- Phone: 425-453-9376
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Client Testimonials
Our technician Kenneth Coghill was awesome to start with. He was very thorough and explained the product and what he was doing. The end results were very clean. He went over and above in our opinion. I will be requesting him next time we contact you for service. We will be telling anyone and everyone how good he was and the product.
Very clean results!
excellent! Liked the idea that more chemicals weren't going into my carpet. I have used Rug Doctor and my own old machine and had to use chemicals.
My old carpets look great! Eric was very professional, warm, and knowledgeable. He did a great job in very little time.
Dana Williams
No residue
Very good service thank you
The person that did the job was very friendly and professional. He did a fabulous job! The cost to clean the carpets was great. The carpets dried quickly. The carpets look great with the exception of one room. The stains from a cat which were localized appear to be spread out on the carpet.
Dear Cindy,
We appreciate your feedback that you provided to us. We always try our absolute best to make sure each customer has a wonderful experience. Its disappointing to hear that there are some spots that didn't come out. Sometimes it may have a deeper level of soiling and we might need to do some specialized treatments to remove any biological concerns. I apologize for any inconviences that we may have caused you. Please let us know when we can send our technician back and touch up those spots for you.
Thank You Kindly,
Amanda
Customer Service Representative
ZEROREZ
425-453-9376
Tech was professional, carpets came out very clean and carpets dried quickly.
I love how my carpets look and feel!
Very professional and courteous
lack of chemicals and overall performance of Alex the technician.
cost, service and timing
Best cleaning job on our carpets yet. This is the second year in a row that we've used Zerorez, and we will not use any other carpet cleaning service.
Carpet looks fabulous
The carpets look great! You are the best carpet cleaners we've had.
Mark was an amazing technician who was professional, patient (I was running a bit late to our appointment), and he was thorough in his work. The results were tremendous and we couldn't be happier.
We have already recommended Mark and the company to our family and friends.
Stains I thought were forever are now gone.
Your cleaning process is amazing. My carpets have never been cleaned so well...and all of the stains are gone. Your technician, Alex Machuca, has a professional demeanor, is personable, and gave us some great information on carpet care. Thank you zerorez and Alex.
It was nice to have my carpet cleaned without chemicals.
The service and support are excellent the Technician was very professional and supportive of our needs. he was very knowledgeable and a positive attitude.
You did an amazing job on the carpet and when there was a scheduling error you went the extra mile to make it right.
Really works
You came as promised ad worked hard completing the job. Thank you
The customer service was exceptional, from making the appointment to the cleaning itself! Everyone was helpful and nice. They answered our questions and didn't make us feel rushed or like we were asking too many questions, or not the right questions. The cleaning process itself is great. We love the fact that it is non-toxic. We bought a home and the carpet didn't smell very good. This cleaning process took out ALL the smell from the carpet. It is fresh and clean now. We recommend Zerorez Puget Sound to everyone!
it dried out quickly.
My carpet was embarrassing - it was pretty worn when we bought the house and got even worse when we got a dog. I was really impressed with how well the carpet turned out after cleaning. The tech was really friendly and knew a lot about flooring. And I appreciate that I didn't have to suffer through a big sales pitch for extra charges - I only had to decline once. I will be calling you again soon to clean the rest of the rooms in my house!
I really like the fact that my carpet actually stayed clean after the cleaning was done
You guys are prompt, fast, clean and you do a very good job.
always happy with the outcome of the cleaning. the staff are so knowledgeable and friendly.
I love the customer service given to me by Chris, Anthony and Heidi. This company is top notch and I will use Zerorez from now on, because you don't use harsh chemicals or detergents. You have an incredible company and I hope your business keeps growing in the Puget Sound.

My tired, old carpet looks brand new again! Thank you!