Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   April 29, 2026 — Rated 10 out of 10 by Christine Gagne Ricky Breton Cash Energy
What do you like about our products and services?

Extremely fast and super friendly delivery personel.
Thank you for your amazing Team over the years!
Christine Gagne

Report a concern   April 29, 2026 — Rated 9 out of 10 by Sandra and Rocky Norman Downeast Energy
What do you like about our products and services?

Prebuy plan
Delivery service
Customer Service

Report a concern   April 29, 2026 — Rated 10 out of 10 by Karen Owens Freeman Gas
What do you like about our products and services?

You come and go like you know what you're doing! Don't need me. I like that it's all online now.

Report a concern   April 29, 2026 — Rated 10 out of 10 by C.M. Hopkins Propane
What do you like about our products and services?

Convenient great service

Report a concern   April 29, 2026 — Rated 9 out of 10 by K.F.S. Rymes Propane & Oil
What do you like about our products and services?

We called for an oil delivery and as always within a few days you filled me up thank you so much

Report a concern   April 29, 2026 — Rated 10 out of 10 by Rowana Daly Holden Oil
What do you like about our products and services?

I have been a customer for at least 20 years. For the first time this winter, I ran out of oil. I called the office and the woman who answered the phone said you could be here in two days.
And, didn't I have someone who could manually put some diesel in the tank? The woman also said a driver had tried 2-3 times to make a delivery but there was too much snow. No one contacted me. I could have made a path with my snowblower with my neighbor's help.
Luckily, another neighbor was able to put a few gallons in my tank. We had problems getting the heat on. Then, after my tank was filled two days later, I got a $1,100.00 bill. Highest ever.
I just wanted you to know. Otherwise, you have been great!
Robin Daly

Report a concern   April 29, 2026 — Rated 10 out of 10 by Scottie Carnes Southern Propane
What do you like about our products and services?

The People have taken VERYgood care of my family

Report a concern   April 29, 2026 — Rated 10 out of 10 by Mary Difilippo Rymes Propane & Oil
What do you like about our products and services?

Customer service is exceptional and I like that I can order a delivery online

Report a concern   April 29, 2026 — Rated 10 out of 10 by Jeff Davis Holden Oil
What do you like about our products and services?

We have been extremely pleased with the service from Holden. Deliveries are reliable and timely. We are on auto-delivery so we don't need to worry about running out of propane. They keep us informed every step of the way so we always know what is going on. We would highly recommend Holden for anyone looking for dependable propane delivery and excellent customer service.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Berta Flanders Rymes Propane & Oil
What do you like about our products and services?

Service was & is great, fast delivery & when promised

Report a concern   April 29, 2026 — Rated 9 out of 10 by J.W. Rymes Propane & Oil
What do you like about our products and services?

Good service

Report a concern   April 29, 2026 — Rated 10 out of 10 by E.R.M. Western Propane
What do you like about our products and services?

Thank you for the auto fill this month. We really appreciate it.

Report a concern   April 29, 2026 — Rated 10 out of 10 by G.P. Osterman Propane
What do you like about our products and services?

Fast well done

Report a concern   April 29, 2026 — Rated 9 out of 10 by G.A.C.C. Quarles Fuels
What do you like about our products and services?

So far so good!

Report a concern   April 29, 2026 — Rated 10 out of 10 by R.H. Freeman Gas
What do you like about our products and services?

Very professional

Report a concern   April 29, 2026 — Rated 10 out of 10 by T.W. Cash Energy
What do you like about our products and services?

Very friendly staff who know how to address issues.

Report a concern   April 29, 2026 — Rated 10 out of 10 by B.H. Holden Oil
What do you like about our products and services?

Good service and response. Thank you.

Report a concern   April 29, 2026 — Rated 10 out of 10 by K.W. Downeast Energy
What do you like about our products and services?

Reliable oil deliveries and competent and timely repairs when needed.

Report a concern   April 29, 2026 — Rated 10 out of 10 by M.M. Quarles
What do you like about our products and services?

Delivery without having to ask

Report a concern   April 29, 2026 — Rated 10 out of 10 by E.M. Eastern Propane
What do you like about our products and services?

Prompt service.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Kimberly Plecker Quarles Fuels
What do you like about our products and services?

Very friendly people & prices are better than anywhere else.

Report a concern   April 29, 2026 — Rated 10 out of 10 by D.T.A.E.B. Osterman Propane
What do you like about our products and services?

Reliable and good service

Report a concern   April 29, 2026 — Rated 9 out of 10 by F.C. Downeast Energy
What do you like about our products and services?

Always available when a problem arises & I get my propane on time bef running out

Report a concern   April 29, 2026 — Rated 10 out of 10 by K.R. Freeman Gas
What do you like about our products and services?

The technicians that came out, Jeremy and Phillip were wonderful and went way beyond thier call of duty (I am sure) to help us. We are grateful. PLUS, I was grateful tht you have a customer service that actually answers the phone rather than an AI system. Today I received a call from another gas company following up on a inquiry I made for gas more than 2 weeks ago on line, and they called me back today. I told them they lost the opportunity to get a new customer because they did not answer the phone and Freeman did.... so just feedback that AI is not always in the best interest of companies looking to employ less people. Staff your company to meet the customer demand and we will truly appreciate it everytime! This is why I went with your company.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Adalaide Smith Superior Plus Propane
What do you like about our products and services?

i am very satisfied with Superior Propane. They never let me run out 0f propane by keeping a close watch on my usage.

Report a concern   April 29, 2026 — Rated 10 out of 10 by P.A.P.R. Brantley Gas
What do you like about our products and services?

Quick delivery and response. Also auto pay is convenient.

Report a concern   April 29, 2026 — Rated 10 out of 10 by James Schorah Peninsula Propane
What do you like about our products and services?

Great service and excellent customer service.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Albert & Marilyn Elrod Freeman Gas
What do you like about our products and services?

they notify me when they will arrive and are on time.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Joseph Dileo Rymes Propane & Oil
What do you like about our products and services?

The technicians that showed up to complete the removal of the old (Coughs** Suburban!!) tanks, and install the new Rymes tanks were outstanding! They met every request, and answered every question that I had for them. I am glad to be with Rymes!

Report a concern   April 29, 2026 — Rated 10 out of 10 by R.R. Freeman Gas
What do you like about our products and services?

So far I always had good service and cordial people to help me


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