Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 14, 2025 — Rated 10 out of 10 by D.F. Osterman Propane
What do you like about our products and services?

You said the delivery could be here within 10 days. It was delivered in 5 days. That was great because I live on a hill and snow was coming. It snowed the day after the delivery.

Report a concern   December 14, 2025 — Rated 10 out of 10 by W.H.H. Freeman Gas
What do you like about our products and services?

I don't care for your communication skills but the driver you sent with my propane was the best. It took you 12 days for you to deliver my propane. The only reason you did it was it was going to get to 15 on Sunday night. I will be looking to see if there are those that can deliver better than you. Freeman used to bring it out next day after you ordered but last year it took 7 days to get you here and this year we are up to 12 days. Freeman was customer friendly and that has slipped with the sale.

Report a concern   December 14, 2025 — Rated 10 out of 10 by M.T. Superior Plus Propane
What do you like about our products and services?

very dependable

Report a concern   December 14, 2025 — Rated 10 out of 10 by L.R. Freeman Gas
What do you like about our products and services?

Great service, miss office in Highlands being open.

Report a concern   December 14, 2025 — Rated 9 out of 10 by M.L. Downeast Energy
What do you like about our products and services?

Nice to receive a credit when signing up. Also good that propane gets replenished automatically.

Report a concern   December 14, 2025 — Rated 10 out of 10 by K.M.A.L.W. Quarles Fuels
What do you like about our products and services?

You show up

Report a concern   December 14, 2025 — Rated 10 out of 10 by D.A.J.P. Sandhills Propane
What do you like about our products and services?

The people are very helpful and cooperative. With the customers

Report a concern   December 14, 2025 — Rated 10 out of 10 by H.O.L.G.P. Freeman Gas
What do you like about our products and services?

Your route and service repair team are always professional and efficient.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Jennifer and James Connolly Freeman Gas
What do you like about our products and services?

I like the drivers they are usually pretty nice as is the staff, however. I don’t like that it’s difficult to get a human on the phone though.

Report a concern   December 14, 2025 — Rated 10 out of 10 by G.A.C.B. Freeman Gas
What do you like about our products and services?

Everything

Report a concern   December 14, 2025 — Rated 10 out of 10 by J.A.A.M.L.F. Quarles Fuels
What do you like about our products and services?

Reliable service.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Eryn Beth Rinehart Sheldon Gas
What do you like about our products and services?

Friendly, quick and reliable service

Report a concern   December 14, 2025 — Rated 10 out of 10 by J.Y. Freeman Gas
What do you like about our products and services?

responsive and deliveries on time

Report a concern   December 14, 2025 — Rated 10 out of 10 by Betty Jean Thompson Freeman Gas
What do you like about our products and services?

I like the monthly payment option so my tank will be automatically filled. I just had knee replacement surgery and received an email that my tank was being filed. It was a blessing to me not to have to worry about heat.

Report a concern   December 14, 2025 — Rated 9 out of 10 by H.M. Freeman Gas
What do you like about our products and services?

You keep things automatically and I don't need to track my gas needs and request refills.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Katherine Remy Downeast Energy
What do you like about our products and services?

The delivery people are great, and I never run out of fuel.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Dawn Miller-Turnbull Osterman Propane
What do you like about our products and services?

Great service!

Report a concern   December 14, 2025 — Rated 10 out of 10 by B.L. Freeman Gas
What do you like about our products and services?

Thanks for your delivery.

Report a concern   December 14, 2025 — Rated 10 out of 10 by J.H. Earhart Propane
What do you like about our products and services?

You are easy to do business with and your prices are competitive

Report a concern   December 14, 2025 — Rated 10 out of 10 by D.B.M. Superior Plus Propane
What do you like about our products and services?

Delivery people have always been courteous and customer service people have been great and very friendly, no matter what I have called about.

Report a concern   December 14, 2025 — Rated 9 out of 10 by Robert Dittmeier Eastern Propane
What do you like about our products and services?

Reasonable price and prompt service.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Glen M &Chris Hendrickson Griffith Energy
What do you like about our products and services?

The service has always been great. Deliveries are always taken care of so timely, and any service we have needed has always been very prompt and with such care.

Report a concern   December 14, 2025 — Rated 10 out of 10 by J.L.B. Freeman Gas
What do you like about our products and services?

Very pleased with being able to call and speak to a human. Deliveries are timely, drivers are pleasant, price seems fair generally.

Report a concern   December 14, 2025 — Rated 10 out of 10 by E.B. Superior Plus Propane
What do you like about our products and services?

Helpful on phone

Report a concern   December 14, 2025 — Rated 9 out of 10 by D.G. Superior Plus Propane
What do you like about our products and services?

I recently needed to check the status of my propane tank due to an issue with my heat. The propane tanks are remotely monitored and when I called I was able to talk with a representative who stated my tank was 75% full which allowed me to determine I needed to get furnace repairs promptly.

Report a concern   December 14, 2025 — Rated 10 out of 10 by M.H. Superior Plus Propane
What do you like about our products and services?

Very courteous and responsive!

Report a concern   December 14, 2025 — Rated 10 out of 10 by S.T. Kamps Propane
What do you like about our products and services?

The technician that arrived was very knowledgeable and friendly to work with. Communication was very good.

Report a concern   December 14, 2025 — Rated 9 out of 10 by E.H. Freeman Gas
What do you like about our products and services?

Thank you for your service . I was pleased.

Report a concern   December 14, 2025 — Rated 10 out of 10 by R.A.D.H. Hopkins Propane
What do you like about our products and services?

Quick, Quality, Friendly.

Report a concern   December 14, 2025 — Rated 10 out of 10 by C.A.K. Quarles Fuels
What do you like about our products and services?

They are always on the ball and refilling my tank as needed. Providing a peace of mind.


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