout ended up as a hit and miss situation which was not satisfactory to my wife or me. The technician tried and I suppose he did as good as he could in cleaning the grout but he apparently could not completely get it clean, so some is clean and some is not so it does not look good at all. The job ended up costing too much just for the kitchen and small bath and I would not use the company again. Name removed

Report a concern   November 16, 2018 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both of the Technicians worked hard and cleaned the carpet well beyond what we were expecting. Very pleased with the Service. We will use your service again.

Report a concern   November 16, 2018 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact the carpets dry quickly. There are no chemicals used.

Report a concern   November 16, 2018 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The floors look great and the employees were nice and respectful

Report a concern   November 16, 2018 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and knowledgeable. The results were great.

Report a concern   November 16, 2018 — Rated 10 out of 10 by Keila Colon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is excellent and my carpet is so clean i see the difference with the other companies, my carpet is more clean with zerorez .

Report a concern   November 16, 2018 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rick did an excellent job. He was professional, courteous, and knowledgeable. My rug looks great!

Report a concern   November 15, 2018 — Rated 10 out of 10 by Julie. Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best service around!

Report a concern   November 15, 2018 — Rated 10 out of 10 by B.A.M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets and floors and excellent service representatives.

Report a concern   November 15, 2018 — Rated 5 out of 10 by L.J.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

At first I thought the tech did a superb job, but after he left I noticed I don't have the new carpet smell like before, I don't think the water was not hot enough, and this time it took over night before carpet became dry and tech came in morning. I also noticed carpet now looks matted, the carpet fibers don't bounce back up like before. Very disappointing experience this time around compared to previous works by Zerorez.

Report a concern   November 15, 2018 — Rated 10 out of 10 by N.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looked new. The tech was great.

Report a concern   November 15, 2018 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had some spots that no one could get out and done pet odor in the iad. Alberto suggested the “Flaah” process which pulled urine smell not just from the carpet, but the pad too! Oh, andcthd. pits are gone too! Wonderful job!!

Report a concern   November 15, 2018 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and helpful!

Report a concern   November 15, 2018 — Rated 10 out of 10 by Eva Cortez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Oscar was prompt and professional of his work. I really liked the clean smell of the carpets after the work was done. Keep up the good work! The Cortez's

Report a concern   November 15, 2018 — Rated 10 out of 10 by Karin Krause Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am blown away by this latest technology and how my air became instantly clean like in the mountains or the ocean ~ I could breath better with no more coughing ~ totally satisfied with the quality of the product and the technicians who took great care doing a superb job in every way ~ also polite and professional ~ and I was blown away how well they are trained to also inform you in every aspect and answered all my questions about my new Health Way Super Filter ~ taking time and caring.
Thank you, Eric and Joseph, and all of you at Zerorez
Karin Krause

Report a concern   November 15, 2018 — Rated 10 out of 10 by F.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don't use chemicals. My carpets come out beautiful every time!

Report a concern   November 15, 2018 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everybody I interacted with was very friendly and helpful. And I want to particularly acknowledge Jamaal. He is a great technician and super accommodating.

Report a concern   November 15, 2018 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for good job oil done. Garland and his helper very knowledgeable and polite and respectful.


Privacy Policy