Customer Testimonials
They're there when I need them.
The service has always been good for all the years that I've been a customer.
We like your service. Never worry about running out of fuel. Do wish they had oil burner tech's.
The winter temps this year have been rough, I am happy the tankers are keeping my pigs fueled up.
Your responsiveness and customer service. Your website is also user friendly and well designed.
We’ve been a customer for 20 years and have never had an issue with an oil delivery. Just when it seems like we might be cutting it close on fuel levels, you guys show up. So that is most important. Not giving a 10/10 because communication could be better and it’s hard to reach someone locally. Not a fan of having to talk to someone in Syracuse NY! And when I’ve requested a local call back, it doesn’t happen anymore since Dee retired.I like the text notifications, but they are not 100 per cent accurate, for example, when you say I have an invoice available, there is never one in my actual account, but I can pull up a delivery ticket - - not the end of the world. All in all we are satisfied. I’m only giving these comments because you sent an email asking me to fill out a survey, I would not have initiated!
I like that my delivery service is seamless
You monitor my propane level and refill as needed. Delivery person was very pleasant.
Reliability, service quality and cost.
The local employees are always very helpful.
The technician who came to check for a leak was very thorough. Communicated well and was frendly and respectful. Topped off the tank while here.
You guys are always there to help and reliable
Excellent service. Kim made it a great experience, we never had propane before I asked so many questions and she was able to answer all of them. Just a great person and such awesome customer service.
The friendliest of the delivery person and speed of delivery.
Friendly and didn’t have to wait long for the propane
Every thing is fine
Delivery notification
Very responsive to all requests concerning delivery of heating oil
Great service!
Last few winters have been mild, this year pretty cold so we'll see. I've been on the budget plan & it's been ok. They installed the remote tank level check which is nice but I don't check it, hope it works. I'd heard of someone running out because the gage stuck, hope that doesn't happen to us. But it was with different company.
I really like the fact that rymes can monitor my tank and deliver! Thats one less worry for me. Thank you!
Prompt service.
Very friendly and have been very timely in getting our requests handled
Great service, nice employees!
I can pre buy.I havent had any issues with them.They are friendly and helpful.
I could talk to a real person!! They were very prompt to come out to fill our tank.
Driver checked that all was working before he left
Heats our home when it’s very cold
It’s simple: they did what they promised they would do not earlier or later
The service people are always courteous and professional.