Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 4, 2025 — Rated 10 out of 10 by R.L. Champagne's Energy
What do you like about our products and services?

The product, being heating oil is what is required to heat my home., since I have an oil burner. The service is local enough, and is on automic delivery, which is what I want. Using my credit card, number automatically on delivery makes for an efficient system.

Report a concern   December 4, 2025 — Rated 10 out of 10 by J.L. Freeman Gas
What do you like about our products and services?

I appreciate that I get to talk to a real person when I call the office!

Report a concern   December 4, 2025 — Rated 10 out of 10 by Frank Evans Superior Plus Propane
What do you like about our products and services?

After making several phone calls and make an appointment for a redelivery it came the next day unbelievable service you guys are the best the delivery guy was great thank you for everything keep up the good work and have a good holiday

Report a concern   December 4, 2025 — Rated 10 out of 10 by B.C. Cash Energy
What do you like about our products and services?

Reasonably priced and timely.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Steven Hunnicutt Freeman Gas
What do you like about our products and services?

STEVEN1
I like your delivery service.

Report a concern   December 4, 2025 — Rated 10 out of 10 by G.B. Freeman Gas
What do you like about our products and services?

Freeman Gas has been our provider for many many years, and have always taken care of our propane needs.

Report a concern   December 4, 2025 — Rated 10 out of 10 by K.B. Southern Propane
What do you like about our products and services?

Always very sincere about service repairs and delivery. Been with you guys a long time and gave info to neighbors when they moved in. God Bless and Have a safe Christmas.

Report a concern   December 4, 2025 — Rated 10 out of 10 by T.C. Central Coast Propane
What do you like about our products and services?

Timely and professional.

Report a concern   December 4, 2025 — Rated 10 out of 10 by R.A.D.B. Kamps Propane
What do you like about our products and services?

We always have enough fuel.

Report a concern   December 4, 2025 — Rated 10 out of 10 by P.D. Coastal Energy
What do you like about our products and services?

You check my tank level automatically

Report a concern   December 4, 2025 — Rated 10 out of 10 by E.K. Quarles Fuels
What do you like about our products and services?

Generous new customer offer ($200 credit and first fuel discount). Customer service hold time could be less, but associates are helpful once they’re on the line.

Report a concern   December 4, 2025 — Rated 10 out of 10 by David Vroom Cash Energy
What do you like about our products and services?

Easy to order along with a good price.

Report a concern   December 4, 2025 — Rated 10 out of 10 by L.T. Superior Plus Propane
What do you like about our products and services?

The MAIN thing is that you can get to my location in the WINTER!!!!! It depends on snow / ice road conditions and weather forecast. I monitor all and call with a window to deliver. I`m a mile in on a private road with some steep hills and the truck uses the whole road with!!!! For this you get THREE STARS!!!!

Report a concern   December 4, 2025 — Rated 9 out of 10 by J.K.W. Eastern Propane
What do you like about our products and services?

easy to order if you can get an agent.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Ron Hodge Downeast Energy
What do you like about our products and services?

I never have any concern about receiving my deliveries on time.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Walace Souza Osterman Propane
What do you like about our products and services?

Excellent work and competence, fast deliveries.

Report a concern   December 4, 2025 — Rated 10 out of 10 by V.G.S. Western Propane
What do you like about our products and services?

Communicative

Report a concern   December 4, 2025 — Rated 10 out of 10 by W.A.L.F. Osterman Propane
What do you like about our products and services?

Job well done ! Wait time on hold is the one negative

Report a concern   December 4, 2025 — Rated 10 out of 10 by John Lefand Brantley Gas
What do you like about our products and services?

Everything went great. I ordered the delivery online and it came the next day.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Nancy Bryne Osterman Propane
What do you like about our products and services?

I had ordered online 2 weeks ago. When I didn’t hear I called and was told they never received it. However they sent someone out the very next day after telling me it might be two weeks. I was very thankful and happy with their customer service. Excellent!

Report a concern   December 4, 2025 — Rated 10 out of 10 by Megan Walters Superior Plus Propane
What do you like about our products and services?

Fast and reliable

Report a concern   December 4, 2025 — Rated 10 out of 10 by Gary & Sharon Mercier Downeast Energy
What do you like about our products and services?

Always reliable. Never an issue. I prepay every year and we get timely deliveries of propane.

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.T. Sheldon Gas
What do you like about our products and services?

I appreciate the service of keeping my tank filled without asking. Thanks

Report a concern   December 4, 2025 — Rated 10 out of 10 by R.H.R. Quarles Fuels/Dixie Gas
What do you like about our products and services?

You come automatically.

Report a concern   December 4, 2025 — Rated 9 out of 10 by Erin Sackett Superior Plus Propane
What do you like about our products and services?

Pricing is consistently higher than the competition, but willing to negotiate in order to retain my business.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Brent Henninger Earhart Propane
What do you like about our products and services?

Fast service.

Report a concern   December 4, 2025 — Rated 10 out of 10 by R.L. Kamps Propane
What do you like about our products and services?

I own my own tank so I just pay for LP fuel. The wireless monitor alerts Kamps to when my tank is low and it is refilled proactively. This is a great service so that I don't need to keep checking it. LP supports our cooking, hydronic in-floor heating system and our Kohler generator that is often used as PG&E is often losing power at inconvenient times.

Report a concern   December 4, 2025 — Rated 9 out of 10 by J.C.F. Western Propane
What do you like about our products and services?

I always get a response quickly and any problem is resolved quickly.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Inger Jonson Kamps Propane
What do you like about our products and services?

Clean easy to use

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.G. Griffith Energy
What do you like about our products and services?

I like the website. I can order gas and pay my bill through the site.


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