based on 4366 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very thorough during walk thur. All questions was answered and the ability to store RV at site till next spring.
Great customer service and service department.
Friendly and knowledgeable.
Very friendly and informative
We’ve been bringing our fifth wheel here since we bought it 7 years ago. Friendly staff and the service manager listens to your concerns and is always willing to work with you. Thank you for caring about your customers.
Your staff is top notch from all departments we meet with. All are very courteous and knowledgeable. Thank you
Winterized my camper
Quick and efficient.
Great service
Very professional and courteous. All levels. Sales, paperwork and walk thru. Mike, Jim and Steven.
The employees are what make it a great place to do business
Rob, service manager/foreman was very helpful, cordial, and easy to work with. Very customer friendly skills.
Fast reliable timely
As new camper-owners, Alpin Haus and their Middletown, NY team has been extremely helpful in guiding two newbies through the camper and camping experience. A quick call to them while we are out in the camping world, scratching our heads about how something works in our camper, and they are quick to help!! The whole team is kind, courteous!!
Scott Kedik is a great and professional guy. Highly recommend
Friendly, helpful staff. Store nicely stocked with a variety of camping supplies/products
The place is beautiful! Service is professional and courteous. No worries when I go there because whatever it is, it will come back fixed!
Service department, especially Jennifer Downing, was prompt, courtious, and professional in assisting me with service visit. Great communication!!
Personalized service. Geoffrey Smith knew his inventory and found us exactly what we needed for our camping needs.
Had warranty work done on my JAYCO travel trailer. All my concerns were addressed and repairs completed quickly. Very friendly staff, pleasure to come here.
Great service.
Our camper was in for several items, forever warranty, winterize, and some repairs. I have absolutely no problem with the service department. My problem is the warranty department. They made a decision that the repairs would not be covered, from our understanding, without even attempting to submit the information to the company. Your Agency should be working for us and pushing to get our repairs covered.
We have found that the Amsterdam store staff have been very helpful and easy to deal with.
Service, service, service
A+ products
Service and support has been absolutely amazing. Buy with confidence and 100 times better than Camping World
The ease of scheduling service.
You didn't, I just don't recommend services to people. If they ask me about my experience I will give them an honest answer. I find that it keeps me out of trouble. Sadly, people are too quick to blame their troubles on someone else.
Everyone was very friendly and helpful. All questions were answered in a timely manner.
Great people great service. Thank you to the team for all the hard work.
friendly, knowledgeable and honest