Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 11, 2025 — Rated 10 out of 10 by Bruce Wolfe Superior Plus Propane
What do you like about our products and services?

Representatives are very responsive to calls for propane delivery at our camp.

Report a concern   December 11, 2025 — Rated 9 out of 10 by T.S. Superior Plus Propane
What do you like about our products and services?

I like the automatic delivery and the tank gauge you can view online

Report a concern   December 11, 2025 — Rated 10 out of 10 by William J. and Georgann Cooke Coastal Energy
What do you like about our products and services?

Your deliveries are always right on time. And your customer service is good as well.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Steve Martin Gas Inc.
What do you like about our products and services?

U all are the best gas company I ever dealt with the best your service guys are the best great guys

Report a concern   December 11, 2025 — Rated 10 out of 10 by L.C. Rymes Propane & Oil
What do you like about our products and services?

kindness

Report a concern   December 11, 2025 — Rated 10 out of 10 by Gregory Stringfield Stallings Propane
What do you like about our products and services?

Technology IT ease of interface navigation love being able to get my things done online.

Down side phone system trying to get a person on is nearly impossible

Report a concern   December 11, 2025 — Rated 10 out of 10 by Debbie Fitzgerald Quarles Fuels
What do you like about our products and services?

Pleasant personnel. Responsiveness is wonderful. Easy website to maneuver.

Report a concern   December 11, 2025 — Rated 10 out of 10 by M.G. Kamps Propane
What do you like about our products and services?

Don’t share my name

Report a concern   December 11, 2025 — Rated 10 out of 10 by THOMAS and ANITA Carlson Quarles
What do you like about our products and services?

You guys are very efficient and deliveries and billing. I very rarely have to call you for anything wrong.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Gere Loudon Freeman Gas
What do you like about our products and services?

The service was quick

Report a concern   December 11, 2025 — Rated 9 out of 10 by M.C. Freeman Gas
What do you like about our products and services?

Great customer service!

Report a concern   December 11, 2025 — Rated 9 out of 10 by Christopher and Maia Hallward Freeman Gas
What do you like about our products and services?

Manger was very responsive and our problem was solved. Would love a good link to problem solve that I could share with guests if/when they have issues.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Harry Camp Gas Incorporated
What do you like about our products and services?

Very service oriented

Report a concern   December 11, 2025 — Rated 10 out of 10 by Kyle Reed Rymes Propane & Oil
What do you like about our products and services?

Prompness

Report a concern   December 11, 2025 — Rated 10 out of 10 by D.B. Freeman Gas
What do you like about our products and services?

Good service.

Report a concern   December 11, 2025 — Rated 10 out of 10 by ROBERT and PORTIA Gajewski Freeman Gas
What do you like about our products and services?

Deliveries on time as promised

Report a concern   December 11, 2025 — Rated 10 out of 10 by R.W. Earhart Propane
What do you like about our products and services?

Very dependable with great service staff.

Report a concern   December 11, 2025 — Rated 10 out of 10 by M.P. Superior Plus Propane
What do you like about our products and services?

It was easy to order propane gas and pay the bill. Delivery was quick.

Report a concern   December 11, 2025 — Rated 10 out of 10 by P.P. Western Propane
What do you like about our products and services?

Good service

Report a concern   December 11, 2025 — Rated 10 out of 10 by Terry Lafond Kamps Propane
What do you like about our products and services?

It's nice to have a company that's not ripping me off. I was on the big community tank got chargered over 6,000 last year when the started billing me twice a month. I went to you guys . Really wish I had known we weren't using that much propane.

Report a concern   December 11, 2025 — Rated 10 out of 10 by R.D. Gas Inc.
What do you like about our products and services?

Reliable services

Report a concern   December 11, 2025 — Rated 10 out of 10 by P.W. Downeast Energy
What do you like about our products and services?

Great service and dependable, professional staff from the office to the great delivery people.

Report a concern   December 11, 2025 — Rated 10 out of 10 by H.Z. Earhart Propane
What do you like about our products and services?

They worked very hard to get attention to and repair a gas leak

Report a concern   December 11, 2025 — Rated 10 out of 10 by Lisa Floyd Freeman Gas
What do you like about our products and services?

The prompt service we receive from one of your drivers. Nathan Wilcox is awesome.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Linda Littlefield Rymes Propane & Oil
What do you like about our products and services?

Cost of gas is appreciated as I am a 78 year old widow living on a limited income.

Report a concern   December 11, 2025 — Rated 10 out of 10 by M.J. Freeman Gas
What do you like about our products and services?

I called the corporate line two times (with 30+ minute hold times) and couldn’t get anywhere after two consecutive nights of 40 degree temps INSIDE my home. When I went to the local office in person, they had a technician and tank fill the very next day. I recommend that you allow your customers to call the local office instead of forcing us to use your corporate line.

Report a concern   December 11, 2025 — Rated 10 out of 10 by D.T. Rymes Propane & Oil
What do you like about our products and services?

Reliable

Report a concern   December 11, 2025 — Rated 9 out of 10 by O.T. Quarles Fuels
What do you like about our products and services?

Service is good

Report a concern   December 11, 2025 — Rated 10 out of 10 by Mark Ledoux Rymes Propane & Oil
What do you like about our products and services?

Excellent customer service and fast delivery when I ran out of oil for heat.

Report a concern   December 11, 2025 — Rated 9 out of 10 by Kara Cunningham Kamps Propane
What do you like about our products and services?

We have always received exceptional service with Kamps.
I find it a bit odd that they are just now, after 20+ years, and having sold out to Superior, asking how I would rate them.
Kamps has been stellar.
I'm hearing rumblings about Superior, but so far the takeover has not been negative for us.
Personally, I like a small town company, their employees that we know and the home town folks and service.
Not a fan of call centers in the valley, if not out of state.
It's the way of the world now, 4 companies owing the whole of everything, food, media, agriculture, and I for one, resent it.
We're losing the heart of small business, competition and community.
I am not a fan of the way things are headed, but Superior has been good to us since the switch, so I don't want to give them a negative review because of my view of the current culture in the world.


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