Zerorez Puget Sound
11807 NE 112th Street
Kirkland
WA 98033
United States

Client Testimonials

Report a concern   July 26, 2016 — Rated 10 out of 10 by David Hall Zerorez Puget Sound
What do you like about our products and services?

My tired, old carpet looks brand new again! Thank you!

Report a concern   July 26, 2016 — Rated 10 out of 10 by K.F. Zerorez Puget Sound
What do you like about our products and services?

Our technician Kenneth Coghill was awesome to start with. He was very thorough and explained the product and what he was doing. The end results were very clean. He went over and above in our opinion. I will be requesting him next time we contact you for service. We will be telling anyone and everyone how good he was and the product.

Report a concern   July 25, 2016 — Rated 10 out of 10 by R.P. Zerorez Puget Sound
What do you like about our products and services?

Very clean results!

Report a concern   July 25, 2016 — Rated 10 out of 10 by Dana Williams Zerorez Puget Sound
What do you like about our products and services?

excellent! Liked the idea that more chemicals weren't going into my carpet. I have used Rug Doctor and my own old machine and had to use chemicals.

My old carpets look great! Eric was very professional, warm, and knowledgeable. He did a great job in very little time.

Dana Williams

Report a concern   July 24, 2016 — Rated 9 out of 10 by B.J. Zerorez Puget Sound
What do you like about our products and services?

No residue

Report a concern   July 24, 2016 — Rated 10 out of 10 by L.L. Zerorez Puget Sound
What do you like about our products and services?

Very good service thank you

Report a concern   July 23, 2016 — Rated 10 out of 10 by C.M.S. Zerorez Puget Sound
What do you like about our products and services?

The person that did the job was very friendly and professional. He did a fabulous job! The cost to clean the carpets was great. The carpets dried quickly. The carpets look great with the exception of one room. The stains from a cat which were localized appear to be spread out on the carpet.

Response from Zerorez Puget Sound:

Dear Cindy,

We appreciate your feedback that you provided to us. We always try our absolute best to make sure each customer has a wonderful experience. Its disappointing to hear that there are some spots that didn't come out. Sometimes it may have a deeper level of soiling and we might need to do some specialized treatments to remove any biological concerns. I apologize for any inconviences that we may have caused you. Please let us know when we can send our technician back and touch up those spots for you.

Thank You Kindly,
Amanda
Customer Service Representative
ZEROREZ
425-453-9376

Report a concern   July 23, 2016 — Rated 10 out of 10 by Ed Longmore Zerorez Puget Sound
What do you like about our products and services?

Tech was professional, carpets came out very clean and carpets dried quickly.

Report a concern   July 22, 2016 — Rated 10 out of 10 by Melissa Nelson Zerorez Puget Sound
What do you like about our products and services?

I love how my carpets look and feel!

Report a concern   July 22, 2016 — Rated 10 out of 10 by Holly Bunnell Zerorez Puget Sound
What do you like about our products and services?

Very professional and courteous

Report a concern   July 22, 2016 — Rated 10 out of 10 by P.R. Zerorez Puget Sound
What do you like about our products and services?

lack of chemicals and overall performance of Alex the technician.

Report a concern   July 22, 2016 — Rated 9 out of 10 by B.O.B. Zerorez Puget Sound
What do you like about our products and services?

cost, service and timing

Report a concern   July 22, 2016 — Rated 10 out of 10 by Christopher Simon Zerorez Puget Sound
What do you like about our products and services?

Best cleaning job on our carpets yet. This is the second year in a row that we've used Zerorez, and we will not use any other carpet cleaning service.

Report a concern   July 21, 2016 — Rated 10 out of 10 by J.D. Zerorez Puget Sound
What do you like about our products and services?

Carpet looks fabulous

Report a concern   July 21, 2016 — Rated 10 out of 10 by L.D. Zerorez Puget Sound
What do you like about our products and services?

The carpets look great! You are the best carpet cleaners we've had.

Report a concern   July 21, 2016 — Rated 10 out of 10 by M.P. Zerorez Puget Sound
What do you like about our products and services?

Mark was an amazing technician who was professional, patient (I was running a bit late to our appointment), and he was thorough in his work. The results were tremendous and we couldn't be happier.

We have already recommended Mark and the company to our family and friends.

Report a concern   July 21, 2016 — Rated 10 out of 10 by J.E. Zerorez Puget Sound
What do you like about our products and services?

Stains I thought were forever are now gone.

Report a concern   July 20, 2016 — Rated 10 out of 10 by J.H. Zerorez Puget Sound
What do you like about our products and services?

Your cleaning process is amazing. My carpets have never been cleaned so well...and all of the stains are gone. Your technician, Alex Machuca, has a professional demeanor, is personable, and gave us some great information on carpet care. Thank you zerorez and Alex.

Report a concern   July 20, 2016 — Rated 10 out of 10 by J.E. Zerorez Puget Sound
What do you like about our products and services?

It was nice to have my carpet cleaned without chemicals.

Report a concern   July 20, 2016 — Rated 10 out of 10 by R.M. Zerorez Puget Sound
What do you like about our products and services?

The service and support are excellent the Technician was very professional and supportive of our needs. he was very knowledgeable and a positive attitude.

Report a concern   July 20, 2016 — Rated 10 out of 10 by K.W. Zerorez Puget Sound
What do you like about our products and services?

You did an amazing job on the carpet and when there was a scheduling error you went the extra mile to make it right.

Report a concern   July 19, 2016 — Rated 9 out of 10 by S.P. Zerorez Puget Sound
What do you like about our products and services?

Really works

Report a concern   July 19, 2016 — Rated 10 out of 10 by A.M. Zerorez Puget Sound
What do you like about our products and services?

You came as promised ad worked hard completing the job. Thank you

Report a concern   July 18, 2016 — Rated 10 out of 10 by Julie McMahan Zerorez Puget Sound
What do you like about our products and services?

The customer service was exceptional, from making the appointment to the cleaning itself! Everyone was helpful and nice. They answered our questions and didn't make us feel rushed or like we were asking too many questions, or not the right questions. The cleaning process itself is great. We love the fact that it is non-toxic. We bought a home and the carpet didn't smell very good. This cleaning process took out ALL the smell from the carpet. It is fresh and clean now. We recommend Zerorez Puget Sound to everyone!

Report a concern   July 18, 2016 — Rated 10 out of 10 by B.A. Zerorez Puget Sound
What do you like about our products and services?

it dried out quickly.

Report a concern   July 17, 2016 — Rated 10 out of 10 by Allison Deusenberry Zerorez Puget Sound
What do you like about our products and services?

My carpet was embarrassing - it was pretty worn when we bought the house and got even worse when we got a dog. I was really impressed with how well the carpet turned out after cleaning. The tech was really friendly and knew a lot about flooring. And I appreciate that I didn't have to suffer through a big sales pitch for extra charges - I only had to decline once. I will be calling you again soon to clean the rest of the rooms in my house!

Report a concern   July 17, 2016 — Rated 10 out of 10 by D.D. Zerorez Puget Sound
What do you like about our products and services?

I really like the fact that my carpet actually stayed clean after the cleaning was done

Report a concern   July 16, 2016 — Rated 10 out of 10 by T.B. Zerorez Puget Sound
What do you like about our products and services?

You guys are prompt, fast, clean and you do a very good job.

Report a concern   July 16, 2016 — Rated 10 out of 10 by M.M. Zerorez Puget Sound
What do you like about our products and services?

always happy with the outcome of the cleaning. the staff are so knowledgeable and friendly.

Report a concern   July 15, 2016 — Rated 10 out of 10 by D.E. Zerorez Puget Sound
What do you like about our products and services?

I love the customer service given to me by Chris, Anthony and Heidi. This company is top notch and I will use Zerorez from now on, because you don't use harsh chemicals or detergents. You have an incredible company and I hope your business keeps growing in the Puget Sound.


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