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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The knowledge and professionalism of the service providers.
The outcome of the service is excellent, far superior than that of other carpet cleaners.
Very good at explaining everything and provided great recommendations. He was very friendly as well!
Very professional services and your products do a very good job!
Trevino was awesome. He was very thorough. When he pulled up he noticed we had veteran military plates and offered military discount. We have used Zerorez in the past but Both my husband and I felt he did a much better job than the last technician. My sons room had stains all over the carpet- they are gone!
Eric did a fantastic job on our carpets! Spots were removed and they were dry within a few hours.
Smelled awesome, tech was super friendly
Didn't really seem to get as clean as I would have liked.
Carpets look great. Service technician was very personable and professional.
Goog job
The education, the grooming and then cleaning of the carpet. The men were polite, professional and groomed well. 😁
I am SO pleased with our carpet cleaning by Zerorez! We had dark spots on our carpet all the way across in front of my husband's recliner for YEARS & Thomas got 85-90% of them out! I can't tell you how pleased we are with the service we received from Zerorez! I had never heard of you until my sister tracked something tar-like thru their house & she called them - then she told me about them. I had always used Stanley-Steemer, but the last time they cleaned (?) our carpet, you couldn't even tell it after it dried & we were entertaining a few days later. I will NOT use them ever again, but will always call Zerorez! Thomas also got ALL THE OTHER SPOTS out - we are EXTREMELY PLEASED with Zerorez!!!!
Don & Name removed
More attention to spots.
Quinten was on time, respectful and kept me informed of the whole process. When he was finished, my sectional couch, area rug, both sets of stairs and my master bedroom looked amazing and smelled fresh and clean. Everything was dry in no time. Quinten did a great job and I would use Zerorez again
Service was great and carpet looks great!
Quick and easy. No wet carpets.
Carpets, wood floors, tile and grout get amazingly clean!
The spot remover is amazing!! The staff are always very virtuous, informative, and thorough.
Very nice staff and they kept themselves very professional
I would highly recommend Zerorez mainly because of your service guy Josh I have never had anyone to clean our carpets as well as he did he explained everything and took his time I didn't feel like he was rushing through like some of the carpet cleaning companies I've had great personality nice guy thank you so much for a great job.
Quick and thorough. Excellent job
Cleaned very well. Our technician answered all our questions and was very personable
Efficient, courteous, knowledgeable staff, do a great job
Quality service
Natural cleaning and friendly technicians
Very friendly and informative! I like that a bunch of soap isn’t used.
Everything
The technician was very nice,but my carpets especially in the dining room don't look any different than before. Also the price for service outside the Indy area are to high. Thank you
There is nothing to do to make things right.
Staff is friendly and carpets are thoroughly cleaned.
Timely. Courteous. Good job.
The technology & timely correspondence
Adonis the tech very nice.