- Phone: 317-388-5141
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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets are much cleaner than they were with previous companies.
Friendly service, quick, convenient, great work
Friendly, helpful technician and great results!
I like the new scent and using empowered water and not chemicals to clean the carpets
Gave our carpet the first real cleaning ever. Adonis took his time and did a wonderful job. Twelve year old carpet looks new. Dried faster than other commercial cleaners.
Promptness, friendly, informative
Zerorez was simple to get an appointment time, that worked for me, set up. Arrived on time, were very professional, end result was way better than expected, and the price was competitive or better than other places I received quotes from. Our placed was left smelling good and looking great!!!
The technician was friendly on time and fast. Great customer service experience!
The carpeting is not terribly wet when the cleaning is finished.
Carpeting stays clean longer than with other companies.
Carpeting looked so much better than expected! Courteous service, thanks!
Super easy to work with and got everything cleaned really quick.
• ease of scheduling service
• polite and thorough technician
• quick service
• effective carpet cleaning
• reduced drying time (vs. traditional cleaning)
Carpets are very clean. Technician was very friendly and helpful.
Professional, friendly and did a good job cleaning our carpet at a reasonable price.
Chris is fantastic and my carpet looks great
Nothing you did wrong. I just expected to see a noticeable difference and there isnt one. The carpet is almost 2 years old. Never had it professionally cleaned so I anticipated a difference.
Thomas was great!! Very informative, nice, they did an AMAZING job. Love Zerorez!!!
THANK YIOU SO MUCH FOR IMMEDIATELY COMING BACK AND WORKING ON MY HUSBAND'S BEDROOM!!! First name removed
I had a few areas where there was a powder substance left behind along the wall lines.
To many sales upcharges Cost more then I expected
The tech was knowledgable , quick and friendly
The technician and his trainee arrived within the scheduled time frame. They were both very polite and respectful. We had cleared the three rooms to be cleaned, so they didn't have to move anything to get started. Since our carpet was installed almost 17 years ago, there are some traffic patterns as well as some incidental stains from food and/or drink spills (no pets). They went about their work in a professional way and worked methodically throughout. We could see immediately that dirt was being removed from the carpet. After they completed the cleaning, we could see that there were some areas of streaking. When we pointed that out, they said that should be cleared up when the carpet had fully dried. Now, it's been over 24 hours. For the most part, we are pleased with the job that was done, although there are still some visible streaks. The paper work that was left with us said that if we are not completely satisfied, we could call within 30 days, and problem areas would be re-cleaned. We will decide after a couple of weeks whether we think that should be done. We have been impressed with the concept of powered water as advertised on the radio.
I like that everything used is pet and people friendly, l love that the ones that come out, at least the one that came to me, was very friendly and professional.
You guys were great very professional.
I would use you again and recommend.
I absolutely loved tevin! He was so thorough and did such a good job. He went over my problem spots twice and was very detailed as to why he was doing what he was doing. My carpets look brand new. The stains from my puppy’s accidents are completely gone, along with the smell! I am so happy! I would definitely recommend him!! I will specifically be asking for him next time my carpets need cleaned.
This was our first time using Zerorez-and I can’t wait to use them again! I have out off getting our carpet cleaned because I always saw it as a hassle-not anymore! My kids are safe and I love not having to worry! The associate was very nice and professional!
Quick drying
We appreciate the service and the cleaning process utilized so the carpet and rugs are clean and no residue. We do have part of a stain that did remain on the master bedroom carpet, so contacting you to see if someone could come back and re-address that. Otherwise, we are pleased with the work that was done, and the work done in past visits!
We also need to get a status of the one rug that was taken to see if it could be cleaned.
Thank you,
Name removed
The representative was wonderful
Excellent service people