Guest Testimonials
Service, cleanliness and acoustics
Clean and the staff was very nice, helpful and courteous
The employees were very nice and had smiling faces. Everyone was working hard.
The going to the movies experience. It was good to get out of the house.
Fast service love ❤️ the theater
People were friendly fast service at counter and the seats comfortable love them since the update and also love the leg room you don’t feel so confined anymore
easy to purchase online tickets, clean theater, comfortable chairs.
Always clean, the sound in the theater is always loud and clear. The screen lighting is perfect. Bathroom is clean. My pretzel was a little burned but decent. Popcorn was fresh. Just wish they would have sold the scream 7 cups with proof of ticket purchase. I went at the first showing and they where already sold out.
Great movie. Popcorn hot. All was good
I'm not a big movie-goer but when I do, my movies are viewed at The Grand Conroe. Thank you to each of the employees. They were all respectful, nice, and had great attitudes.
I the host the service and I love the theater it’s self I been going since a kid
We love santikos
i enjoy everytime to go see a movie
Cleanliness, seats, sound, screen all outstanding
Very clean, quick checkout, easy to use and earn points. Seats comfy
It was an easy check out. Really liked not having to 'sign up', checked out as 'guest, since I rarely go to movies. But seeing Elvis on IMAX was awesome....but the showtimes were very limited & the run was too short. However, that may beyond the theater's control. I really appreciate the manager's extra efforts being able to bring 'EPIC' to our town on IMAX.
i go the movies often and haven’t had any problems so far i usually go after work so i just buy a ticket using the app and walk in with no problems i haven’t been able to catch one of the mystery Monday showings due to work but i definitely want to i like the idea of it
Staff.
It's clean, comfortable and nearby.
Great concessions, clean theater, large screen
I enjoyed the theater not being overcrowded. The last time I went to a movie theater was before the pandemic and I have been nervous about going back ever since. My grandson wanted to go, so I picked up my mask and we went. I loved the new seats! I know they're not new/new but they're new to me! Paying at the kiosk was also new. The staff were amazing. They were extremely friendly, they told me about various promotions and encouraged us to come back soon and... we definitely will!
Easy to purchase tickets on mine also love the reclining seats
It’s well managed it’s clean but there is one thing I think some seats need to be changed they sink
The manager really outdid herself. My dad and daughter went to the movies for a date night in place of the father daughter dance that was going on at her school. The manager greeted them and treated them like celebrities and VIP guests. I am pleased with the experience they had and can’t thank her enough for going above and beyond for them.
Comfort
The theater experience is awesome. Sound system is wonderful and seating is amazingly comfortable.
My family loves Santikos Northwest. The theater is always clean and the staff is friendly and helpful. Always have a great experience every time we go! Thank you Santikos!
Great movies, great staff, clean environment!
The Theater is always nice and clean, fast service, love that I get rewards every time I come and watch the movie...just love the iver all experience
Great theater with comfortable seating, excellent sound quality, and a clean environment. Staff was friendly and the overall experience was enjoyable. Would definitely come back.