Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83787 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 15, 2026 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond, the man sent to clean the grout on my floors, was amazing. Nobody has gotten the grout looking like new, but he did!

Report a concern   April 15, 2026 — Rated 10 out of 10 by John Tamez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who knew what he was doing. My three rooms had a tenant who ignored carpets for four years. The results were astonishing and highly through the effort by tech. Kid went to Richardson High and I was impressed to witness sheer pride in doing a great job.

Report a concern   April 14, 2026 — Rated 10 out of 10 by R.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really enjoyed my technician. He called ahead with his ETA and was on time. He walked me through the process and did a demo on my carpet and couch. I wasn't going to have my couch cleaned and my tech mentioned the couch was larger area to absorb odor and I am glad I did. It has been nice to come home to a fresh smelling house every day.

Report a concern   April 14, 2026 — Rated 2 out of 10 by J.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The main purpose of this work was to remove the stain. It did not happen. And it was overcharged.

Report a concern   April 14, 2026 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was professional, knowledgeable, and did an excellent job!

Report a concern   April 14, 2026 — Rated 10 out of 10 by Nick Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love Zerorez but the techs are the ones that deserve all the credit. George was great! He was very thorough and professional. He took very good care of our home and the end result was amazing!

Report a concern   April 14, 2026 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Victor did a great job cleaning dark spots on carpet. Feel confident in extra protection on carpet.

Report a concern   April 14, 2026 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kourie was excellent

Report a concern   April 14, 2026 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning rep did a great job getting rid of stains out of a rental property carpet that we both didn't think could be removed. Showed up on time, was very professional, and I am very happy.

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved our tech!

Report a concern   April 14, 2026 — Rated 10 out of 10 by Nick Burgess Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the company does not use harsh chemicals. My kids lay on the floor and play. Also when I called the people on the phone have always been very polite and respectful.

Report a concern   April 14, 2026 — Rated 10 out of 10 by Ronnie Hodges Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very nice, trustworthy and knowledgeable. While facing difficult with his equipment her showed great patience and ability to resolve the issue without raising alarm in me! That in itself is very applauding! But he also did a very great job at cleaning my carpets! His trustworthiness set me at ease to the point that, since we were running behind schedule, I felt very comfortable letting him just finish and let himself out!! Thank you Sir!! (Sorry can’t remember names well) but your service was very memorable!

Report a concern   April 14, 2026 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ur Tech Mr. Korey Wills did a GREAT JOB 👍 on removing Some Spotted areas and Overall Cleaning n (3) Bedrooms and a Piano rm.. We will use Ur services again.. Thnx J.Last name removed.

Report a concern   April 14, 2026 — Rated 10 out of 10 by Shawanna Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing job cleaning our church sanctuary!!

Report a concern   April 14, 2026 — Rated 8 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Great tech

Report a concern   April 13, 2026 — Rated 10 out of 10 by Kay Eaton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was courteous and did an excellent job cleaning the carpet. He called beforehand to let me know his arrival time. He did not say anything critical about the age of our carpeting, and he was easy to speak with.

Report a concern   April 13, 2026 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No toxic products

Report a concern   April 13, 2026 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast easy to schedule and respectful team

Report a concern   April 13, 2026 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and highly knowledgeable tech! He really took the time throughout the process to show me the status of my air ducts and blower boxes, making it very easy to understand what needed to be done. He also cleaned my dryer vent which hadn't been done in a decade! Highly efficient, friendly and I would recommend him to anyone!

Report a concern   April 13, 2026 — Rated 10 out of 10 by Terri Howard-Hughes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alex was very professional, courteous, thorough and did an excellent job cleaning our carpets. I highly recommend asking for him.

Report a concern   April 13, 2026 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and knowledgeable employee. Arrived early and got the job done correctly.

Report a concern   April 13, 2026 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy

Report a concern   April 13, 2026 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Victor was very responsive and respectful. He did a fantastic job even after we asked him to complete extra work that was not in the original scope, he was able to add it on and complete same day.

Report a concern   April 13, 2026 — Rated 10 out of 10 by Dee Day Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service and final outcome was amazing! We are pleased with the results and will definitely be using zerorez again. The techs were very professional and did an outstanding job.

The Reynolds Company

Report a concern   April 13, 2026 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks and smells great. Making the appointment was easy and pleasant. I didn't have to wait for service. I got an appointment that fit my schedule right away. The young man who cleaned the carpet was extremely knowledgeable and explained in detail the services available and what I could expect from each. He was very polite and seemed passionate about his job. He finished quickly. I didn't have to move any furniture myself. The whole process was so easy and pleasant. I will definitely be using Zerorez again and referring you to my friends.

Report a concern   April 13, 2026 — Rated 7 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

The person who came out and cleaned my carpet was very professional had a good attitude wonderful customer service.

Report a concern   April 13, 2026 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Attentive,, professional, knowledgeable, convenient

Report a concern   April 13, 2026 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free cleaning and professional technicians

Report a concern   April 13, 2026 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent

Report a concern   April 12, 2026 — Rated 10 out of 10 by Linda Pearce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech, Jay, was on time, very courtious, explained and did everything he said.
I am going to request him again next year. Very pleased with the results!!


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