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based on 84155 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to get an appointment and very prompt for appointments.
Good communication is goes a long way. And the young man that came out was very, very much that. He cleaned my carpet really good and I was very pleased with his work. I will be using him again, thanks so much.
Your tech did a great job. He followed all my requests. Rather old carpet your third visit over the years. It looks real good and fresh feeling on the feet.
Always on time and quick service. friendly staff
Zerorez Carpet Cleaning has been a go to for All my carpet cleaning and ceramic floor cleaning needs over the past 4 years. I have been please with each service received and very impressed with the professional technicians coming to my home!
This year I have added Duct cleaning to the home service from Zerorex and couldn't be more pleased with the results!
On Thurs, 5/28/2026 Tristan was most accommodating in the Duct deep cleaning of my home giving exceptional service, explaining the process and tips for maintaining between cleanings.
On Fri, 5/29/2026 Jacob was inspirational in cleaning 3 rooms with carpeting showing care and strategy in doing so! I took advantage of the special received via email last week, and it was just in time for Spring cleaning!
Both service techs gave exceptional customer service and my home is sooo fresh, clean and absolutely wonderful!! If I could rate them higher than a "10" I would! They deserve 5 Stars in my book...Thank you!!
My technician was great and helpful. Very professional!
Great service
I have been a client of Zerorez for over 20 years. I have yet to meet a technician that doesn't show without a smile on their face. Having said that, the last technician that did our carpet cleaning was over the top friendly, genuinely interested in offering me assistance in moving a couple of last-minute items, and was so thorough but efficient that he was finished in less than 30 minutes. My husband and I were in shock and express the same to the technician. He told us he would be happy to go back into each room with us so we could point out any areas that he might have missed, but nope, carpets were spotless. I am embarrased that I do not remember his name because I would have loved to give him a shout out to the corporate office. He is a keeper! I would never consider using any other cleaning service but Zerorez.
ignored my request to send the technician I requested 2 weeks earlier. made excuses . I am a realtor and use or recommend cleaning services to clients, fiends, etc. Poor customer service.
Poor communication.
Good and quick professional service
It was a quick cleaning process and the agent was really nice
No detergent used
The technician was outstanding very happy with my end results
Diamond did a great job cleaning my carpet and not pressure with upselling
Loved how quick, professional, and well the job was done.
Your workers are prompt and thorough
Alberto did a great job with the carpet cleaning and our carpet looks and smells so much better!
Professional work ethic and thoughtfulness
Scheduling. Professional personnel. On time. Maybe more expensive than others but consistent work.
Tracy arrived on time and was very efficient in cleaning all the carpet in my home.
Cleaned well
Tech team was great, and they were efficient. Carpet feels better afterwards.
Alex and his trainee took time to overview what was going to happen, benefits of service, and what could be expected after the treatment.
They were also extremely careful, especially around electronic equipment.
Wouldn't think of using anyone different the next time.
Would highly recommend this team for any project.
Odors and stains are all still present. The treatment did nothing. The technician was really nice and professional though.
Our ZeroRez cleaning services experience was excellent. Our carpeted rooms, stairs, and area rugs look fantastic. Also, your rep (George) was amazing! He was extremely personable, knowledgeable, and helpful. We will definitely request him again in the future! Thanks!!
The person servicing my home was very nice, on time, very respectful of my items in the house. Carpets look nice and it didn’t take him very long.
Your representative was on time, friendly and very easy to have in our home. Carpet looks great. Definitely recommend him, and your company.
Ease in scheduling, prompt and efficient service, professional.
I am very pleased with the job that Jacob C. did cleaning my carpets. I would recommend him.
He was very knowledgeable about what I needed and took his time to make sure the job was done right.
This company always cleans my carpet to lookingalmost new looking every time I use them. The carpet is quick to dry so I can enjoy my home with little delay