Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   September 17, 2026 — Rated 10 out of 10 by A.S.A. Griffith Energy
What do you like about our products and services?

Great customer service. Delivery always timely. Friendly technicians

Report a concern   September 17, 2026 — Rated 10 out of 10 by J.P. Osterman Propane
What do you like about our products and services?

great service

Report a concern   September 17, 2026 — Rated 10 out of 10 by D.C. Quarles Fuels
What do you like about our products and services?

nothing

Report a concern   September 17, 2026 — Rated 10 out of 10 by V.A.N.A. Rymes Propane & Oil
What do you like about our products and services?

Competitive pricing & local customer service

Report a concern   September 17, 2026 — Rated 10 out of 10 by Michael and Camilla Robinson Downeast Energy
What do you like about our products and services?

Has always provided reliable service.

Report a concern   September 17, 2026 — Rated 10 out of 10 by B.C.B. Gas Inc.
What do you like about our products and services?

We have used gas incorporated for many years and have always been happy with their service. We did apply for a senior discount online and I don't think we got it with our last delivery.

Report a concern   September 17, 2026 — Rated 10 out of 10 by H.B. Downeast Energy
What do you like about our products and services?

I like that you are responsive to customers especially when the need is sudden. I had forgotten to set up my fuel oil for the winter and also needed a delivery. I called on Friday. My request required follow-up and so I called back on Monday. The customer service agent helped me to get my account set up on Monday and oil was delivered on Tues.

Report a concern   September 16, 2026 — Rated 9 out of 10 by M.H. Superior Plus Propane
What do you like about our products and services?

Staff has always been very friendly and helpful. Service has been timely and reliable.

Report a concern   September 16, 2026 — Rated 10 out of 10 by B.S. Downeast Energy
What do you like about our products and services?

Prompt delivery and fast service.

Report a concern   September 16, 2026 — Rated 10 out of 10 by R.P. Freeman Gas
What do you like about our products and services?

A Gas Log supplement is a real key to enjoying Highlands Winter Weather.

Freeman's timely deliveries allows that to happen.

Report a concern   September 16, 2026 — Rated 10 out of 10 by P.B. Holden Oil
What do you like about our products and services?

The technician was professional, pleasant to deal with and very knowledgeable. Even though the replaced part didn’t fix the problem with propane’s pressure in the supply line, he worked the issue until he found the root cause, a leak inside to generator housing, which was unknown until that moment. Finding the leak probably saved us more service calls related to the generator failing to start, backfiring or worse. He also painted the propane supply line, thereby extending its lifetime. Excellent work!

Report a concern   September 16, 2026 — Rated 10 out of 10 by Julia Mote Freeman Gas
What do you like about our products and services?

I’ve been a long time customer, always gotten great service and care. The guys that come to fill my tank are always nice and friendly. They also take care of my property. I’ve been with them over 15 years, no problems at all.

Report a concern   September 16, 2026 — Rated 10 out of 10 by Darryl Boyer Eastern Propane
What do you like about our products and services?

Very happy to have the tanks topped off before the winter season and have been a customer for a few years with no complaints

Report a concern   September 16, 2026 — Rated 10 out of 10 by V.M.K. Quarles Fuels
What do you like about our products and services?

very helpful delivery personnel.

Report a concern   September 16, 2026 — Rated 10 out of 10 by M.V. Hopkins Propane
What do you like about our products and services?

Friendly service.

Report a concern   September 16, 2026 — Rated 10 out of 10 by Arlene Hughes Griffith Energy
What do you like about our products and services?

Driver went above and beyond to find our property to make the delivery

Report a concern   September 16, 2026 — Rated 10 out of 10 by S.R.A.L.M. Superior Plus Propane
What do you like about our products and services?

We’ve been customers for five years. We appreciate the prompt service and have never been inconvenienced by running out of propane. Online portals are effective in checking details of service and making payments.

Report a concern   September 16, 2026 — Rated 10 out of 10 by Harry Kypraios Freeman Gas
What do you like about our products and services?

You keep a good account of our needs and always show up to keep us going.

Report a concern   September 16, 2026 — Rated 10 out of 10 by V.S. Superior Plus Propane
What do you like about our products and services?

The app is so easy to use. Can place an order and pay bill, so easy and convenient. When I do need to call customer service someone always answers the phone. They are always so helpful and nice. Great customer service.

Report a concern   September 16, 2026 — Rated 10 out of 10 by J.B. Rymes Propane & Oil
What do you like about our products and services?

Very effiecient!

Report a concern   September 16, 2026 — Rated 10 out of 10 by D.P. Mountain Flame Propane
What do you like about our products and services?

DELIVERY AS PROMISED WITH SPECIAL REQUEST TO NOT ENTER THE DRIVEWAY.

Report a concern   September 16, 2026 — Rated 10 out of 10 by R.A.T.M. Downeast Energy
What do you like about our products and services?

App is easy to use and customer service is great

Report a concern   September 16, 2026 — Rated 10 out of 10 by J.B. Cash Energy
What do you like about our products and services?

It’s easy to order and the delivery comes fast.

Report a concern   September 16, 2026 — Rated 10 out of 10 by W.N. Superior Plus Propane
What do you like about our products and services?

Fast service

Report a concern   September 16, 2026 — Rated 9 out of 10 by L.H. Downeast Energy
What do you like about our products and services?

You diver my oak and propane has schedule. The workersare very nice and hel o full

Report a concern   September 16, 2026 — Rated 10 out of 10 by Julia Smerechanska Superior Plus Propane
What do you like about our products and services?

Nice service

Report a concern   September 16, 2026 — Rated 10 out of 10 by W.G. Gas Inc.
What do you like about our products and services?

It’s all about the driver. Efficient, professional and personable. Product is the same regardless of which Superior sub delivers it.

Report a concern   September 16, 2026 — Rated 10 out of 10 by William Kastner Eastern Propane
What do you like about our products and services?

The service great and prompt thank you so much

Report a concern   September 16, 2026 — Rated 9 out of 10 by G.B. Quarles
What do you like about our products and services?

Portal was easy to navigate and order was easy to enter. Delivery was quick, and the driver was considerate of the property..

Report a concern   September 16, 2026 — Rated 10 out of 10 by M.W. Baker Gas
What do you like about our products and services?

The technician who conducted the leak test and certification was very knowledgeable and friendly. He explained what he was doing as he worked.


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