Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18362 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 25, 2019 — Rated 8 out of 10 by K.B. Zerorez Indianapolis
What could we do to improve?

When I call to schedule and I ask, “where’s the hidden cost? What are you going to surprise me with?” Tell me. The poor kid that came out to clean had a sales pitch. Give me the sales pitch when I call. I assumed I was already getting everything he was trying to sell.

Report a concern   May 25, 2019 — Rated 9 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

The technician was very professional and worked very diligently to do the work quickly and
efficiently. She was polite and professional. I am sorry I do not remember her name. We do
have a few very light, but still noticeable streaks. We think it may be due to the age of the carpet, but we aren't sure. The carpet dried quickly which we appreciated.

Report a concern   May 25, 2019 — Rated 9 out of 10 by C.C. Zerorez Indianapolis
What do you like about our products and services?

The tech could not the chair clean.

Report a concern   May 25, 2019 — Rated 10 out of 10 by Jenna Agness Zerorez Indianapolis
What do you like about our products and services?

Friendly people, furniture looks new again!

Report a concern   May 24, 2019 — Rated 9 out of 10 by JIm Christensen Zerorez Indianapolis
What do you like about our products and services?

Technician was on time and work was done as expected. Carpet looked great after it had dried throughly.

Report a concern   May 24, 2019 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Everything

Report a concern   May 24, 2019 — Rated 5 out of 10 by H.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I didn’t feel like the pet treatment did anything different then just the regular. And I now have a nickel size hole in my carpet that wasn’t there before. Not happy about that.

Report a concern   May 24, 2019 — Rated 10 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

The carpets looked very good after the team came to clean them.

Report a concern   May 24, 2019 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

Tevin was wonderful. Professional and did an outstanding job!

Report a concern   May 24, 2019 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Zerorez always does a fantastic job and i won't use anyone else.

Report a concern   May 24, 2019 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

Great customer service and pricing.

Report a concern   May 24, 2019 — Rated 10 out of 10 by Steve Smith Zerorez Indianapolis
What do you like about our products and services?

Technicians were very thorough and explained their method of cleaning and how it was unique compared to the other companies, They were very considerate and friendly. They did an excellent job and we were quite satisfied with their process and guarantee.

Report a concern   May 24, 2019 — Rated 10 out of 10 by L.W. Zerorez Indianapolis
What do you like about our products and services?

I like how my carpets feel when your done and the fresh smell. I wish however there wasn't a minimum service charge to come to Pendleton. I feel Zerorez does an excellent job.

Report a concern   May 23, 2019 — Rated 6 out of 10 by A.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I truly had scheduled the attendant to come at 1:00pm for a reason. I even stated to him that I wasn’t expecting him until 1. My painter ended up having to leave 2 hours earlier because the attendant showed up at 11am. My painter needed that additional time to finish up a room that was being cleaned.

Report a concern   May 23, 2019 — Rated 8 out of 10 by P.P. Zerorez Indianapolis
What could we do to improve?

Thé service was this fine

Report a concern   May 23, 2019 — Rated 6 out of 10 by M.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   May 23, 2019 — Rated 10 out of 10 by A.Q. Zerorez Indianapolis
What do you like about our products and services?

My service tech, Adonis, was professional l, friendly, and did a thorough job. I was really pleased with how well everything came out.

Report a concern   May 23, 2019 — Rated 10 out of 10 by Diana Baisa Zerorez Indianapolis
What do you like about our products and services?

The product and services and workmanship were excellant. Thank you

Report a concern   May 22, 2019 — Rated 10 out of 10 by M.C. Zerorez Indianapolis
What do you like about our products and services?

I like the arrival of on-time or early. Also, the carpet looks good and the tech explained everything.

Report a concern   May 22, 2019 — Rated 10 out of 10 by J.G. Zerorez Indianapolis
What do you like about our products and services?

We are very satisfied with your service. Matt is very professional and kind

Report a concern   May 22, 2019 — Rated 10 out of 10 by Jeff Beck Zerorez Indianapolis
What do you like about our products and services?

Thomas is a very knowledgeable rep who explains what he recommends and then no frills let’s you decide. He is a true professional and the results are incredible.

Report a concern   May 22, 2019 — Rated 10 out of 10 by P.C. Zerorez Indianapolis
What do you like about our products and services?

Impressed with the demonstrations and explanations given by Tevin. Carpet looks good.

Report a concern   May 22, 2019 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Great Technicians. knowledgeable, pleasant and confident. Beyond pleased with the results, especially how soft the carpet is. Had serious residue related stains from using a Bissel Pet Erase vacuum and Zerorez did the trick. Next level :)

Report a concern   May 22, 2019 — Rated 10 out of 10 by Marcia Patton Zerorez Indianapolis
What do you like about our products and services?

Erik my service technician is prompt, courteous, neat in appearance and works hard. He reminds you of the quality service and satisfaction to be met by Zerorez and wants you to feel completely happy and satisfied! I could go on and on as I have used this carpet cleaning service and the same technician for a few years now and always completely satisfied. My carpets and furniture look revitalized and smell nice and clean!
I highly recommend the services of Zerorez and give them a 10 and thumbs up!
Thanks Zerorez for being top notch and having great technicians!

Report a concern   May 22, 2019 — Rated 10 out of 10 by K.T. Zerorez Indianapolis
What do you like about our products and services?

Efficient & kept me up to speed on how the cleaning was looking

Report a concern   May 22, 2019 — Rated 10 out of 10 by John Shircliff Zerorez Indianapolis
What do you like about our products and services?

Our carpets look great. They did a great job of letting me know when they would arrive. The tech was very professional and knowledgeable. Overall great experience!

Report a concern   May 21, 2019 — Rated 10 out of 10 by D.N. Zerorez Indianapolis
What do you like about our products and services?

Great service

Report a concern   May 21, 2019 — Rated 10 out of 10 by G.F. Zerorez Indianapolis
What do you like about our products and services?

Great communication and Eric was AWESOME

Report a concern   May 21, 2019 — Rated 10 out of 10 by B.J. Zerorez Indianapolis
What do you like about our products and services?

We thought we needed new carpeting. But now it looks almost new. We couldn’t be more pleased!

Report a concern   May 21, 2019 — Rated 10 out of 10 by Florence Belcher Zerorez Indianapolis
What do you like about our products and services?

On time, very through and professional.


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