Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   September 15, 2026 — Rated 10 out of 10 by Craig & Glenda Abel Anthem Propane
What do you like about our products and services?

Prompt courteous service. Always easy yo place orders.

Report a concern   September 15, 2026 — Rated 10 out of 10 by J.N. Kamps Propane
What do you like about our products and services?

They are normally very prompt, and their prices are good.

Report a concern   September 15, 2026 — Rated 10 out of 10 by B.O.M. N. Haverhill
What do you like about our products and services?

The propane service providers were very expert, they explained everything to me, I trusted their judgement. They were very personable and reliable.

Report a concern   September 15, 2026 — Rated 10 out of 10 by D.H. Freeman Gas
What do you like about our products and services?

The person I spoke with was extremely helpful. She answered all questions thoroughly. Account set up was easy. Prices were very competitive. Delivery was made timely. Very pleased.

Report a concern   September 15, 2026 — Rated 10 out of 10 by D.V. Downeast Energy
What do you like about our products and services?

Very respectful and kind and prompt in answering my questions and helping me.There when needed if furnace breaks down.

Report a concern   September 15, 2026 — Rated 9 out of 10 by R.B. Cash Energy
What do you like about our products and services?

I like the ease of ordering the oil, and the driver was very nice.

Report a concern   September 15, 2026 — Rated 10 out of 10 by George Feinauer Freeman Gas
What do you like about our products and services?

Good service and very nice employees. Have always come when n

Report a concern   September 15, 2026 — Rated 10 out of 10 by J.L.B. Stallings Propane
What do you like about our products and services?

Reliable

Report a concern   September 15, 2026 — Rated 10 out of 10 by A.M.G. Allen & Mathewson
What do you like about our products and services?

Great telephone customer service and prompt delivery.

Report a concern   September 15, 2026 — Rated 10 out of 10 by L.C. Superior Plus Propane
What do you like about our products and services?

Available budget plan

Report a concern   September 15, 2026 — Rated 10 out of 10 by D.R. High Country Propane
What do you like about our products and services?

KEEPFUL VIA WIfi even better

Report a concern   September 15, 2026 — Rated 10 out of 10 by Marsha Raeber Freeman Gas
What do you like about our products and services?

Ya"ll never let me run out of propane. Sandy Rolsnd is outstanding in customer service and kindness. She always returns phone calls and is attentive to the customers. Sandy is thorough and follows through on all requests. Thanks, Marsha Raeber

Report a concern   September 15, 2026 — Rated 10 out of 10 by R.M.O. Western Propane
What do you like about our products and services?

Thank you for delivering the gas

Report a concern   September 15, 2026 — Rated 10 out of 10 by M.G. Rymes Propane & Oil
What do you like about our products and services?

Delivery drivers are always very nice, professional, and friendly. Promptness of scheduling.

Report a concern   September 15, 2026 — Rated 10 out of 10 by J.B. Freeman Gas
What do you like about our products and services?

the time in which they got back to me, answered all my concerns.

Report a concern   September 15, 2026 — Rated 10 out of 10 by J.A.B.B. Freeman Gas
What do you like about our products and services?

Have used Freeman Gas for years since we bought our house on Kake Lure. They are friendly and provide excellent service!!!

Report a concern   September 15, 2026 — Rated 10 out of 10 by J.A.R.A. Downeast Energy
What do you like about our products and services?

I have never had any problem.

Report a concern   September 15, 2026 — Rated 10 out of 10 by Frederick Knight Gas Incorporated
What do you like about our products and services?

Very competent delivery personnel

Report a concern   September 15, 2026 — Rated 10 out of 10 by M.K.L. Lumber River Propane
What do you like about our products and services?

I have to say I love everything about your company. When I decided to go with gas heat in my home I went to several companies and your company gave the best deal, answered all my questions, and erased all fears i had. I’ll tell anyone of you need gas heat give them a call.

Report a concern   September 15, 2026 — Rated 10 out of 10 by D.G. Osterman Propane
What do you like about our products and services?

We don’t have to worry about ordering our LP as it is automatically supplied throughout the year! We also love the automatic payment services alleviating having to remember payments on time and the best is that the drivers who deliver our LP have always been professionals who deliver quality service with a smile!

Report a concern   September 15, 2026 — Rated 10 out of 10 by M.B. Freeman Gas
What do you like about our products and services?

Dependable

Report a concern   September 15, 2026 — Rated 10 out of 10 by Keith Krebs Freeman Gas
What do you like about our products and services?

Fast friendly service.

Report a concern   September 15, 2026 — Rated 10 out of 10 by Peter Kanstroom Superior Plus Propane
What do you like about our products and services?

Ran out of propane due to my change of schedule they sent a guy the same day. Nice guy, explained everything to me

Report a concern   September 15, 2026 — Rated 10 out of 10 by W T Huckabee Sandhills Propane
What do you like about our products and services?

Customer service. Prompt

Report a concern   September 15, 2026 — Rated 9 out of 10 by P.S. Rymes Propane & Oil
What do you like about our products and services?

good delivery drivers

Report a concern   September 15, 2026 — Rated 10 out of 10 by J.D. Rymes Propane & Oil
What do you like about our products and services?

Your electronic monitoring of the propane level is very convenient and safe for your customers we do not need to worry about running out of propane, I wish you could do the same with your oil delivery.

Report a concern   September 15, 2026 — Rated 10 out of 10 by Walther Ivan Vazquez Espinal Quarles Fuels
What do you like about our products and services?

Puntualidad servicio y calidad

Report a concern   September 15, 2026 — Rated 10 out of 10 by C.R. Eastern Propane
What do you like about our products and services?

It's always a pleasure to deal with your company. Your support staff is always helpful and cordial.

Report a concern   September 15, 2026 — Rated 10 out of 10 by A.P. Superior Plus Propane
What do you like about our products and services?

good communication

Report a concern   September 15, 2026 — Rated 9 out of 10 by P.B. Eastern Propane
What do you like about our products and services?

I'm happy with the automatic schedule of the deliveries - I don't have to worry about running low or out.

This most recent delivery on September 9th, however, was a problem for us. The truck came for the refill at 5:30am.
That means the truck, backing down our very long driveway with the reverse alert sound, was so loud and ongoing that it woke us up from a sound sleep and also got the 2 dogs barking. Not good.
I called the customer service number to ask what we could do to avoid that in the future. I was told someone would call me, but I did not receive a call.


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