Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   October 10, 2026 — Rated 10 out of 10 by Robert Miller Stallings Propane
What do you like about our products and services?

I I appreciate the customer service, from the staff assisting customers to the delivery personnel. Everyone seems committed to ensuring you receive what you pay for.

Report a concern   October 10, 2026 — Rated 10 out of 10 by R.W. Reed Gas
What do you like about our products and services?

Prompt service and friendly staff.

Report a concern   October 10, 2026 — Rated 9 out of 10 by C.M. Quarles Fuels
What do you like about our products and services?

I like the monitoring system that's in place.

Report a concern   October 10, 2026 — Rated 10 out of 10 by L.Z. Freeman Gas
What do you like about our products and services?

Customer service was good about fixing my bill.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Martha Lou Morris Freeman Gas
What do you like about our products and services?

Customer service was very good and our gas was delivered earlier than scheduled. Good company…

Report a concern   October 10, 2026 — Rated 9 out of 10 by R.L.W. Warner's Gas Service
What do you like about our products and services?

I’ve been with you a long time and never run out of gas nice people to work with

Report a concern   October 10, 2026 — Rated 10 out of 10 by Muriel Savoy Osterman Propane
What do you like about our products and services?

I only use the gas for my fireplace but when I call they answer quickly and the delivery is made when I am told

Report a concern   October 10, 2026 — Rated 10 out of 10 by W.H. Osterman Propane
What do you like about our products and services?

Your customer service person was easy to contact and very knowledgeable and very helpful.

Report a concern   October 10, 2026 — Rated 10 out of 10 by T.A.S.C. Osterman Propane
What do you like about our products and services?

Customer Service with billing questions/issues
Dependable driver's who have gone above & beyond the challenging elements to get us the fuel necessary. One may be able to find a cheaper price/gallon, but a few cents savings is damnable when a few cents 'extra' could have provided you with.

Report a concern   October 10, 2026 — Rated 10 out of 10 by P.O.K.Y. Freeman Gas
What do you like about our products and services?

Prompt and professional

Report a concern   October 10, 2026 — Rated 10 out of 10 by D.W. Griffith Energy
What do you like about our products and services?

Service has always been prompt and courteous. Never had any problems with service over many years. Will continue using this company.

Report a concern   October 10, 2026 — Rated 10 out of 10 by K.N. Downeast Energy
What do you like about our products and services?

Quality of serviceman

Report a concern   October 10, 2026 — Rated 9 out of 10 by Gloria McDonald Downeast Energy
What do you like about our products and services?

Even tho I'm on automatic delivery. When I get nervous and place a order for propane. Your there with the delivery. Great service.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Mike Cronin Rymes Propane & Oil
What do you like about our products and services?

Great response and short waiting time on phone. Very professional and knowledgeable.
But I'm still waiting for service on my gas tanks that were installed incorrectly by Ryhmes.

Report a concern   October 10, 2026 — Rated 10 out of 10 by T.L. Osterman Propane
What do you like about our products and services?

Your employees.

Report a concern   October 10, 2026 — Rated 9 out of 10 by J.M. Stevens Propane
What do you like about our products and services?

Appear to be prompt and ethical.

Report a concern   October 10, 2026 — Rated 9 out of 10 by Larry Sickler Sr. Superior Plus Propane
What do you like about our products and services?

Reasonable prices quick delivery

Report a concern   October 10, 2026 — Rated 10 out of 10 by Steve & Kathy Schmidt Phelps Sungas
What do you like about our products and services?

I like the automated delivery so I don't have to worry about running out of propane

Report a concern   October 10, 2026 — Rated 9 out of 10 by S.S. Freeman Gas
What do you like about our products and services?

I am a very satisfied customer. My only frustration is that it is very difficult to get a local person on the phone to assist over the recent year. The small town feel is no longer present.

I do appreciate Lewis, who is usually the one to come each fall and check my system and tank. On his recent visit, he discovered that the gauge on my tank was not working and he was able to replace it that day. The gauge was falsely reading at 85% full and it was almost empty. Very grateful that this was discovered before the winter weather heads our way!

Report a concern   October 10, 2026 — Rated 10 out of 10 by Walter & Joanne Constantini Superior Plus Propane
What do you like about our products and services?

Very quick service

Report a concern   October 10, 2026 — Rated 10 out of 10 by S.R. Freeman Gas
What do you like about our products and services?

Office staff in Cashiers, NC is amazing, especially Jennifer. She's gone out of her way to help us in selecting gas fireplace logs and setting up our service for our new home.

We appreciate the new customer program with the $250 rebate at the first filling, plus the discounted rate for the first fill up is much appreciated!

We are very pleased with Freeman Gas!

Report a concern   October 10, 2026 — Rated 10 out of 10 by R.J.D. Champagne's Energy
What do you like about our products and services?

Have had very good service from Champagne. the service remains good from Superior as well.

Report a concern   October 10, 2026 — Rated 10 out of 10 by K.A.D.S. Osterman Propane
What do you like about our products and services?

Easy prepayment plan and automatic refills make this one less thing to think about during the winter months.

Report a concern   October 10, 2026 — Rated 10 out of 10 by T.A.K.S. Freeman Gas
What do you like about our products and services?

Quick response time! Very helpful when there was an issue with a timely suggestion/solution.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Robert Fratta Osterman Propane
What do you like about our products and services?

Timely delivery

Report a concern   October 10, 2026 — Rated 10 out of 10 by Don Andrew Osterman Propane
What do you like about our products and services?

the automatic delivery system. hasn't let me down yet.

Report a concern   October 10, 2026 — Rated 10 out of 10 by JACK and REBECCA Birch Quarles Fuels
What do you like about our products and services?

The company representatives on the phone are always professional. Deliveries are always timely and the truck drivers friendly and respectful of your property. The overall level of service is the best we have experienced in over 12 years.

Report a concern   October 10, 2026 — Rated 10 out of 10 by T.P. Cash Energy
What do you like about our products and services?

The price and quick service

Report a concern   October 10, 2026 — Rated 10 out of 10 by S.B. Earhart Propane
What do you like about our products and services?

We have never ran out of propane or had to call because are propane level is low. I feel like are propane cost has always been extremely competitive with other people we hsve talked to . Who have used other companies for there propane.

Report a concern   October 10, 2026 — Rated 10 out of 10 by M.G. Freeman Gas
What do you like about our products and services?

Work good


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