Customer Testimonials
The customer service is excellent. I especially appreciate the ability to spread my payments over 12 months.
Your employees are always respectful,
and do there jobs in a timely manner.
Very nice service guy came to do the safety check and get things set up for me as a new customer. System seems streamlined for taking care of business online or if one prefers doing things by mail. Nice to have choice for those who need it.
Service was responsive and billing was quick and concise.
Promptness
Very friendly service and reliable
I’m pleased with the delivery of gas.
The budgeting plan is very helpful.
invoices and text are helpful.
Great Service
Excellent service!
I am thankful with your opportunity service.
The process of getting a delivery went very smooth and was quicker than expected.
The delivery driver was very friendly and helpful.
Delivery time !
Reliable
You have reliably kept our tanks filled without intervention from us. And last year when our boiler broke on a severely cold day you sent a service person who went to great trouble to get it up and running.
Easy to work and great service
ease of ordering propane, ability to lock in prices, friendly delivery people
Easy on-line ordering. Fast delivery.
it's done
I’m new to Eastern but so far the customer service has been great!
The price is good
What I don’t like is I have trouble and cannot order on line because the submit button won’t activate. I keep being told it will be looked into.
This makes me have to call and it is ridiculous the amount of time I am waiting for a representative
The representative are very nice and helpful
easy to order deliveries and pay bills online
Always listens to my needs.
I’m very disappointed on the way y’all have me lined up to pay I have all ways paid my bills and for yall to get my card to prepay I not happy it all I have very high credit score and for this so if you like to get with me please call me Phone number removed
Thanks
First name removed Williams
They never let me run out and I always pay my bill on auto pay.
Very efficient and reliable delivery time.
Everything
Even after closing my local office in Lodi - the company is still easy to work with
They walked me through step by step
Great service and follow-up!