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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pet treatment for carpeting
Noah was great...prompt, courteous and thorough.
Plight and on time, with a great job done in a timely fashion.
Our carpets look better than they did brand new!!!
Technician was knowledgeable. I liked the fact there's no residue and the cleaning solvent had a clean, pleasant aroma.
Josh was very knowledgeable, professional and helpful. I like the environmental friendly service.
Smells great, carpet feels wonderful and the serviceman was awesome ...
Very friendly service. Right on time. Thorough cleaning. Dries quickly.
You actually got my carpet clean! Other companies told me it was the traffic areas. I used s white towel after they left on a area still full of dirt!
Fast, friendly service. Unique treatment methods.
I choose Zerorez because they do not use harsh chemicals or lots of water when cleaning my carpet and upholstery. My carpets get cleaned, feel great, smell great, and dry fast.
I like that there is no strong cleaner odor afterwards. The technician was very knowledgeable and able to answer my questions. They were also very helpful and informative on the process.
Fast drying, and cleaned very well.
Carpet stays cleaner much longer than with traditional cleaning methods.
I have several rentals and always use Zerorez when it is time to clean. The techs go above and beyond to ensure the carpets are as clean as possible. Heavy traffic areas they will spend extra time to get the bad spots out. I don't know how many times they have saved me from having to replace carpets. Top notch crews.
Carpet was not cleaned as well compared to previous times. Seems carpet not rinsed as well.
John was very quick and provided a quality cleaning job for the couch! He even threw in the throw pillows for free as he wanted to make sure he provided the best service for us.
Clean water, no residue.
I did not like asking for a tip.
My carpets are very clean and feel great!
Courteous and professional!
Technician was very thorough.
Stains were not removed after cleaning
If I could give an 11 out of 10 for customer service, I most certainly would. My cleaning technician was thorough, informative, and personable. He went above and beyond my expectations.
The stains on the carpet keep coming back. Strange they look gone for about a day and then they’re right back.
All is good.
The system used to clean my carpets is amazing. They stay cleaner longer than other companies we have had clean our carpets. Every staff member we have ever dealt with whether on line, on the phone and the technicians are knowledgeable, professional and go out of their way to help in anyway possible. Josh came to our house recently and was able to get some spots out I didn't expect he would be able to remove. He kept me involved in each step of the process and was very personable. I continue to drop the name Zerorez to anyone who will listen. You guys are great and truly take providing excellent customer service serious in addition to having a quality process. Thanks again!
Teresa P.
Very good job!
I like the fresh smell and the idea of using fresh water.
Excellent service and communication. Carpets look great.
Agreed pricing not honored.