- Phone: 317-388-5141
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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was quick, the carpet looked good when it was done, and the drying time was fast.
The stains do not come back
Josh was great and explained options and the cleaning process very well. Would use again!
The service was quick professional and we where very happy with how clean the carpets turned out.
The process was so easy. From booking online all the way up to the time the technician came to our house - I always felt informed. The customer service throughout was awesome, too! Our floors looks great!
Our service technician was awesome! He was very friendly, polite, Punctual and thorough! We would definitely recommend you again.
The reasons I continue to hire Zerorez for carpet cleaning is they make the scheduled window for arrival, the service person is always cordial and thorough in their work, and the means by which the cleaning is done is by far more complete and satisfactory than any other method I've tried.
I would definitely recommend Zerorez above any other local company or method.
GH in Indianapolis
OUr technician was great, a hard worker and involved me in every decision.
👍
The service was exactly as you advertised. My technician was friendly, thorough and on time.
Eric's professionalism. First time user and was impressed.
Great service and quality work!
He was on time. Gave complete description of what and how he was going to clean the carpet.
Great service! Josh was great. Carpet looks fabulous!
You are doing great
Your Tecnician John treated my home like it was his. He worked hard, was professional. I've tried a bunch of carpet cleaning companies & they promised not near what your Co does/did! Zero respect stood by all promises! The equipment was clean, quieter than others and protections were put in place to protect my walls, paint & property! I'll be calling again! Thank you John thank you zero Respect! Keep up great job!!
The Technician called and was able to come early so I could get on with my day.
Great service. No smells. Dried fast.
No soap residues, no chemical smells
Looks great!
Professional, courteous and respectful technician. Explained every step of the process. Carpet looks great.
Everything looks good as of now. I had some spots on my carpet in the bedroom. I hope they do not show up again. I will have you back soon. I like your services because you do not use any soaps.
Darlene Rumple
Quality for price
Requested Eric and as usual he called ahead, arrived on time, very professional yet friendly w us. Carpets and upholstery look great.
Everything went great. Thomas is professional and friendly and knows what he's doing and talking about. He went over the carpet for urine stains from the pets and got them all up. The areas where there was heavy traffic he spent more time on. We are very pleased and will recommend you to our friends and call you when we need it again!!!! THANKS
Linda
Price, quality of service and professionalism
Very professional. Carpets look great!
Very good as to keeping you informed of upcoming service call, very prompt on coming,
Price is right, would give technician a 10 for his service. Was hoping for better results of spots
but they are what they are (coffee and Juice) stains. Real good job in cleaning carpet.
Friendly and thorough !
Everytime I have Zerorez come out the staff is very nice and personable. They all do their job very efficiently and doesn't take alot of time. The cleaning solution really takes away some old dirt stains. There is one thing I think should be changed. When you send confirmation of customers appointment you should give them a special notice about tips for the service tech guy. It kind of comes up on the tablet right in front of the service tech. That is an awkward moment for the tech and the customer.