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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Representative Jason was very helpful and professional. Excellent work.
The living room & dining room are still drying out after 26 hours. There are 4 smears on the carpet from 2 stains that were treated. The stains didn’t come out and they are now spread.
The bedroom and the kitchen are good.
The employee was very polite and friendly.
Your staff does an amazing job!!!
You’re employees are always professional!
My carpet looks amazing when the job is done.
#1 - No nickel and diming - if I have spot cleaning you do not tell me it's another $25, etc. to treat that area. #2 - I love that you only use super heated steam. #3 - Jonathan was GREAT!
Great job, worker was awesom.
I think the cleaner could do a better job of spot cleaning. He couldn’t clean anything close to the wall or other spots that might need bending over to clean. The overall carpets look great but I had to go over spots with a white cloth and empowered water that I purchased from a prior cleaning. The prior carpet cleaning guy actually took a rag and tried to remove spots by hand.
Also I had to mop my floor after the tile cleaning because of the dried white residue left behind.
But again, other than that the carpets look much better!
Ease of scheduling, carpets look great, our service tech was super friendly and professional. Affordable. This is why we continue to use Zerorez over the competition.
The equipment you use to clean the carpets and tile. Our carpets are 20 years old and your techs have helped us to maintain them.
The tech was very professional and explained everything very clearly. He took great care in moving through our home. He treated pet stains and the carpets look and smell amazing. It was easy to schedule online and I had received reminders. Great service.
did a good job
Very professional and efficient service. I really appreciated the text updates and phone call updates for technician arrival times. The carpets look amazing and my technician was extremely helpful and thorough. Great experience!
Arrive within the scheduled window of time.
My carpet got clean, and no-mo doggie smell.
Price Was worth it...
Easy to schedule. Good communication regarding time they would arrive. Tech was polite and thorough
Great service!
No chemicals and good service
Variety looked brand new
Pet safe
They did not clean the vents.
On time , clean up afterwards, all residue gone, and smells GREAT!!
The technician was friendly and professional. Don’t think your chemicals are good enough to clean the surface
My carpets are so beautiful. The rugs look great. I was very impressed with the finished product. I was also impressed with the tech, he was professional and dedicated to his task. Yes I would recommend Zeorez. They did a wonderful job. I am happy with the service I received.
Clean carpet in a short time and drys quickly.
Good service
My experience was very good - service rep was very nice, total charge was given before cleaning started and he did a good job! Will do it again next year.
The Zerorez representative arrived on time and did a great job. We are very pleased.
Our carpets don't have hardly any traffic on them, except in our bedroom. We live alone and have no pets, and just had a few minor spots that didn't come out with your cleaning. We were able to get them out with very little effort with a can of spray rug cleaner. The stairs had a couple of spots on them that your man got out.
Friendly techs that explain the process and are very thorough

This is my first time to use ZeroRez. So far, I’m happy with the cleaning of my carpets, and furniture. Expensive tho. Not sure why since it’s steam cleaning with no additives.