Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 17, 2025 — Rated 9 out of 10 by John Morehead Earhart Propane
What do you like about our products and services?

Dependable.

Report a concern   December 17, 2025 — Rated 10 out of 10 by V.D. Griffith Energy
What do you like about our products and services?

very good, customer service. Drivers are helpful, nice people. Techs are very helpful, always.

Report a concern   December 17, 2025 — Rated 10 out of 10 by G.C. Kamps Propane
What do you like about our products and services?

reliability and ease

Report a concern   December 17, 2025 — Rated 10 out of 10 by K.A.M.S. Osterman Propane
What do you like about our products and services?

Friendly on schedule delivery.

Report a concern   December 17, 2025 — Rated 10 out of 10 by C.D. Griffith Energy
What do you like about our products and services?

I've had very good experiences with the service staff and delivery guys! Always professional and do the job efficiently.

Report a concern   December 17, 2025 — Rated 10 out of 10 by M.M. Rymes Propane & Oil
What do you like about our products and services?

Propane Delivery is always before we run out. We never have to call to request delivery. Pricing is fair, and billing is convenient.

Report a concern   December 17, 2025 — Rated 10 out of 10 by D.M. Osterman Propane
What do you like about our products and services?

Update information to let us know when osterman gas show up

Report a concern   December 17, 2025 — Rated 9 out of 10 by W.R. Osterman Propane
What do you like about our products and services?

Prompt attention to our time-sensitive request for propane safety inspection.

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.H. Rymes Propane & Oil
What do you like about our products and services?

Remote access to tank levels, auto delivery, and website to easily monitor levels

Report a concern   December 17, 2025 — Rated 10 out of 10 by K.C. Peninsula Propane
What do you like about our products and services?

Very quick response to our request for filling the propane tank.

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.P. Rymes Propane & Oil
What do you like about our products and services?

I appreciate that I can trust the drivers to deliver fuel even when I'm not home, and count on them to close the gate to my yard securely!

Report a concern   December 17, 2025 — Rated 10 out of 10 by J.W. Quarles Fuels
What do you like about our products and services?

Prompt, careful.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Gaylene Bucher Kamps Propane
What do you like about our products and services?

Bob & I are older customers - we like having the ability to call into the office and request our tank be topped off before winter sets in and our driveway becomes too muddy / snow covered to drive up & down without destroying the work that's gone into maintenance. Because they are local, they understand not all of us have concrete driveways and make exceptions for those living in the sticks.
Before we switched to Kamp's another propane company refused to come up until our tank was at 30% & I do understand their position, it snowed and we almost ran out of propane. That meant no cooking or hot water. When they did try, the driveway was torn up & we had to have a neighbor bring up his equipment to fill the holes.

Report a concern   December 17, 2025 — Rated 10 out of 10 by C.B. Osterman Propane
What do you like about our products and services?

Auto refills

Customer Service

Report a concern   December 17, 2025 — Rated 9 out of 10 by MICHAEL and LINDA Corby Osterman Propane
What do you like about our products and services?

Quick delivery when called

Report a concern   December 17, 2025 — Rated 10 out of 10 by Nancy Campbell Earhart Propane
What do you like about our products and services?

Staying warm

Report a concern   December 17, 2025 — Rated 10 out of 10 by Willis J. Hidell Champagne's Energy
What do you like about our products and services?

Thank you for taking care of us.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Nancy Reddick Gas Inc.
What do you like about our products and services?

I ordered propane on Wednesday and my tank was filled on Monday morning. Quick service!
However, I do miss calling the local Superior Propane place (used to be Leon Propane) and ordering propane and talking/ordering propane from the ladies that have worked there for years. I guess the online ordering of propane put these long time employees out of a job.
Note: I did try to order by phone but after waiting 12 minutes to talk to a human I ordered online.

Report a concern   December 17, 2025 — Rated 10 out of 10 by R.A.J.L. Quarles
What do you like about our products and services?

Great customer service, responsive

Report a concern   December 17, 2025 — Rated 10 out of 10 by D.W. Downeast Energy
What do you like about our products and services?

Timely response to fuel delivery request.

Report a concern   December 17, 2025 — Rated 10 out of 10 by J.R. Quarles Fuels
What do you like about our products and services?

Website easy to use to order and pay invoices.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Mike Mcrae Superior Plus Propane
What do you like about our products and services?

I HAVE BEEN A CUSTOMER FOR A VERY LONG TIME WITH THIS COMPANY. THEY HAVE BEEN GREAT WITH EVERYTHING FROM DELIVERIES TO CUSTOMER SERVICE. HAVE REFERED MANY OF MY FAMILY AND FREINDS WHO ALSO AVE VERY SATISIFED CUSTOMERS. THANK SUPERIOR

Report a concern   December 17, 2025 — Rated 10 out of 10 by M.W. Reed Gas
What do you like about our products and services?

The person I talked to was very helpful in getting me setup for an online account

Report a concern   December 17, 2025 — Rated 10 out of 10 by Brian Fox Superior Plus Propane
What do you like about our products and services?

Fast, courteous service, with propane priced at a fair market value. Could not believe how fast they responded to my request for service and delivery.

Report a concern   December 17, 2025 — Rated 10 out of 10 by L.P. Downeast Energy
What do you like about our products and services?

Great service and company!!

Report a concern   December 17, 2025 — Rated 10 out of 10 by C.O.J.L. Freeman Gas
What do you like about our products and services?

I like that you placed a tracker on our tank so you know when it needs to be refilled, especially since we are not full timers.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Roque Loret De Mola Eastern Propane
What do you like about our products and services?

Reliable and quick to deliver

Report a concern   December 17, 2025 — Rated 10 out of 10 by B.Y. Superior Plus Propane
What do you like about our products and services?

On time as needed

Report a concern   December 17, 2025 — Rated 10 out of 10 by R.D. Superior Plus Propane
What do you like about our products and services?

The great Customer Service & prompt response to any questions or concerns I have had.

Report a concern   December 17, 2025 — Rated 10 out of 10 by J.M. Freeman Gas
What do you like about our products and services?

Very helpful.


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