Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   February 22, 2026 — Rated 9 out of 10 by E.T. Rymes Propane & Oil
What do you like about our products and services?

Have always appreciated the reliability and availability of service. Phone reps are very helpful. I’ve been a loyal customer for over 20 years.

Report a concern   February 22, 2026 — Rated 9 out of 10 by R.C. Gas Incorporated
What do you like about our products and services?

I'm a new customer. Can't make it comments one way or the other

Report a concern   February 22, 2026 — Rated 10 out of 10 by Bruce Brown Quarles Fuels
What do you like about our products and services?

very dependable

Report a concern   February 22, 2026 — Rated 10 out of 10 by M.J.M. Phelps Sungas
What do you like about our products and services?

I am able to call, and talk to a person

Report a concern   February 22, 2026 — Rated 9 out of 10 by G.A.P.P. Quarles Fuels
What do you like about our products and services?

We like how the emergency fuel was delivered - fast and friendly technician. We do have a question as to when the tank was filled as normally there was a receipt placed on the door.

Report a concern   February 22, 2026 — Rated 9 out of 10 by Brooke Ballagh Freeman Gas
What do you like about our products and services?

Normally good delivery times, Drivers very careful when backing up our driveway or turning around at upper end of driveway. Drivers also very nice and friendly.

Report a concern   February 22, 2026 — Rated 9 out of 10 by S.S. Freeman Gas
What do you like about our products and services?

Easy to submit request to refill the tank and prompt on getting it refilled.

Report a concern   February 22, 2026 — Rated 10 out of 10 by Rick Lazelle Kamps Propane
What do you like about our products and services?

The product, propane, works just fine. The most important to me is the service. During the several years I've used the services, it has been excellent. Also, I'm retired from a nearby Fire Department and we have used them several times when their help was needed.

Report a concern   February 22, 2026 — Rated 10 out of 10 by SUSAN and GEORGE Ripol Quarles Fuels
What do you like about our products and services?

I like the easy access to the information on the website and the updates you provide.

Report a concern   February 22, 2026 — Rated 9 out of 10 by Ken Hatley Freeman Gas
What do you like about our products and services?

You keep filled up... And normally when it is done you leave me a paper bill on the garage house door but didn't this time for some reason..

Report a concern   February 22, 2026 — Rated 10 out of 10 by W.M. Freeman Gas
What do you like about our products and services?

Dependable deliveries and easy autopay

Report a concern   February 22, 2026 — Rated 10 out of 10 by P.C. Cash Energy
What do you like about our products and services?

Price is competitive or better in the Bangor area, delivery is prompt, online order system is easy to use.

Report a concern   February 22, 2026 — Rated 10 out of 10 by J.M. Cash Energy
What do you like about our products and services?

Excellent service and delivery

Report a concern   February 22, 2026 — Rated 10 out of 10 by G.M.A.L.H. Osterman Propane
What do you like about our products and services?

Good service, nice people!

Report a concern   February 22, 2026 — Rated 10 out of 10 by Jason Lebreton Champagne's Energy
What do you like about our products and services?

Always deliver no matter what. Iv been with these guys for 8 years now and never had an issue. Customer satisfaction is key for these guys and they are super easy to deal with. I highly recommend they to everyone. Keep up the great work guys

Report a concern   February 22, 2026 — Rated 10 out of 10 by J.E. Quarles Fuels
What do you like about our products and services?

Reliable

Report a concern   February 22, 2026 — Rated 10 out of 10 by B.W. Earhart Propane
What do you like about our products and services?

I like the fact they monitor the tank. I would however like for them to keep the % consistent.
In the winter months they will only produce a ticket when the tank is 15% and then it takes them 10 days to fill up. In the spring months the move the gage to 30% and produce the ticket.
I also pay in full which is quite expensive. I would like to see some sort of discount for patrons who pay in full. I would recommend them. They have been professional and on time and my tank is in a spot that is not the easiest to get to. I appreciate their services.

Report a concern   February 22, 2026 — Rated 10 out of 10 by E.B.S. Quarles Fuels
What do you like about our products and services?

You are willing to work with your clients and keep us informed about our propane supply so we don’t run out. If we have problems, you work quickly to help us find a solution. Your drivers keep us informed about their time of delivery and are very reliable.

Report a concern   February 22, 2026 — Rated 10 out of 10 by B.N. Virginia Propane
What do you like about our products and services?

Called and got service, after the storm, so ready for the next one!

Report a concern   February 22, 2026 — Rated 10 out of 10 by R.H. Freeman Gas
What do you like about our products and services?

Never had any problems

Report a concern   February 22, 2026 — Rated 10 out of 10 by J.A.J.S. Virginia Propane
What do you like about our products and services?

1. Able to check propane level
2. Notifications when propane will be delivered

Report a concern   February 22, 2026 — Rated 9 out of 10 by Patricia Utley Virginia Propane
What do you like about our products and services?

Delivery was very fast and the delivery man was most pleasant. It was very hard to get anyone to answer the phone. Took me 5 days to place my order. Once I got the lady on the phone she was great. I used almost all of my propane in a month which was very unusual for me. Because of the ice I could not check the gauge on my tank. Had to wait until someone could get to it on the slippery ice. Thank you for the rapid delivery.

Report a concern   February 22, 2026 — Rated 10 out of 10 by M.T. Osterman Propane
What do you like about our products and services?

The ability to have the payment plan

Report a concern   February 22, 2026 — Rated 10 out of 10 by Judy Donato Osterman Propane
What do you like about our products and services?

Our service has always been consistent and reliable. Questions are always responded to promptly and professionally and I appreciate the budget billing.

Report a concern   February 22, 2026 — Rated 10 out of 10 by T.A.D.S. Freeman Gas
What do you like about our products and services?

No need to call or worry about running out of gas, they take care of it when it’s needed.

Report a concern   February 22, 2026 — Rated 10 out of 10 by Amy Boyce Southern Propane
What do you like about our products and services?

Their customer service and the driver for my area are both amazing!

Report a concern   February 22, 2026 — Rated 9 out of 10 by H.T. Quarles
What do you like about our products and services?

Quick response to my request

Report a concern   February 22, 2026 — Rated 10 out of 10 by Terrence Burke Quarles Fuels
What do you like about our products and services?

Reliability. Good customer communication.

Report a concern   February 22, 2026 — Rated 10 out of 10 by C.J. Freeman Gas
What do you like about our products and services?

Online scheduling very easy.

Report a concern   February 22, 2026 — Rated 9 out of 10 by J.F. Southern Propane
What do you like about our products and services?

The phone is not very good, you can't talk to local people to meet your request. You have to travel to get your needs met. The computor is as friendly as it can be. When ordering on line it missed mine.

I will try again someday. The man just said he saw where i ordered but it did not go thru.


Privacy Policy