Customer Testimonials
Love the ease in paying for our deliveries. Like that you can call 1-800 # and actually talk to someone friendly and helpful. Also, when you find a company that offers great service, we like to stand by them for years to come. Thank you Rymes
they have us on a schedual that works for us, very happy with superior propane
Kim in Southern Pines has stuck with me from installation to refills. She is such an asset to your company
Your employees are very courteous.
don't have to work about running out of gas
Extremely reliable and responsive. Long time customer.
Prompt service. Price is reasonable.
Oil makes my boiler operate.
Not happy with results of my efforts to request a delivery using your website. It is my ineptitude that creates the problem. I have had to followup by phone a week or so after I thoughht I had placed an order online.
Great service very polite
Service is fantastic, prices are reasonable
My tank is never empty
Prompt service!!
They keep our propane filled as needed
Your staff are always polite and knowledgeable. Have always been helpful to me.
👍
Friendly and quick response.
Very prompt delivery
Timely and easy to order deliveries. I have been a customer for 22 years and have always found staff to be courteous and helpful if I have had questions. That holds true for Drivers as well. I recently had a Billing question which was handled by Billie. I am 84 years old; and she is one of the most pleasant and effective customer service personnel I have talked with. I definitely recommend Quarles Fuels.
Since I can't grade heating oil quality I have to go with employees and customer service and both get an A I have been completely happy and satisfied with the quality of service I have received.even when my Internet is acting up and my grumpy self has to call for an oil delivery those who answer the phone and are stuck dealing with me they are still so kind and patient. Trish
The company know when to fill up our tank. We do not need to call them. That is extremely helpful in every household. Delivery was great. No issues. Thank you.
Crane household
On time
Service has been excellent. Would need a lower overall price before we would switch. [Haven't looked at competitor prices lately].
I just became a Superior Propane customer , all I can Comment on is that all the people from Superior Propane have been very helpful and Professional and Genuinly Pleasent to talk to . The Service man That came and Installed my new tanks was a very pleasent Man and was Professional . I am very Happy So Far .
Great customer service. We have been customers for 15 years.
Mike the technician was excellent
You get back in a timely manner.
professionalism and quick service
We have been customers for the 5 years we have owned our home. Totally new to all of this and you all have made this very easy on us. Every time I've had questions and called I get so.eone that is very helpful and knowledgeable.
Hoping for continued great service.
Thank you all so very much.
Quality communication and follow through.
I was not happy with my service the first year I signed with Superior Propane. There were multiple issues with the equipment, I was most of the way through the winter of 24-25 when I ran out of fuel because the two tanks were not "talking" to each other even though a technician came out because I was afraid that might happen. I was assured nothing was wrong, until I ran out of fuel.
Then, last summer (2025), I got a notice that I had automatically been enrolled in a Fixed Price Program at $4.599/gal and auto delivery. I never enrolled in that, never asked for it, so I started looking for alternatives. Eventually Superior Propane agreed to a pre-buy at $3.799/gal, but said I had to to auto delivery. When the driver showed up with first time and put in a grand total of 41 gallons, he suggested I talk to the administrative folks and get put on Will Call (which I had tried to do in August but was refused, it was quite an email trail....).
Once I was put on Will-Call last Fall, things worked well, a huge improvement over the previous year.
If I am automatically enrolled in a high-priced Fixed Price Program for next year, I will find another provider.