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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the chemistry behind your company
You did not disappoint me. I was very pleased with the result (although the cost was more than I would like). The question was how likely I was to recommend you, which is very different than disappointing me. I just don't see myself discussing carpet cleaning and thus recommending a company to anyone. If you had asked me "how likely would you be to recommend..." rather than "how likely will you be...", I'd have given you a much higher rating.
product seems good and the techs are knowledgeable and courteous. I have already recommended your company to someone
Excellent service, very nice staff
You really brought the carpets back to life.
My carpets look clean after and it doesn’t leave a hard residue
Carpet is very clean. Technician was very professional.
That the product is pet safe and drys less then 8 hours. Tevin was very knowledgeable and polite.
Every time I have used your staff & products I've been very happy. The furniture looked great. Thank you...
Works way better than you can imagine. Very friendly staff and help along the whole way.
You cleaned a rental property for me where the carpets had been trashed and they came out great! For this service, we are having our own area rugs cleaned which hasn't happened for 10 years. I'm excited for them to get a thorough cleaning.
Friendly staff and surprising results. Didn’t know my carpet needed cleaning until I saw the difference. Adonis (my Tech) was great and helpful!
I thought Zerorez did a great job on my carpets. They looked (and smelled) so much better after their Zerorez treatment. They were much cheaper than Stanley Steamer. My technician was thorough, polite, and on time.
The results. My carpet is clean and safe for my kids and pets to be on it.
Great product, great service
Timely, lots of information, good customer service.
I don’t give 10s before an appointment is complete.
It is easy to schedule and readily available.
Quality cleaning! Takes time to explain and treat problem areas!
Tech was informative and explained the process along the way. Was efficient. Carpets look really great!
Quick dry and smells great!
Stephanie was wonderful. Very professional and kind.
Results and service provider.
Nothing, carpets look nice!
The technician was very informative. He was very professional and personable. I am pleased with the results.
Knowledgeable, quality customer service, and a commitment to guaranteed customer satisfaction. Well done.
Done well. Very pleasant and helpful
We used to own our own carpet cleaning company and we were very successful for over 24 years until retired. Used many carpet cleaning companies over the years and Zeroez has honestly been the best carpet cleaning company we’ve found. Their two step process can’t be beat anywhere. They even managed to get cat urine smell out of my carpets‼️‼️ This is very hard to do. Especially cat urine. Has unmistakable smell. Have been using for over three years now. Last time they came I had a woman show to do the work and was very skeptical as I know how hard it is to clean carpets if you are dong correctly. Well Stephanie did just as good as her male counterparts!! Way to go Steph. If anyone is looking for a good company
Zeroez is it. HONESTLY
Excellent results, knowledgeable technician. Overall great value.
Courteous employees, proper service done to satisfaction in a timely manner. Simple as that!