Customer Testimonials
Product works and service is great
It clears up the issues I have with my water. And having Culligan service it makes it convenient.
Jean our Delivery guy was really helpful and brought all the heavy bags inside near our water softener. We are seniors so his help is greatly appreciated
The water softener system works excellent and the service is quick and they explain what is being done and answer all questions that I ask.
Courtesy of the staff, great service, kindness of the delivery man, and the water itself is wonderful. Plus, we are happy with the bottom loading cooler.
I had a billing issue and it was resolved by Kim very quickly and to my satisfaction.
Not having to load and unload cases of water makes this service quite convenient. And the space it takes to store them is now being put to better use.
Our service rep was professional, offered suggestions and fixed the problem. I would want him back if any other thing happens to our water softener.
The people and product are great.
What could use improvement is scheduling of pick up’s and drop offs based upon need.
Far too often what we ask for are more than we need and the count of bottles keeps adding up. There is no simple way to pause service or conduct a pick up of old bottles.
As a potential solution- add a service on your website where old fill bottle pick up could occur (as part of regular service) by requesting a specific number of full bottles to pick up.
Friendly and accommodating staff. My deliveries are punctual and the delivery person is always respectful of my property!
I love having fresh water for my home and it’s delivered!! No going to a store just for them to be out of water jugs.
Great customer service
I like the automatic salt delivery and the on line payments.
Fast and informative
They work great
Soft water and great service
Reliability with products and customer service.
KENDALL IS THE GREATEST TO HAVE COFFEE DELIVERY. HE IS PLEASANT AND MAKES GREAT SUGGESTIONS ON NEW PRODUCTS TO TRY.
Jean was professional and he delivered our salt and put it in the garage
I have had Culligan water softener for almost 10 years and the service has been ok but in the last year or so it has improved greatly. Whenever, I have an issue they sent a service tech right away. The last service technician (Eddy) was the most knowable of all. He performed the yearly cleaning service quickly and efficiently.
I like the fact that when I call with a problem, it’s solved quickly! And also I don’t have to worry about doing any maintenance on it myself.
Delivery guys are great especially Ryan.
Always great service from Culligan
Good service
Great water. Ryan is great to work with. Always efficient and kind.
Friendliness & helpfulness of delivery personnel & those in store
The system installed in my home and the customer service.
The Water Softener Crystals are always delivered on time and the driver is always courteous.
Alex was professional, polite and very efficient!

Technician Tim was so incredibly helpful. This is my first time living with a water softening system and Tim walked me through everything I needed to know. I am extremely appreciative for his kindness and professionalism.