Customer Testimonials
Appointments are made and kept and staff is very professional
Quality and proximity
Quality
Always reliable
Customer service. Had an issue but they called me and they were very professional. The issue was resolved.
Great water and great delivery. Norbert is great. So friendly.
The technician, tayshawn was very professional, twin and he was finished in less time than he had said it was going to take to install and he was a pleasure to be around.
Water club program is great value for the first several bottles needed in our warehouse per month. Our regional manager Tim provides exceptional levels of customer service.
I reached out to my Culligan of Lenox (MA) branch re: the benefits of the Privilege Program for my water softener, and Paul, the GM of the location, responded promptly. He helped me understand the program, and more importantly, set up my one-year service appointment on the date requested.
Better water
A convenient product and great people to interact with!
The staff are friendly and willing tho assist when needed.
Customer service
I like the service and friendly and very helpful I also like the delivery always at a good time water is nice and tasty and the driver of the delivery is very friendly all in all I just love it thank you also they the employees are very helpful and always finds the best thing in ways for you and your service
Good service
Always fixes any problem fast, efficiently.
Prompt service and diagnosis.
Zack takes great care of us. Always checks in with us during deliveries to make sure our needs are being met.
The delivery driver is so kind and makes the process enjoyable and convenient. Services provided are explained thoroughly both by the office staff and employees in the field. Payment is manageable, affordable and convenient!
Service and no upsale
Prompt. Dependable. Courtesy
Appreciate us being accommodating and getting her salt asap.
When I call they answer the phone!
Driver is very nice
Richard was knowledgeable and polite.
The product works as advertised, and the service is prompt. It does take a little time to get past the AI phone guardian to get to talk to a human though.
Great customer service fast and friendly service and great water at a greater price then any other place
Appreciate your patience and giving such great service for me as I am elderly.
Zach could not have been nicer and more helpful
I just met my driver today, Norbert. He was so friendly. I just hurt my knee and he offered to bring in the bottles for me. Service is always great. But Norbert is definitely the kind of guy that will go above and beyond to help you out. Ps. My dog loved him too. 😊

Delivery