Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18362 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 17, 2019 — Rated 9 out of 10 by P.M. Zerorez Indianapolis
What do you like about our products and services?

I like the method that Zerorez uses. Their personnel is very professional from the people on the phone and the technicians who are doing the cleaning. They keep you apprised of what they are doing every step of the way.

Report a concern   July 17, 2019 — Rated 10 out of 10 by A.H. Zerorez Indianapolis
What do you like about our products and services?

Carpets look incredible. Very friendly technician.

Report a concern   July 17, 2019 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

Technician was extremely polite and knowledgeable about the procedure and products.
He wasn't over-pushy on up-selling services which is what I appreciated the most.

Highly recommend!

Report a concern   July 17, 2019 — Rated 10 out of 10 by P.J. Zerorez Indianapolis
What do you like about our products and services?

Matt performed the service for cleaning all areas requested and did a superb job!
Appreciated him moving a round coffee table and a chair for "we senior citizens".
Thanks again, Matt, for a great job.

Report a concern   July 17, 2019 — Rated 10 out of 10 by Barbara Getty Zerorez Indianapolis
What do you like about our products and services?

This company is very efficient, great communication. I have used Matt as my technician for a few times now, he has been fantastic. . I own rental properties as well as my own house.

Report a concern   July 16, 2019 — Rated 10 out of 10 by Susan Ford Zerorez Indianapolis
What do you like about our products and services?

The carpet was cleaned without any odor or chemical smell. It took about an and the carpet was dry. I will call these guys again. It looks new again!

Report a concern   July 16, 2019 — Rated 10 out of 10 by A.C. Zerorez Indianapolis
What do you like about our products and services?

Excellent service with great results! Thomas was fabulous!

Thanks!

Report a concern   July 16, 2019 — Rated 8 out of 10 by T.B. Zerorez Indianapolis
What could we do to improve?

You guys do a great job, I have no complaints. If at all possible, maybe be a little more precise with when a service tech will arrive. I understand it may be difficult to do but I do not think anyone is a big fan of the two hour window, but like I said I understand it is the nature of the beast so to speak.

Report a concern   July 15, 2019 — Rated 10 out of 10 by D.G. Zerorez Indianapolis
What do you like about our products and services?

EVERYTHING! Our carpets look fantastic and you representatives were so wonderful to work with on Friday! Thank you so much!

Report a concern   July 15, 2019 — Rated 9 out of 10 by L.R. Zerorez Indianapolis
What do you like about our products and services?

safe and no chemicals

Report a concern   July 15, 2019 — Rated 10 out of 10 by C.T. Zerorez Indianapolis
What do you like about our products and services?

You team called before arriving and arrived within the time frame agreed. They did an excellent job of cleaning my carpets. They were able to get old stains out that I thought were permanent. I have already recommended your carpet cleaning service to friends.

Report a concern   July 15, 2019 — Rated 10 out of 10 by Andrea Schaaf Zerorez Indianapolis
What do you like about our products and services?

The technician was wonderful! He did an amazing job. My carpet looks amazing. There was a smell from the previous owners' pets and it was really ruining the experience of our dining room. We wanted to try zerores because it made sense to us that using a bunch of soap that was left behind would attract dirt back to the spots and we'd be stuck in an endless cycle. Our upstairs rooms look brand new and we could not be happier.

Report a concern   July 15, 2019 — Rated 10 out of 10 by Steve Hovenstine Zerorez Indianapolis
What do you like about our products and services?

The tech showed up on time. He was very courteous. My carpet looked and smelled so clean and dried in about 4 hours. Zero Rez is highly recommended.

Report a concern   July 14, 2019 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Great service technician- josh

Report a concern   July 14, 2019 — Rated 10 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

I like the cleanness of my carpet and that my pets can get on it without concern.

Report a concern   July 14, 2019 — Rated 8 out of 10 by B.M. Zerorez Indianapolis
What could we do to improve?

My couch looked really good, however after it was all dry the next day it smell like cat pee.

Report a concern   July 14, 2019 — Rated 10 out of 10 by C.C. Zerorez Indianapolis
What do you like about our products and services?

Thorough cleaning by technicians, customer service focused and the process cleans the carpets well.

Report a concern   July 14, 2019 — Rated 10 out of 10 by A.V. Zerorez Indianapolis
What do you like about our products and services?

I like the reverse suction on the pet stain areas. It really works!

Report a concern   July 14, 2019 — Rated 0 out of 10 by C.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

After the carpet started to dry there were huge dirty streaks in my berber carpet where I never had any before. He also didn’t clean or completely missed many of the stain spots on my carpet. I could have done a much better job myself. It was obvious he didn’t know what he was doing. My carpet looked worse after he “cleaned” it than before. I paid almost $300 to get 2 rooms & a hall cleaned, treated for pet stains & stain preventative. Everything I paid for needs to be done again & I feel like I should get money back because I haven’t been able to put back my furniture or use my living room until it’s cleaned again. I do not want that guy back in my house “cleaning” my carpet again. Very disappointed in Zerorez, don’t think I’d use it again.

Report a concern   July 14, 2019 — Rated 10 out of 10 by Sarah Vilensky Zerorez Indianapolis
What do you like about our products and services?

Josh was not only informative but personable and a pleasure to work with.

Report a concern   July 14, 2019 — Rated 10 out of 10 by Mark Singleton Zerorez Indianapolis
What do you like about our products and services?

Tevin and Noah did a fantastic job our carpets look incredible

Report a concern   July 14, 2019 — Rated 10 out of 10 by P.M. Zerorez Indianapolis
What do you like about our products and services?

Did a wonderful job getting coffee stains out. Great job from Tevin

Report a concern   July 13, 2019 — Rated 10 out of 10 by Karen Lurton Zerorez Indianapolis
What do you like about our products and services?

John, was great. Would use him again.

Report a concern   July 13, 2019 — Rated 10 out of 10 by S.V. Zerorez Indianapolis
What do you like about our products and services?

Very good cleaning of furniture and carpet. Courteous and pleasant technician.

Report a concern   July 13, 2019 — Rated 10 out of 10 by R.W. Zerorez Indianapolis
What do you like about our products and services?

Quinton was awesome

Report a concern   July 13, 2019 — Rated 10 out of 10 by Pamela Davis Zerorez Indianapolis
What do you like about our products and services?

Josh was great! I had been ill, and it had been very long since it had been cleaned! I have a cat now and he explained and showed me what he had brought up!!!! Yuck. I haven’t sneezed once since he fixed everything. Thanks to all of you! 🙏🏼😉💕👌

Report a concern   July 13, 2019 — Rated 10 out of 10 by B.S. Zerorez Indianapolis
What do you like about our products and services?

Almost didn’t rebook Zerorez based on my last experience, which was not a good one.

Thank you

Report a concern   July 13, 2019 — Rated 10 out of 10 by H.K. Zerorez Indianapolis
What do you like about our products and services?

Technician was knowledgeable and worked hard.

Report a concern   July 12, 2019 — Rated 10 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

Great job

Report a concern   July 12, 2019 — Rated 10 out of 10 by Regina Cohen Zerorez Indianapolis
What do you like about our products and services?

I love the fact that you don't use harsh chemicals (or any chemicals at all!) and that afterwards, the carpet is not "crunchy" and there is no smell. It's wonderful for people like me who are sensitive to chemicals.


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