Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 14, 2018 — Rated 8 out of 10 by S.S. Zerorez Indianapolis
What could we do to improve?

The Technician was very nice and professional, but he said that he would move a few things, and I said that I would help. I was trying to stay out if his way while he was cleaning the carpet and assumed he moved a few things, since he didn’t ask for my help, he didn’t.

Report a concern   March 14, 2018 — Rated 10 out of 10 by G.E. Zerorez Indianapolis
What do you like about our products and services?

The technician was awesome and loved how fast the carpet was dry without no odor.

Report a concern   March 14, 2018 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

The gentlemen that came were quick and professional.

Report a concern   March 14, 2018 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

They did a great job on a dirty carpet. I was impressed by how great it looked after it was done.

Report a concern   March 14, 2018 — Rated 9 out of 10 by G.B. Zerorez Indianapolis
What do you like about our products and services?

On time

Report a concern   March 14, 2018 — Rated 10 out of 10 by R.P. Zerorez Indianapolis
What do you like about our products and services?

He did an awesome job!! Highly recommended!

Report a concern   March 14, 2018 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

My husband says our tech who cleaned was knowledgeable & did a good job of explaining of what he was doing, was thorough. My husband is more of a perfectionist and he was pleased with the job Tony (i believe he said his name was Tony) did. Tony also explained other services, etc, but did not do a "hard sell" (which we both hate). When I arrived home the carpets looked great. Yes, we would definitely recommend your services.

Report a concern   March 14, 2018 — Rated 10 out of 10 by L.G. Zerorez Indianapolis
What do you like about our products and services?

Works well and safe products

Report a concern   March 14, 2018 — Rated 8 out of 10 by B.B. Zerorez Indianapolis
What could we do to improve?

Service was excellent. Very professional on time and explained everything in simple to understand. He was also very quick.

Report a concern   March 14, 2018 — Rated 0 out of 10 by S.G. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

You weren't able to get them clean to my satisfaction. I had asked to not send the same guy that cleaned them the first time. I was told that a different guy would come. YOU SENT THE SAME GUY!!! Disappointing

Report a concern   March 13, 2018 — Rated 7 out of 10 by B.R. Zerorez Indianapolis
What could we do to improve?

I am not sure why howeve a couple of hours after the tech left I had a horrible smell in the house. It smelled like a wet cleaner.

Report a concern   March 13, 2018 — Rated 10 out of 10 by D.K. Zerorez Indianapolis
What do you like about our products and services?

Very professional, the guy explained everything he was going to do and he did an awesome job.

Report a concern   March 12, 2018 — Rated 10 out of 10 by T.S. Zerorez Indianapolis
What do you like about our products and services?

Everything. Carpet looks great!!

Report a concern   March 12, 2018 — Rated 10 out of 10 by G.G. Zerorez Indianapolis
What do you like about our products and services?

Andy did a great job! Was on time, friendly, walked me through everything, and cleaned everything to what we were hoping for!

Report a concern   March 11, 2018 — Rated 10 out of 10 by M.H. Zerorez Indianapolis
What do you like about our products and services?

The person that performed the cleaning was professional. He did not talk down to me when I asked questions. The treatment was excellent. Mike

Report a concern   March 11, 2018 — Rated 9 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Removed pet stain that other carpet cleaner could not.

Report a concern   March 10, 2018 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

No chemicals used & carpets look amazing.

Report a concern   March 10, 2018 — Rated 10 out of 10 by E.C. Zerorez Indianapolis
What do you like about our products and services?

Clean and sanitary

Report a concern   March 9, 2018 — Rated 9 out of 10 by L.O.B. Zerorez Indianapolis
What do you like about our products and services?

Andy was super professional and the services were done with quality.

Report a concern   March 9, 2018 — Rated 10 out of 10 by P.N. Zerorez Indianapolis
What do you like about our products and services?

You did a good job; my carpet looks really clean!

Report a concern   March 9, 2018 — Rated 10 out of 10 by M.P. Zerorez Indianapolis
What do you like about our products and services?

Great technician. Thorough cleaning with no mess. Very satisfied.

Report a concern   March 9, 2018 — Rated 10 out of 10 by V.T. Zerorez Indianapolis
What do you like about our products and services?

Green service

Report a concern   March 9, 2018 — Rated 10 out of 10 by T.H. Zerorez Indianapolis
What do you like about our products and services?

Good service, excellent cleaning

Report a concern   March 9, 2018 — Rated 10 out of 10 by T.F. Zerorez Indianapolis
What do you like about our products and services?

Quick drying time, good stain removal

Report a concern   March 8, 2018 — Rated 10 out of 10 by L.A.S. Zerorez Indianapolis
What do you like about our products and services?

Andy explained all the services ordered and process to complete. Had us inspect each room when done to see if it met our expectations. Very considerate of property. Explained other services offered by company after questions were raised. Carpet dried by time discussed. We were very pleased. Thank you Andy.

Report a concern   March 8, 2018 — Rated 0 out of 10 by K.A. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

As i explained in my email response last week, when i was given a quote on the phone i included stairs in my request, was given a price of $199, but was charged $283, an extra $70 for stairs. I wont be using your service again

Report a concern   March 8, 2018 — Rated 10 out of 10 by G.S. Zerorez Indianapolis
What do you like about our products and services?

Matt was fantastic

Report a concern   March 7, 2018 — Rated 10 out of 10 by T.W. Zerorez Indianapolis
What do you like about our products and services?

The technician was very professional & explained everything thoroughly. He even helped me find the best solution for my budget. Our carpets turned out amazing! Spot free, feels new, & our whole house smells fresh! I love that the carpets dried pretty quickly & we don’t have to worry about harsh chemicals.

Report a concern   March 7, 2018 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

No odor, on time, and knowledgeable technician.

Report a concern   March 7, 2018 — Rated 10 out of 10 by D.T. Zerorez Indianapolis
What do you like about our products and services?

Eric was great....he arrived on time and did a great job on my carpet...I am very pleased..


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