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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the carpets always look so great and the people are so nice and give you all the information on what they are doing
I like the fact that they don’t use chemicals. The price was great and the associate was very professional.
Professionalism and quality
Eric came and did a fabulous job. My carpets look beautiful. He did three rooms in one hour and 10 minutes. He was very courteous friendly and did such a great job. Thank you so much!
Eric was a wonderful service individual!
I think the hype of zerorez being so much more than the regular carpet cleaning method is overrated though.
Technicians are prompt, polite & do an excellent job on my carpets. No chemicals are used so your house smells fresh & clean when they are done.
Carpets always look and smell clean following your service!
Very professional and polite. They were able to get the pet stains out of my carpet with no problem
If I could give it 11 stars I would. Our carpets look amazing and they look brand new. The Technician was very professional, on time and answered ever question I had. I will always use Zerorez from now on and I will recommend Zerorez to anyone that ask.
Erik Norton did an outstanding job on our carpets! He is very professional and courteous and I will recommend him and Zerorez to others.
Love that no chemicals are used and from the past services I have the upholstery and mattresses were extremely clean and fresh. And our other house I had I wall-to-wall carpet clean throughout the house and was very pleased. The feel of the carpet was different after it was cleaned and the smell in the house was fresh, not chemical.
This is the second year Thomas has cleaned our carpets. He's friendly, a good communicator, and gets the job done quickly. And what a job it is! We have two cats and three dogs, so you can imagine how dirty our carpeting gets upstairs. It looks brand new after he leaves!
Tevin Was the best he was Incredibly polite and very professional. Our carpet is 10+ Years old so I wasn't expecting a miracle.... but when he left they looked great !! I would highly recommend Zerorez and Tevin.
Did a great job and very professional. Finished prod us great!
This was our 3rd time using your service. Heard your commercial on the Chicks Show . And I’ll use Zerorez again in April mid month. Great product clean carpet no pet smells.
Dave
My technician Chris was great. He was very knowledgable and did a fantastic job getting some spots up on a hard-to-clean carpet. The best part of the visit was that he said he could clean our marble entry (had no idea you did hard surfaces as well) and it looks spectacular!
No chemicals
Tevin was the Zerorez service provider at my home. He was very professional, personable, and informed about the Zerorez process. He went above and beyond my service expectations. I am happy with the results on my rugs and carpets. They look great! I will use Zerorez again!
The associate did a great job on the carpets and the couch. Unfortunately, on the day of his visit it was snowing and very wet outside. The hoses on the truck drug through the yard and brought a lot of wet mess into the house.
The carpets are always spotless when you are completed, technician always on time, and the feel/smell is the best - no crunchy carpets with Zerorez!
Did great job with stain removal! Thanks!
Your technician was very professional and made a nice appearance. He explained your process very clearly.
He spent two hours in our small house doing all the steps in the ZEROREZ process with care and diligence. While our older carpet cannot look brand new, I am pleased with the fact that
ZEROREZ can make it much better--no residue. I paid for the protection treatment and will be keeping an eye on that.
Scheduling via text or online, no overwhelming chemical smell in my home.
GREAT SERVICE
Professional, thorough, and left all areas clean and quickly dry. Also was very quick and efficient.
The cleaning process with Zerorez is quick and easy. Tevin did a great job explaining the process. He was easy to talk to and listened to our needs and concerns.
Chris called a couple of times during the day to let me know when to expect him. He laid out the game plan right up front and let me know how I could be most helpful. He appeared to take his time to do a good job. I was happy with the results! Carpets look great and no sticky or crunchy residue.
Very little moisture left in carpets after cleaning. The technicians are extremely nice and professional.
Erik was on time and handled the job in a very professional and timely manner. Carpets did not stay wet for a long period of time and everything looked great! I always recommend Zerorez to friends and family! Thanks again Erik!
Removed stains efficiently, able to walk on it within hours and the tech, Thomas, was thorough, competent and polite.