Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   February 22, 2026 — Rated 10 out of 10 by J.B. Western Propane Service
What do you like about our products and services?

Great customer service and driver

Report a concern   February 22, 2026 — Rated 10 out of 10 by G.K. Holden Oil
What do you like about our products and services?

The service tech that came out to the house was so personable and helpful. It was a pleasure it interact with him!!

Report a concern   February 22, 2026 — Rated 10 out of 10 by G.A.C.D. Quarles Fuels
What do you like about our products and services?

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Report a concern   February 22, 2026 — Rated 9 out of 10 by J.M. Osterman Propane
What do you like about our products and services?

Thank you for the delivery on Saturday you said you were going to be there and you were thank you

Report a concern   February 22, 2026 — Rated 10 out of 10 by P.A.B.M. Rymes Propane & Oil
What do you like about our products and services?

timely. Staff are very friendly and responsive.

Report a concern   February 22, 2026 — Rated 10 out of 10 by Karolyn Love Superior Plus Propane
What do you like about our products and services?

I've been with Superior for 22+ years and have never run out of propane! Deliveries are timely, they typically offer 3 options to a price to pay, budget billing is offered to better plan for my own budget and if ever I have had to call, I am always treated courteously and my questions answered promptly. I may be able to get a cheaper price elsewhere, but that might be only for 1 year and then the price goes up. I choose to stay where I am due to the reliability of Superior!!

Report a concern   February 22, 2026 — Rated 10 out of 10 by A.B. Freeman Gas
What do you like about our products and services?

Great

Report a concern   February 22, 2026 — Rated 10 out of 10 by O.W.A. Freeman Gas
What do you like about our products and services?

Always dependable

Report a concern   February 22, 2026 — Rated 10 out of 10 by Barbara Laskoski Freeman Gas
What do you like about our products and services?

I like your product your people are very professional.
The only problem. I have called and I have been on the phone for over an hour waiting for someone to pick up. You need to have more people in the offices and not a call center that has no idea what you are talking about . Or what you need.

Report a concern   February 22, 2026 — Rated 10 out of 10 by City of Bergen Division of Parks & Recreation Eastern Propane
What do you like about our products and services?

Very responsive and Great drivers they are very friendly and helpful.

Report a concern   February 22, 2026 — Rated 10 out of 10 by J.F. Eastern Propane
What do you like about our products and services?

Phone service

Report a concern   February 22, 2026 — Rated 10 out of 10 by Susan Theisen Kamps Propane
What do you like about our products and services?

The ability to have Kamps monitor my tank remotely for me. Friendly compitent staff both in the field and the office

Report a concern   February 22, 2026 — Rated 10 out of 10 by Barbara L Brown Quarles Fuels
What do you like about our products and services?

Excellent customer service and keep their appointments. Keeps me informed of everything. When a message is left I receive a return call.

Report a concern   February 22, 2026 — Rated 10 out of 10 by S.L.M. Freeman Gas
What do you like about our products and services?

Prompt and efficient

Report a concern   February 22, 2026 — Rated 10 out of 10 by J.H. Freeman Gas
What do you like about our products and services?

Your drivers are very courteous and efficient.

Report a concern   February 22, 2026 — Rated 9 out of 10 by E.T. Rymes Propane & Oil
What do you like about our products and services?

Have always appreciated the reliability and availability of service. Phone reps are very helpful. I’ve been a loyal customer for over 20 years.

Report a concern   February 22, 2026 — Rated 9 out of 10 by R.C. Gas Incorporated
What do you like about our products and services?

I'm a new customer. Can't make it comments one way or the other

Report a concern   February 22, 2026 — Rated 10 out of 10 by Bruce Brown Quarles Fuels
What do you like about our products and services?

very dependable

Report a concern   February 22, 2026 — Rated 10 out of 10 by M.J.M. Phelps Sungas
What do you like about our products and services?

I am able to call, and talk to a person

Report a concern   February 22, 2026 — Rated 9 out of 10 by G.A.P.P. Quarles Fuels
What do you like about our products and services?

We like how the emergency fuel was delivered - fast and friendly technician. We do have a question as to when the tank was filled as normally there was a receipt placed on the door.

Report a concern   February 22, 2026 — Rated 9 out of 10 by Brooke Ballagh Freeman Gas
What do you like about our products and services?

Normally good delivery times, Drivers very careful when backing up our driveway or turning around at upper end of driveway. Drivers also very nice and friendly.

Report a concern   February 22, 2026 — Rated 9 out of 10 by S.S. Freeman Gas
What do you like about our products and services?

Easy to submit request to refill the tank and prompt on getting it refilled.

Report a concern   February 22, 2026 — Rated 10 out of 10 by Rick Lazelle Kamps Propane
What do you like about our products and services?

The product, propane, works just fine. The most important to me is the service. During the several years I've used the services, it has been excellent. Also, I'm retired from a nearby Fire Department and we have used them several times when their help was needed.

Report a concern   February 22, 2026 — Rated 10 out of 10 by SUSAN and GEORGE Ripol Quarles Fuels
What do you like about our products and services?

I like the easy access to the information on the website and the updates you provide.

Report a concern   February 22, 2026 — Rated 9 out of 10 by Ken Hatley Freeman Gas
What do you like about our products and services?

You keep filled up... And normally when it is done you leave me a paper bill on the garage house door but didn't this time for some reason..

Report a concern   February 22, 2026 — Rated 10 out of 10 by W.M. Freeman Gas
What do you like about our products and services?

Dependable deliveries and easy autopay

Report a concern   February 22, 2026 — Rated 10 out of 10 by P.C. Cash Energy
What do you like about our products and services?

Price is competitive or better in the Bangor area, delivery is prompt, online order system is easy to use.

Report a concern   February 22, 2026 — Rated 10 out of 10 by J.M. Cash Energy
What do you like about our products and services?

Excellent service and delivery

Report a concern   February 22, 2026 — Rated 10 out of 10 by G.M.A.L.H. Osterman Propane
What do you like about our products and services?

Good service, nice people!

Report a concern   February 22, 2026 — Rated 10 out of 10 by Jason Lebreton Champagne's Energy
What do you like about our products and services?

Always deliver no matter what. Iv been with these guys for 8 years now and never had an issue. Customer satisfaction is key for these guys and they are super easy to deal with. I highly recommend they to everyone. Keep up the great work guys


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