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based on 18358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Better drying time, look for spots on carpet better.
Carpet is very clean when finished..
Quick, professional, great results
On time, friendly and very professional. Explained everything he was doing and asked us to check it when he was done before he left.
Erik was very professional. He took time to listen to any questions or concerns we had. He seemed to take his time cleaning the carpets instead of rushing through like others in the past have done. I'm sure we will use Zerorez again.
Products do a good job of cleaning; carpeting does not stay wet for too long.
The citrus smell was too strong. I would not recommend it. Be sure to to tell your clients that it will last up to 24 hours in the house.
Carpets looked great and dried fast. The service employee was great also.
Friendly and efficient technicians, helpful and courteous customer service reps, carpets always clean and fresh.
Good communication
Great workers
Carpets look awesome
on time. Good results
I would like the heavy traveled areas gone over several times.
The nonsoap option
No Oder. Drys quickly
It cleans with no chemicals! Fast drying
send me your phone number
Quick and very happy with the results.
Great tech!
No comment
The results were phenomenal. Yes he technician was very knowledgeable and professional.
Yes, we liked it. Our carpet became much cleaner.
Representative was nice, professional, and completed the job quickly.
Great cleaning and great service. Zach was great with our 3 dogs.
The carpeting cleaning portion of the job was fine - but the person that cleaned the carpeting spilled a white powdery substance on my drive way and left it. When I called to report it (not knowing if it was harmful) I was told it was the substance that is mixed for pre-treatment. I was also told that I could simply clean it up.
It is poor customer service for an employee to spill a substance onto someone's driveway, leave it, not inform the homeowner and when I call to report it, I'm told that I can clean it up? I didn't pay Zero Rez to come out and make a mess so I'd have something to do ...
No chemicals!
Was here on time. Also also very professional.
The technician was super friendly and thorough
I had my tile and grout cleaned on WED Feb 7, the tile looked great but the grout did not. I made a homemade solution cleaner of warm water, baking soda, ammonia and vinegar. Lightly scrubbed the grout and the results were 100x better than your $240 service!
To make it right, refund me! I have pictures of before and after!
There are a lot of spots on the carpet that didn’t come out
My carpets look and feel amazing. Our carpet cleaner, Andy, was friendly and knowledgeable.