Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   October 1, 2026 — Rated 10 out of 10 by J.D.H. Earhart Propane
What do you like about our products and services?

The staff on the phone was very nice and we got our delivery within 5 days of calling- delivered to 2 addresses. Thanks!

Report a concern   October 1, 2026 — Rated 10 out of 10 by K.D. Rymes Propane & Oil
What do you like about our products and services?

I can talk to a human being when I have a question

Report a concern   October 1, 2026 — Rated 10 out of 10 by Carol Hoyda Osterman Propane
What do you like about our products and services?

Puncutal deliveries, able to reach agents on the phone when necessary.

Report a concern   October 1, 2026 — Rated 10 out of 10 by L.R.L. Rymes Propane & Oil
What do you like about our products and services?

Good service

Report a concern   October 1, 2026 — Rated 10 out of 10 by Charles R. Robertson Gas Inc.
What do you like about our products and services?

Very easy to navigate on website; knew exactly what I was going to be charged. Love how all information is just right there under my account.

Report a concern   October 1, 2026 — Rated 10 out of 10 by L.G. Superior Plus Propane
What do you like about our products and services?

The person knew what she was talking about

Report a concern   October 1, 2026 — Rated 10 out of 10 by D.I. Superior Plus Propane
What do you like about our products and services?

Reasonable costs on propane and the delivery drivers are nice.

Report a concern   October 1, 2026 — Rated 10 out of 10 by M.C. Freeman Gas
What do you like about our products and services?

Very helpful & gets the problem fixed!

Report a concern   October 1, 2026 — Rated 10 out of 10 by R.K.S. Virginia Propane
What do you like about our products and services?

prompt and fast deleivery, price a little high but that's the economy.

Report a concern   October 1, 2026 — Rated 10 out of 10 by Eli & Pauline Tykochinsky Eastern Propane
What do you like about our products and services?

Great service, always refilling on time so we never run out of gas. EP staff keep my storage tanks/equipment in a good shape.

Report a concern   October 1, 2026 — Rated 9 out of 10 by K.F. Eastern Propane
What do you like about our products and services?

I appreciate the fact that my tank is monitored and I do not have to worry about running out of propane.

Report a concern   October 1, 2026 — Rated 10 out of 10 by B.B. High Country Propane
What do you like about our products and services?

On time service

Report a concern   October 1, 2026 — Rated 10 out of 10 by B.S. Freeman Gas
What do you like about our products and services?

I LOVE THAT YOU KEEP MY TANK FILLED WITHOUT ME HAVING TO KEEP CHECKING IT.

Report a concern   October 1, 2026 — Rated 10 out of 10 by C.N.G. Superior Plus Propane
What do you like about our products and services?

We like our driver and the ease of working with you company.

Report a concern   October 1, 2026 — Rated 10 out of 10 by C.W. Superior Plus Propane
What do you like about our products and services?

Fast Service, 5% Senior Citizen discount

Report a concern   October 1, 2026 — Rated 10 out of 10 by D.B. Rymes Propane & Oil
What do you like about our products and services?

It’s easy, deliveries are auto set and the drivers are thoughtful when on my property.

Report a concern   October 1, 2026 — Rated 10 out of 10 by Susan Strong Sandhills Propane
What do you like about our products and services?

Great people Great service Reliable delivery time!!!!

Report a concern   October 1, 2026 — Rated 10 out of 10 by M.R. Osterman Propane
What do you like about our products and services?

Much faster service than last year. Looks like you took customer complaints seriously. Keep up the good work.

Report a concern   October 1, 2026 — Rated 10 out of 10 by Gary H Harmon Freeman Gas
What do you like about our products and services?

I do not have to call for service.

Report a concern   October 1, 2026 — Rated 10 out of 10 by Jaime Lanning Freeman Gas
What do you like about our products and services?

Great prices and greater service!

Report a concern   October 1, 2026 — Rated 10 out of 10 by D.B. Rymes Propane & Oil
What do you like about our products and services?

Always quick deliveries. Prices are competitive.

Report a concern   October 1, 2026 — Rated 9 out of 10 by F.E. Musco Propane
What do you like about our products and services?

I call and you deliver

Report a concern   October 1, 2026 — Rated 10 out of 10 by Rick Corbin Freeman Gas
What do you like about our products and services?

Reliable, dependable and great customer service. You feel comfortable when you enter the office to pay on your budget payment. Just down to earth good people, people you don't mind being around. Thank you and may God bless your company, Just keep Him first. Rick Corbin

Report a concern   October 1, 2026 — Rated 10 out of 10 by H.M. Reed Gas
What do you like about our products and services?

Very easy to deal with.

Report a concern   October 1, 2026 — Rated 10 out of 10 by Danny Bailey Freeman Gas
What do you like about our products and services?

Everyone was extremely nice and helpful.

Report a concern   October 1, 2026 — Rated 10 out of 10 by Paul Sessoms Freeman Gas
What do you like about our products and services?

Great Customer service
Delivery driver very courteous and always on time with the delivery.
Very satisfied ☺️

Report a concern   October 1, 2026 — Rated 10 out of 10 by R.C. Rymes Propane & Oil
What do you like about our products and services?

We have always had great service!

Report a concern   October 1, 2026 — Rated 10 out of 10 by Erik Robey Superior Plus Propane
What do you like about our products and services?

Great service, friendly people!

Report a concern   October 1, 2026 — Rated 10 out of 10 by James Fritchman (W) Eastern Propane
What do you like about our products and services?

Quick service and easy payment

Report a concern   October 1, 2026 — Rated 10 out of 10 by C.G. Gas Incorporated
What do you like about our products and services?

It is easy to use your website and the delivery people are very good. I would recommend that if you cancel an appt, you send a f/u text so the customer isn't waiting! You state you don't do that ie: appt can be cancelled w/o notice. But that isn't very good customer service! And you have very long wait times for a call to be answered.
While the delivery people are terrific, you can do better w your customer service


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