Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18362 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 5, 2019 — Rated 10 out of 10 by P.K. Zerorez Indianapolis
What do you like about our products and services?

The fact that the cleaning is very good without the excessive moisture.
Your people were very much on time and extremely polite and well mannered.

Report a concern   June 5, 2019 — Rated 9 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

The tech did a good job. I will have the company out again.

Report a concern   June 5, 2019 — Rated 10 out of 10 by Steve Belickis Zerorez Indianapolis
What do you like about our products and services?

Excellent, as always

Report a concern   June 5, 2019 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

We have contracted Zerorez to clean carpet at our home several times and have been pleased with the results. Clean carpet but with no residue. Stains have been addressed well also. Now considering using Zerorez at my office.

Report a concern   June 5, 2019 — Rated 10 out of 10 by M.H.R. Zerorez Indianapolis
What do you like about our products and services?

I like that there are no chemicals and that the workers were thorough and fast.

Report a concern   June 5, 2019 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Professional and efficient. Adonis was courteous and hardworking. Thanks for the great cleaning.

Report a concern   June 4, 2019 — Rated 10 out of 10 by N.F. Zerorez Indianapolis
What do you like about our products and services?

Best carpet cleaning. Carpet looks great.

Report a concern   June 4, 2019 — Rated 10 out of 10 by Clay Taylor Zerorez Indianapolis
What do you like about our products and services?

Great service and professional staff!

Report a concern   June 4, 2019 — Rated 9 out of 10 by M.J.P. Zerorez Indianapolis
What do you like about our products and services?

I like that no chemicals are used and I like that I can see the dirt coming up out of my carpet rather than being suppressed down into it.

Report a concern   June 4, 2019 — Rated 10 out of 10 by Alicia Lewandowski Zerorez Indianapolis
What do you like about our products and services?

I chose Zerorez to clean my apartment carpets as I was about to move out. I chose them over the standard company that the apartment promoted even though I had to pay a little more. I had read the reviews and knew they also had specific pet treatment options. The apartment had told me a month or 2 prior that they didn’t expect me to get my pet deposit back, however following my cleaning, pet treatment, and spot treatment, I was able to get back my full deposit. They were worth the money!

Report a concern   June 3, 2019 — Rated 10 out of 10 by A.L. Zerorez Indianapolis
What do you like about our products and services?

No chemicals

Report a concern   June 3, 2019 — Rated 5 out of 10 by E.E.R. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I scheduled you to clean my parents condo and then my house. They were on consecutive days. The condo went fine a couple of miscommunications but acceptable. I told 3 people I needed to leave at 5. The tech called me at 5:30 pm to head to my house. I was not home.
Then on Tuesday your office called me 3 times. I was at work and each time sent it to my voicemail. The third time I answered long enough to tell your rep this was not a good time.
I was a little surprised he kept calling and did not leave a voicemail.

Report a concern   June 3, 2019 — Rated 10 out of 10 by B.V. Zerorez Indianapolis
What do you like about our products and services?

Always on time. Eric was great

Report a concern   June 3, 2019 — Rated 7 out of 10 by H.T. Zerorez Indianapolis
What could we do to improve?

Some corners of the carpet didn’t get cleaned, and the wall got scuffed with the machine and took off some paint.

Report a concern   June 2, 2019 — Rated 10 out of 10 by Dana Matthews Zerorez Indianapolis
What do you like about our products and services?

I love that my carpets are so clean and safe for my dogs!

Report a concern   June 2, 2019 — Rated 10 out of 10 by J.S.A. Zerorez Indianapolis
What do you like about our products and services?

Everything

Report a concern   June 2, 2019 — Rated 8 out of 10 by J.C. Zerorez Indianapolis
What could we do to improve?

Happy with your company

Report a concern   June 2, 2019 — Rated 10 out of 10 by Steve Lavery Zerorez Indianapolis
What do you like about our products and services?

Great communication from the time I set the appointment to the time the technician appeared.

Very thorough explanation of the services, including costs.

Service Technician was great. It was the second time he has cleaned our carpets in 15 months.

Report a concern   June 2, 2019 — Rated 10 out of 10 by S.F. Zerorez Indianapolis
What do you like about our products and services?

Service was very good. Carpet looks great. I will continue to use Zerorez.

Report a concern   June 2, 2019 — Rated 10 out of 10 by Julie Binsbacher Zerorez Indianapolis
What do you like about our products and services?

The young girl that cleaned my carpets was very professional and knowledgeable. My carpets look great and I will be using Zerorez again and would highly recommend them'

Report a concern   June 2, 2019 — Rated 0 out of 10 by D.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Not very good

Report a concern   June 1, 2019 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Very prompt and professional. Carpets dried very quickly

Report a concern   June 1, 2019 — Rated 8 out of 10 by L.H. Zerorez Indianapolis
What could we do to improve?

The customer service was amazing, but I don’t feel like it helped with our stains.

Report a concern   June 1, 2019 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

Carpet are clean and smells fresh.

Report a concern   June 1, 2019 — Rated 10 out of 10 by E.S. Zerorez Indianapolis
What do you like about our products and services?

Cleaning was good and the technician was very nice and helpful, but the cleaning of the tile in the bathroom was not what I expected. I would not waste money on that again.

Report a concern   June 1, 2019 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

The technician throughly inspects and explains the treatment prior to starting the work. The process teally cleans the carpet well.

Report a concern   June 1, 2019 — Rated 10 out of 10 by Marsha White Zerorez Indianapolis
What do you like about our products and services?

The technician that did our most recent carpet cleaning at the end of May, 2019 was punctual, professional, knowledgeable, friendly, careful and neat as he did his job. He also did an excellent job in explaining the entire carpet cleaning process in detail as well as gave us many invaluable tips on how to care for and maintain our carpet and keep it clean. He was the first Zerorez technician to provide us with so much good information. We greatly appreciated it. Hopefully the next time we request our carpet to be cleaned we can get the same technician. We have found that the Zerorez products and cleaning process are superior to other carpet cleaning companies around Indianapolis.

Report a concern   May 31, 2019 — Rated 10 out of 10 by W.K. Zerorez Indianapolis
What do you like about our products and services?

I will write a review on Angie's List but I was impressed from the first call to schedule to the end product. It was amazing! Thank you.

Report a concern   May 31, 2019 — Rated 10 out of 10 by D.E. Zerorez Indianapolis
What do you like about our products and services?

Customer service

Report a concern   May 31, 2019 — Rated 10 out of 10 by D.J. Zerorez Indianapolis
What do you like about our products and services?

Great customer service. The carpets are not crunchy and dried in about 5 hours.


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