Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   January 31, 2026 — Rated 10 out of 10 by Gregory and Katherine Williams Downeast Energy
What do you like about our products and services?

What I appreciate is your responsiveness. Even though there are umpteen calls for service on stormy days, when it’s hard to get a hold of a live person, when I actually DO, they are understanding and make things happen quickly. That’s gold. I also want to comment the truck drivers who have to drive through crazy weather conditions and wade through snow banks to fill our heating oil. I can’t express my gratitude enough. Thank you.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Jim Barletta Freeman Gas
What do you like about our products and services?

Fast service, very reliable.

Report a concern   January 31, 2026 — Rated 10 out of 10 by M.A. Gas Inc.
What do you like about our products and services?

VERY FAST SERVICE!

Report a concern   January 31, 2026 — Rated 10 out of 10 by D.S. Kamps Propane
What do you like about our products and services?

fair prices, friendly workers. We've been with Kamps for 30+ years and have always been treated with respect and well taken care of.

Report a concern   January 31, 2026 — Rated 10 out of 10 by I.W. Downeast Energy
What do you like about our products and services?

Quick delivery

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.R. Freeman Gas
What do you like about our products and services?

Great service with a reasonable price!

Report a concern   January 31, 2026 — Rated 10 out of 10 by Berlin Zirk Quarles Fuels
What do you like about our products and services?

Your delivery guys are very nice and polite. I like that!

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.R. Quarles Fuels
What do you like about our products and services?

We called to have the tank filled before this weekend with this weather coming. They came yesterday morning! We appreciate that! Because If we loose power our gas fire stove is our only heat!!!!

Report a concern   January 31, 2026 — Rated 10 out of 10 by John Bailey Freeman Gas
What do you like about our products and services?

Received propane in timely manner!! No issues!
Recommend!!

Report a concern   January 31, 2026 — Rated 10 out of 10 by P.M. Freeman Gas
What do you like about our products and services?

Like your service people especially those who deliver

Report a concern   January 31, 2026 — Rated 10 out of 10 by A.W. Superior Plus Propane
What do you like about our products and services?

The few times that I have talked with any representative it was in a courteous and helpful manner. Also appreciate the heads up and updates to service before it happens.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Bob Robertson Freeman Gas
What do you like about our products and services?

I highly recommend using their on-line account services which is much quicker than speaking with them by phone. Their web account management tool is easy to navigate.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Jo Anne Clayton Sandhills Propane
What do you like about our products and services?

I was getting a bit nervous, BUT you made a delivery late yesterday....in the snow. GOOD JOB!!

Report a concern   January 31, 2026 — Rated 10 out of 10 by T.T. Freeman Gas
What do you like about our products and services?

Response time was excellent

Report a concern   January 31, 2026 — Rated 10 out of 10 by D.C. Rymes Propane & Oil
What do you like about our products and services?

My heating oil delivery was made as promised.

Report a concern   January 31, 2026 — Rated 10 out of 10 by S.B. Freeman Gas
What do you like about our products and services?

I was thankful to receive my gas within one week of placing my order, especially when I’m sure everyone was placing orders due to the storms.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Marty Cole Earhart Propane
What do you like about our products and services?

I have been with earhart for a long time!.. anytime I call they are super nice and will solve any problem that I may have..I just got my propane delivered and couldn't be happier!.. customer service is top notch! My mother in law use them too!.. always been fantastic! I recommend to everyone i know!

Report a concern   January 31, 2026 — Rated 9 out of 10 by P.H. Gas Inc.
What do you like about our products and services?

While it was impossible for me to order only 100 Gallons of LP on line, and difficult to get through to order by phone, the actual service was good and the agent (once reached by phone) was very congenial.

Report a concern   January 31, 2026 — Rated 10 out of 10 by C.S. Rymes Propane & Oil
What do you like about our products and services?

Service by phone and delivery has been fine.

Report a concern   January 31, 2026 — Rated 10 out of 10 by D.B. Baker Gas
What do you like about our products and services?

We checked out tank, it was in the red
Called they were able to fill it same day.

Report a concern   January 31, 2026 — Rated 9 out of 10 by M.C.B. Virginia Propane
What do you like about our products and services?

Timely and professional

Report a concern   January 31, 2026 — Rated 9 out of 10 by P.H. Quarles Fuels
What do you like about our products and services?

The delivery techs seem very knowledgable and friendly.

Report a concern   January 31, 2026 — Rated 9 out of 10 by John and Elaine Gregory Downeast Energy
What do you like about our products and services?

Like both.

Report a concern   January 31, 2026 — Rated 10 out of 10 by S.S.K. Superior Plus Propane
What do you like about our products and services?

I like that propane is delivered to my tank before its not empty so that my bill isn't huge

Report a concern   January 31, 2026 — Rated 10 out of 10 by Dwaine Bergeron Freeman Gas
What do you like about our products and services?

Brent and Jamie were great!! On time and very responsive.

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.L. Osterman Propane
What do you like about our products and services?

Great communication!

Report a concern   January 31, 2026 — Rated 10 out of 10 by M.C. Southern Propane
What do you like about our products and services?

Delivery was prompt and courteous

Report a concern   January 31, 2026 — Rated 10 out of 10 by M.F. Superior Plus Propane
What do you like about our products and services?

Reliable, safe and efficient service. The drivers are careful around the plants, and they always make sure we receive deliveries when needed, without us needing to call. And the employees are all friendly and experienced.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Ray Beasley Freeman Gas
What do you like about our products and services?

As a new customer, the whole process of setting up the account, to accomplishing the safety inspection, to getting fuel delivered and even the payment process was easy.

Every person I've talked to has been more than friendly and extremely helpful. During the safety inspection, the tech, Mike, noticed our new gas stove needed to be converted from natural gas to propane. He took the time to explain why and even completed the conversion with me.

Report a concern   January 31, 2026 — Rated 10 out of 10 by N.C. Superior Plus Propane
What do you like about our products and services?

Reliability


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