Customer Testimonials
Pleasant personnel. Responsiveness is wonderful. Easy website to maneuver.
Don’t share my name
You guys are very efficient and deliveries and billing. I very rarely have to call you for anything wrong.
The service was quick
Great customer service!
Manger was very responsive and our problem was solved. Would love a good link to problem solve that I could share with guests if/when they have issues.
Very service oriented
Prompness
Good service.
Deliveries on time as promised
Very dependable with great service staff.
It was easy to order propane gas and pay the bill. Delivery was quick.
Good service
It's nice to have a company that's not ripping me off. I was on the big community tank got chargered over 6,000 last year when the started billing me twice a month. I went to you guys . Really wish I had known we weren't using that much propane.
Reliable services
Great service and dependable, professional staff from the office to the great delivery people.
They worked very hard to get attention to and repair a gas leak
The prompt service we receive from one of your drivers. Nathan Wilcox is awesome.
Cost of gas is appreciated as I am a 78 year old widow living on a limited income.
I called the corporate line two times (with 30+ minute hold times) and couldn’t get anywhere after two consecutive nights of 40 degree temps INSIDE my home. When I went to the local office in person, they had a technician and tank fill the very next day. I recommend that you allow your customers to call the local office instead of forcing us to use your corporate line.
Reliable
Service is good
Excellent customer service and fast delivery when I ran out of oil for heat.
We have always received exceptional service with Kamps.
I find it a bit odd that they are just now, after 20+ years, and having sold out to Superior, asking how I would rate them.
Kamps has been stellar.
I'm hearing rumblings about Superior, but so far the takeover has not been negative for us.
Personally, I like a small town company, their employees that we know and the home town folks and service.
Not a fan of call centers in the valley, if not out of state.
It's the way of the world now, 4 companies owing the whole of everything, food, media, agriculture, and I for one, resent it.
We're losing the heart of small business, competition and community.
I am not a fan of the way things are headed, but Superior has been good to us since the switch, so I don't want to give them a negative review because of my view of the current culture in the world.
I like the automated system that monitors fuel level. My gauge was reading down below 20%, which concerned us as it has never been that low before. When I called the service center for an update, I was told the following day would be the day of service.
Great service!
Thanks,
James and Robertha Johnson
Coarsegold, CA 93614
Each time I call with a question the staff and knowledgeable and kind. They have resolved all my concerns instantly. They even reached out once to inform me of an issue before I even knew it existed, and they had a resolution in place. My tank is filled properly, with care of my property, each time by another kind and helpful employee.
Everyone is helpful in the office or in the field. We have had lamps propane for 26 years and we always recommend this company to all our friends and family. Keep doing what you've been doing. Happy holidays
Shona sharp
Everyone is so helpful and kind. Well except my driver last year. But over all super kind.
Our usual driver always fills our temporary tanks every week he is here. We appreciate his attention to make sure we do not run out while we wait for the original tank to be moved back after construction.
Technology IT ease of interface navigation love being able to get my things done online.
Down side phone system trying to get a person on is nearly impossible