Customer Testimonials
Because you don’t let us run out of gas thank you for that. The other company I had let me run out twice.
Cooking with propane gas ... enjoying the warmth of our gas fireplace insert.
A Big shout out to customer service and my delivery guy , the respect this company shows ,outstanding ! Prices are fantastic and most importantly they treat you like a human being not a rodent! This company always has your back!
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍🏆🏆🏆
Always looking out for me. I don't run on empty, delivery yesterday even in the bitter cold.
Many thanks.
Always arrives when we need propane. Service guys are competent and very responsive.
I have always had 100% service. Friendly and courteous. Fast response. Would definitely would recommend your company. And a bonus for one and all. Happy Holidays to one and All.
Everything seems to work well and the service is great. What I don't like is the fact that I cannot go into the office in Sterling and ask questions regarding my payments. The way paperwork is done is sometimes very confusing for me and I often need help.
I can count on automatic propane delivery when supply is getting low.
Propane tank level is monitered, then delivery is delivered and easy process
Thank gou
Easy to set up deliveries and prompt response. Office personnel has always been helpful courteous. The delivery guys are always pleasant.
You do what it takes to keep us supplied with propane. Thank you.
keep up the good work!!!
Very good
good phone service and promt delivery
Dependable service.
Easy to schedule and reliable delivery and service appointments.
Fast response to questions.
Service inconvenience and attentiveness
It’s always full they have great calendars scheduled to make sure never runs out
Oil delivery driver was very helpful in getting heating system started again and providing information.
Was disappointed that we had to wait several days for delivery. Oil tank was empty so we had no heat for that period.
Friendly, efficient, staff. Very reliable.
Your company employees are very nice and always willing to help. They make sure that my needs are taking care of. Very knowledgeable to help with any problem i have.
Thank you for everything
Easy to order online, fair prices, and quick service.
Very professional and friendly
Customer service is fantastic!
We’ve been customers for 29 years… Your on call and scheduled services are exceptional, always informative, professional and clean. I’m not a fan of your call in services though. You need to reevaluate a better flow and communications for your committed customers.
Everything is good
Lower prices that other fuel companies. Relatively quick delivery.
Dependable service. Love having my tank monitored and gas delivered so I don’t run out.
Lisa in customer relations was the best thing that happened to me the day I called with an emergency. Amber who began the call was nothing but rude, uncooperative and just plain unprofessional. I am taking care of my father’s estate in which I am trying to sell the house in Ohio, I live in Indiana and had just returned with an empty propane tank. No heat and it was 38 degrees in the house. After letting Amber know I had an emergency and my tank was completely empty, she still told me it would be “a couple of days” before I could get a delivery. I asked for a supervisor and was put on hold. She never came back but put me back in the queue.
I was on hold for over an hour. Lisa answered the phone and was amazing. She took care of everything and within 2 hours the truck came to fill up the tank. Lisa is a huge credit to your company. I have never dealt with propane in my life so I did not know what had happened but Lisa took charge and called me back to let
Me know that someone would be there in 2 hours! She even said I wasn’t going to leave until I got you taken care of. Bless her for going above and beyond for a customer!