Customer Testimonials
Great customer service
Accessible and Responsive, THANK YOU.
LIKE: Can connect with a live Agent when it becomes necessary! Sometimes person-to-person simplifies the necessary Q & A support. Online services are available. The phone is answered. Calls are returned as well.
The Agent I encountered listened wonderfully and provided me a solution. In that: She offered to call me back which gave me peace of mind. Then personally did so, exactly as offered while confirming to me my matter was resolved!
Never have to worry about running out of propane anymore.
My previous two suppliers had problems in my area and ran us out of propane on more than one occasion.
I like your delivery schedule of oil. I also like having a service plan to cover emergencies.
The only thing I am not happy about is the billing. I prefer having all my services be local including the billing.
there is nothing anyone can say about your services i have been with your co now over 10 years and will never go looking bany where slse GOD BLESS ALL OF YOU
Easy transactions. Auto billing. Don’t need to be home for delivery
The customer service I have with Patty in our local office was outstanding, truthful & earned my respect & trust.
The product is something I can’t really evaluate as I have no intelligent knowledge about it except that it does what is expected which is to provide heat.
The deliveries & delivery personnel have been prompt although I am not at all happy with the elongated time between deliveries resulting in fewer delivery expenses for your company but much much higher delivery costs for your customers without warning. I do not trust that the new electronically dependent deciders can provide the same trusting relationship that I already have with the humans I have worked with at the local office. A shame to be trapped by machines & money hungry corporations.
Otherwise, I am pleased as also stated above.
Thank you.
Karen O’Connell
We absolutely love working with Superior Propane whether in Florida or Georgia their entire team is always very professional and provide excellent customer service.
Customer service reliable and price
Prompt professional service. The staff are always helpful and kind. I very much enjoyed working with them.
dependable and friendly drivers
Professional people and reliable service.
Friendly professional services
I especially liked the fact that I didn't have to wait long after phoning for a delivery of propane. I called on a Thursday and the truck arrived on Monday morning. The propane man was very friendly and liked my view of the ocean of fog that lays on top of Fresno and the San Joaquin Valley, From my propane tank one can see the the view of the valley.
good service
Professional and reliable. Great products, great staff. Thank you all, Merry Christmas.
Dependability, reliability and good customer service.
The technician that has come out to our house twice is incredibly knowledgeable. He has gone above and beyond, educating us on the tank and gas.
Propane delivery.
Driver is always pleasant and professional, creates a wonderful experience.
Responds promptly to calls. Friendly and helpful staff.
Realized my automatic delivery had been turned off while I tried to get a site visit to install a new tank. I called to indicate my K-1 fuel tank was at 1% and the staff had the fuel delivery the next morning. Thank you!
Great service and prompt response everything it takes to make the customer happy is exactly what I get from y’all
What I don’t like is the ridiculous hold time when I contact the store
The personnel are always friendly and helpful. We bought gas logs and a gas flat top grill from Freeman Gas. We continued to purchase their services when we moved to another house in Murphy.
The monitor system helps me so much, The fact that the delivery driver calls ahead is also a comfort to know when I can expect them.
I have not had a problem in 7 years here. You are reliable & thoroughly checked out the tank etc when I started. Also upgraded something going into house on your own. Nice people on phone too.
You have always been there for me whenever I’ve had an emergency.
Great service, fair pricing
Always on time with refills. Reasonable prices.