Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18362 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 18, 2019 — Rated 10 out of 10 by Terri McGuire Zerorez Indianapolis
What do you like about our products and services?

Wonderful company. Thomas was courteous and went the extra mile to see that everything was done to our satisfaction. Our carpets and upholstery are clean and revived. Thank you Zerorez!

Report a concern   January 17, 2019 — Rated 10 out of 10 by Courtney Kuna Zerorez Indianapolis
What do you like about our products and services?

Carpet looked great and all the pet urine was removed. Passed the black light test!

Report a concern   January 17, 2019 — Rated 9 out of 10 by B.G. Zerorez Indianapolis
What do you like about our products and services?

We like the no chemical system. We have young children so this was important to us.

Report a concern   January 17, 2019 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Dries quickly

Report a concern   January 17, 2019 — Rated 10 out of 10 by D.Y. Zerorez Indianapolis
What do you like about our products and services?

Thank you for the great service!

Report a concern   January 17, 2019 — Rated 10 out of 10 by J.A. Zerorez Indianapolis
What do you like about our products and services?

Clean look and smell and sanitized

Report a concern   January 17, 2019 — Rated 7 out of 10 by S.K. Zerorez Indianapolis
What could we do to improve?

Carpets looks great, sofa has white patches in certain spots.

Report a concern   January 16, 2019 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

Very professional

Report a concern   January 15, 2019 — Rated 5 out of 10 by E.L. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The technician was very friendly and knowledgeable. I’m not sure if it’s the nature of our carpet or if I had unrealistic expectations, but I don’t feel like our carpet looks clean.

Report a concern   January 15, 2019 — Rated 10 out of 10 by Charlotte Steinberg Zerorez Indianapolis
What do you like about our products and services?

This was my second time using zerorez and will I definitely use again in the future. Very easy to schedule and arrived within the scheduled window time. Thomas was very courteous and knowledgeable. He explained everything and assisted me with picking the proper service for my carpet.

Report a concern   January 15, 2019 — Rated 10 out of 10 by Leslie Fizdale Zerorez Indianapolis
What do you like about our products and services?

Zerorez got my couches and rugs very clean without any chemicals. I will use them every time I need cleaning in the future. The technician was nice and very thorough with explaining everything.

Report a concern   January 15, 2019 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

Tevin was great. Very personable, polite and knowledgeable of the product. My carpets look great!

Report a concern   January 15, 2019 — Rated 9 out of 10 by Tom Ardaiolo Zerorez Indianapolis
What do you like about our products and services?

No chemicals which is safe for all members of the family. Matt was informative and did a great job. I was impressed he gave me sample of cleaning solutions.

Report a concern   January 15, 2019 — Rated 9 out of 10 by K.D. Zerorez Indianapolis
What do you like about our products and services?

The technician Zach was great. I would request him in the future.

Report a concern   January 15, 2019 — Rated 10 out of 10 by E.M. Zerorez Indianapolis
What do you like about our products and services?

Efficiency of scheduling a carpet cleaning. Professional support staff. Clean carpet!!

Report a concern   January 15, 2019 — Rated 10 out of 10 by William Madlem Zerorez Indianapolis
What do you like about our products and services?

He was on time, clean, good communication & professional. When I asked about whether something had been done, he admitted that it had not & commented that he should have asked me about it. I appreciated the honesty & integrity.

Report a concern   January 15, 2019 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Service was great. Tech was systematic and efficient. Overall very pleased.

Report a concern   January 14, 2019 — Rated 10 out of 10 by M.P. Zerorez Indianapolis
What do you like about our products and services?

I just had my sofa cleaned by Zerorez of Indianapolis. Very happy with the results. It was a snowy Saturday morning but everything was on schedule even though the tech had to shovel his way to the door (not too far). All steps were explained and he was in and out in a little over an hour. A big thanks to Clifton for a professional job. Will call them again

Report a concern   January 14, 2019 — Rated 10 out of 10 by Judy Duncan Zerorez Indianapolis
What do you like about our products and services?

Very satisfied with the results. Carpets are very clean.

Report a concern   January 14, 2019 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

No chemicals to leave a residue.

Report a concern   January 13, 2019 — Rated 10 out of 10 by B.F. Zerorez Indianapolis
What do you like about our products and services?

Technician very knowledgeable and friendly. And carpets turned out nice!

Report a concern   January 13, 2019 — Rated 10 out of 10 by A.H. Zerorez Indianapolis
What do you like about our products and services?

I love that you have your own water and don’t use any soap. The employees are always super professional and friendly

Report a concern   January 13, 2019 — Rated 8 out of 10 by T.M. Zerorez Indianapolis
What could we do to improve?

Show the after clean with black light would be beneficial so I can see that the extra money spent was worth it.

Report a concern   January 13, 2019 — Rated 10 out of 10 by B.F. Zerorez Indianapolis
What do you like about our products and services?

Customer service

Report a concern   January 13, 2019 — Rated 10 out of 10 by Frank Leatherbury Zerorez Indianapolis
What do you like about our products and services?

The technician was upfront and set expectations before starting. Did a walk through after work had been performed to make sure I was satisfied. Will be using Zerorez going forward in the future. Technicians name was Chris. I didn't get his last name but he did a very good job!

Report a concern   January 13, 2019 — Rated 10 out of 10 by A.M. Zerorez Indianapolis
What do you like about our products and services?

Great service and great price

Report a concern   January 13, 2019 — Rated 10 out of 10 by B.P. Zerorez Indianapolis
What do you like about our products and services?

Good experience all around. Prompt return calls and notifications throughout the whole process. Staff on phone and technician professional, courteous and knowledgeable.
Quality of service was excellent. I have older carpet plus it has been neglected for two years due to medical issues with which our family has been experiencing.

Thank you and feel that I would use your services again.

Report a concern   January 12, 2019 — Rated 10 out of 10 by N.C. Zerorez Indianapolis
What do you like about our products and services?

Arrived on time.
Very knowledgeable about product and application of product.
Stains were removed that previous contractor did not remove.

Report a concern   January 12, 2019 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

Quality products. Nice timely service. Helpful, friendly staff.

Report a concern   January 12, 2019 — Rated 8 out of 10 by H.S. Zerorez Indianapolis
What could we do to improve?

Clifton was friendly, personable and had great communication skills! There were just a few spots that didn’t come out, and he warned me that they might not. Just a little disappointing when you’re spending over $200.


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