Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 11, 2025 — Rated 10 out of 10 by Estate of Warren Going Rymes Propane & Oil
What do you like about our products and services?

Your delivery drivers are alway on time and dependable.

Report a concern   December 11, 2025 — Rated 10 out of 10 by E.A.A.H. Quarles Fuels
What do you like about our products and services?

Please do not share my name publicly.

Report a concern   December 11, 2025 — Rated 9 out of 10 by Sadiq Shaikh Downeast Energy
What do you like about our products and services?

Excellent service. I am owner and tenant left balance under this situation, sales person Sandra and Britney opened up landlord account and came in 2 days and filled gas

Thanks

Report a concern   December 11, 2025 — Rated 10 out of 10 by L.M. Superior Plus Propane
What do you like about our products and services?

Fast delivery. No hassle when ordering.

Report a concern   December 11, 2025 — Rated 10 out of 10 by C.C. Cash Energy
What do you like about our products and services?

Easy to order on line.
Quick delivery.
Respect property.
Good communication if needed.

Report a concern   December 10, 2025 — Rated 10 out of 10 by Linda Bowman Quarles Fuels
What do you like about our products and services?

Excellent responsive and professional service.

Report a concern   December 10, 2025 — Rated 10 out of 10 by Marc and Susan Goldman Osterman Propane
What do you like about our products and services?

Reliability. Immediate response to any problem.

Report a concern   December 10, 2025 — Rated 10 out of 10 by P.M. Freeman Gas
What do you like about our products and services?

Kind and supply all your needs help u when you need it the most Thxs freeman gas

Report a concern   December 10, 2025 — Rated 10 out of 10 by Alan Brown Carolina Energies
What do you like about our products and services?

Prompt delivery. Good communication on order. Ability to pay by bank draft. Have some special instructions to bring long hose and stay off concrete which has routinely been satisfied.

Report a concern   December 10, 2025 — Rated 10 out of 10 by JOHN and DOLORES Lautsch Kamps Propane
What do you like about our products and services?

Prompt efficient. Driver had a problem lighting my water heater, but kept trying until it lit. I was concerned because I had no delivery of propane until my tank went dry. I called and propane truck came within two hours. Chilly until he arrived; warm after he left. No complaints from me.

Report a concern   December 10, 2025 — Rated 10 out of 10 by D.A.F.S. Mountain Flame Propane
What do you like about our products and services?

You bring me propane

Report a concern   December 10, 2025 — Rated 10 out of 10 by Stephen Celec Gas Inc.
What do you like about our products and services?

The tank is topped off without me monitoring it and calling in when it needs to be replenished.

Report a concern   December 10, 2025 — Rated 9 out of 10 by E.S. Rymes Propane & Oil
What do you like about our products and services?

I have 2 tanks on my property. I had to make 2 calls to get a delivery - one take was at 18% and the other was 20%. I called the main number and the no one answered the phone - this happened twice, the third time a got a message to leave my number and someone would call me back. After a few hours I did get a call back. She scknowledge that the tanks were low and she told me that she would call me back in a few hours to tell me when the delivery would take place - needless to say, I never got a call back. I finally reached out to a local person that works for Rymes and I got a delivery the next day. I shouldn't have to be monitoring the tank levels since the tanks are monitored. I hope this is not going to be a regular occurance. There is also a generator on each tank.

Report a concern   December 10, 2025 — Rated 10 out of 10 by Michael Wood Quarles Fuels
What do you like about our products and services?

Your drivers are excellent

Report a concern   December 10, 2025 — Rated 10 out of 10 by D.P. Freeman Gas
What do you like about our products and services?

Excellent gas and excellent service.

Report a concern   December 10, 2025 — Rated 10 out of 10 by James & Connie Black Earhart Propane
What do you like about our products and services?

We appreciate not having to check our propane level at the tank in bad weather. With Earhart having the ability to track it and fill automatically, when needed, is one less thing to worry about. Also, being able to set up automatic payment options takes another item off our "don't forget to-do" list.

Report a concern   December 10, 2025 — Rated 10 out of 10 by D.C. Baker Gas
What do you like about our products and services?

The process for establishing an account and getting the safety check was quick and easy. Scheduling deliveries online was convenient and service was prompt.

Report a concern   December 10, 2025 — Rated 9 out of 10 by Robert Sutton Freeman Gas
What do you like about our products and services?

Delivery order was processed in a very timely fashion

Report a concern   December 10, 2025 — Rated 10 out of 10 by John Amos Superior Plus Propane
What do you like about our products and services?

Excellent service, excellent price. Installers were courteous and professional. Fast product delivery.

Report a concern   December 10, 2025 — Rated 10 out of 10 by P.G. Western Propane
What do you like about our products and services?

I like the way they let you know when when they will be there and if they are going to be late.

Report a concern   December 10, 2025 — Rated 10 out of 10 by J.C. Rymes Propane & Oil
What do you like about our products and services?

on time and good prices

Report a concern   December 10, 2025 — Rated 10 out of 10 by Diane Moore Downeast Energy
What do you like about our products and services?

Many years purchasing oil and propane and having a service plan with Downeast Energy/Superior Plus Propane. The service representatives, service technicians and delivery personnel are all pleasant to work with as to why I continued to be a customer. Everyone I have met over the phone or in person over the years, are outstanding in customer service.

DM
Falmouth, Maine

Report a concern   December 10, 2025 — Rated 10 out of 10 by Latoya Holley Reed Gas
What do you like about our products and services?

I love reed gas especially after dealing with cross roads Reed Gas is the best I love them from the office to the delivery drivers i’m a life time customer 🫶🫶🫶🫶🫶

Report a concern   December 10, 2025 — Rated 10 out of 10 by A.P. Downeast Energy
What do you like about our products and services?

Dependability and courtesy

Report a concern   December 10, 2025 — Rated 10 out of 10 by K.U. Superior Plus Propane
What do you like about our products and services?

I like the meter that tells you when my gas is low.
I like not having to call in for a delivery!

Report a concern   December 10, 2025 — Rated 10 out of 10 by N.M. Quarles Fuels
What do you like about our products and services?

Quick service……2 days or less. Easy to order on line.

Report a concern   December 10, 2025 — Rated 10 out of 10 by S.A. Champagne's Energy
What do you like about our products and services?

Dependability, professional, & ease of communication.

Report a concern   December 10, 2025 — Rated 10 out of 10 by Donald Mccourtney Virginia Propane
What do you like about our products and services?

Shane the delivery driver took time to explain the usage percentage and how your new auto delivery worked. Shane was great!

Report a concern   December 10, 2025 — Rated 10 out of 10 by Jonathan Boutilier Downeast Energy
What do you like about our products and services?

I like the driver, Steve Burton. He’s the best. That is all.

Report a concern   December 10, 2025 — Rated 10 out of 10 by J.P. Mountain Flame Propane
What do you like about our products and services?

Exelent service really appreciate, thank you all you gaes,God bless you, happy holidays.


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