Customer Testimonials
prompt and efficient
Fair price and willing to show up when needed.
I like the ease of service, particularly that my payment is automatically pulled, but also that a doorhanger was left at my home to remind me of you annual payment.
Your delivery people are courteous and dependable. When we have questions, your staff is polite and we get quick responses. Your staff also works to accommodate customer requests to make our lives easier. I would highly recommend you.
Reliable delivery. Easy to pay on line.
good service and a good price
Automatic delivery, prompt response
Yes
Schedule based on transmitted volume of tank
had major issues with them in january...they changed the delivery time from 3 days to 12 days,we were on a will call,,,almost ran out of propane in jan because of that..they kept changing the delivery .was supposed to be 3 days,then 4,then 5 then 6 and so on,every time i called they said the delivery would be the next day and they pulled the ticket for that day.Called a young lady in the main office in Maine...named Kimberly.,then Beth,than Jillian,on seperate days,..they kept telling me the same thing that a delivery was coming...we were getting the propane out of East Greenville,now we are getting it out of Reading which makes more sense .I'm 70 yrs old...my wife wanted to drop eastern propane but i said no...so we didnt.3 weeks ago i want on your portal ,the portal said we were going to get a delivery on the 13th of oct,then it was changed to the 20th,then there was no date set...i called the office in Reading a young lady named Mya.,on the 21st..explained the situation of the delivery,she set up a delivery ticket for us.still there was nothing on the portal of when that delivery was going to be,plus we are having issues on the left tank not reading properly,is stuck at full reading...so i didnt know how much we had ....your portal was saying 14%...,I was under the impression that auto delivery would be triggered at under 30%,we got a delivery on the 30th..the guy who made the delivery i asked about how do i know how much propane is in the tanks ,how do i read the gauges and what they mean,he explained it to me...the left tank gauge is not working,but basically if the reading on the 1 tank is working the other tank should basically have the same amount....the question now that i have,,,,do i have to call for a delivery ..i was told 2 dift things,,,auto delivery meant that we would get a delivery triggered at 30%...was told also that i have to call for a delivery...so which 1 is it....Was hard to give you a 9...considering what we went through in jan....but because we got a delivery in amount of time when i called last week i gave you that number.thank you for listening.......yours truly Name removed
I appreciate your staff's assistance when I had to make a correction on my account this summer. Thank you for your help.
They have ave always come if I NEED SERVICE
Always good on deliveries deliver people are always friendly
the professionalism of your people, speedy service
You are reliable.
Great service good prices, excellent web site/app
Sure would be nice to hear a human voice when freeman gas is called via phone.
So easy to deal with
Good service. Knowing when I should need propane delivered.
Very reliable
The rapid response.
I am pleased with the response to my request for service. It has been prompt and delivered the amount of gas requested. These are consistent qualities during all of the years I have been with the company.
As much as I hate how high propane has gotten, Stevens propane has always taken care to make sure my tank is filled, keeping my family warm
Fantastic Service and Very Nice people to talk to.
Service has been good and reliablez
On time service
They are keeping my tank full, keeping me warm all winter
Please keep up the good work
DELIVERY WAS SOONER THAN EXPECTED AND THE DRIVER
WAS MOST PLEASENT. THANK YOU FOR THE PROMPT SERVICE.
TC/SAYS
The system of monitoring the amount of propane in the tank and then automatically making a delivery is excellent. The fact that a very complete notice is left with the client at the time of delivery is most appreciated. The payment system works well. The delivery person is respectful of the property.