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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No Rez. They work. Thank you!!
I paid 60.00 extra for deeper cleaning where my son had vomited on the carpet, but the area on the carpet was still there even afterwards.
Technicians are very friendly, very professional and courteous. Love that there are no chemicals lurking around in my carpet!
Really cleans, dries fast
Quality work and technician
The technician was fantastic! I had some tough pet stains that I’m hoping come out. We’ll have to see if the odor is gone in about a week.
Jarrett was very professional and courteous! He showed me the trouble spots before and after he applied the spot cleaners. I highly recommend Jarrett with Zerorez to clean your carpets! I will ask from him when it's time for another clean!
My carpets look very clean. Service men were kind and thorough.
Prompt and polite service. Always informative and my floors look incredible.
My carpets get clean without the soap residue left by other processors.
Your staff is great, quick, my carpet looks great and the price was less than the estimate
Always pleased
Punctual, quick, professional, courteous. Carpets look great.
Very professional and did a great job!
1. Product/Process
2. Technician
3. Call in human customer service
Everyone was friendly, professional and knowledgeable. The technician was especially informative and considerate. He arrived on time as per multiple communications from the office. He walked through each room, explaining the process and expected results. He then effectively cleaned all our carpets, above our expectations and accepted multiple forms of payment, whatever was easiest for me. Customer service is a rare treat, it seems sometimes, but not for this team!
Carpets are clean and soft. Technician was efficient, polite and friendly. He explained everything first and then got right to work. I love my clean carpets
They did a good job. I will recommend to all my friends.
We only use Zerorez for our carpet cleaning. The results are always amazing. Our tech yesterday. Rick, was outstanding. He did a great job. He arrived a little bir early, did the job quickly, and the results were great
We have pets and have used Zerorez a number of times. The carpet always looks fantastic and the house smells clean and fresh when they are finished. They do an amazing job and well worth the price.
I had 3 rooms to be cleaned. The special was $129 for 3 rooms. I had 2 small areas where my sick kitty urinated on the carpet. The guy who came said it would be $1200 to remove the pet urine from the 2 spots. I also asked about just applying a deodorizer to the e rooms. I was told that would be $750. ($60 a gallon). This is ridiculous! I felt like I was being scammed. Will go to someone else to have it done.
The tile cleaning isn’t that great. There are 2 inch spots on the grout that did not get clean and there’s a film on the tile
Service was outstanding!!!! Paul was courteous and friendly and knew his business and work. Very impressed with Paul and work he did. .
Professional, friendly staff and clean carpets without the use of chemicals.
No I already know about them.
I like the fact that you don't use soap. I have already referred two people in the past year, Frank Loessberg and Amber Last name removed.
Clean fresh smell. Profession image and service.
Carpets smell clean and fresh. Service is great!
Everything went great except having to wait a week for an appointment, I guess that means business is good. 😃 The employee, Rick, who cleaned our carpets was professional and nice and did a great job. We had already had the carpets cleaned a week before and they were still filthy. They look amazing now!
Daryl Boston provides superior customer service. We had a few areas that we needed a second treatment on and he demonstrated a very helpful attitude towards solving the problem. He should run your training team! He's a natural!
It’s been a day since I got carpets cleaned and I feel like it was just a “wash.” Traffic areas area still visible. I realize carpet is not “like new” but for the price I paid (extra for stains) I was expecting a little more.
I’m still waiting for receipt.
I was told I would get it in an email. Did receive email but there’s no reciept/invoice attached.
Guys were very friendly, honest and diligent in their work!