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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kid friendly and safe products
Friendly over the phone and in home. Floors look great. Explained process and how to keep floors clean.
Your technicians were very professional. They communicated well with me and did an excellent job.
Clean and the professionals are always amazing!
10 year old carpet looked like new
The cleaners that came to the house were very friendly and explained everything to me about the cleaning process. They finished the job quickly and the carpet looked amazing after they left!
Fast and effective
Excellent job on tile that now looks like new with grout back to original color. Very professional and hardworking representative.
Timely arrival for appointment. Courtesy of tech and service was great. Thank you.
On time and friendly
Love that there is no residue
Clean, chemical-free carpets give me peace of mind for when my baby starts crawling around!
Far more impressed with zerorez as a company than the technician at our home. He was quite difficult to work with. The girl could see my frustration and got involved with our conversation repeating to him what I was told on the telephone at the time of booking our appt. I was ready to clean our basement carpet as well but he was ridiculously difficult to work with.
Great service!
The technician did a good job of explaining the service and cleaning the carpets/
Friendly and thorough techs and l love that I am not using chemicals to clean my carpet
Great service
The guy that came to clean our carpets was outstanding! His friendliness was wonderful.
How well out carpets were cleaned even from previous owners stains.
Very friendly and professional staff
Love how clean and fresh smelling the carpets are afterward.
Very professional, friendly and efficient service. Great quality job on our carpets.
Carpets turned out great and Thomas was very informative and professional!
The demo of their product speaks for itself. You can see how the dirt disappears with their product. Tevin, the tech, was professional and respectful of my house. They are a little more pricey than other companies, but I like the fact their is
Very quick and good result. Tevin was amazing 😍😍😍
4 rooms, a hallway & 15 stairs & he was done within 3 hours?? black spots in master bedroom were coming up out of carpet with my fingernail after he left. if they came up that easily, why wasn't he able to suck them out with wand? felt like he went way to quickly, could've gone over certain areas at least a couple more strokes & gotten the carpet cleaner.
He was very polite & professional, just in a hurry,(in my opinion), & didn't do as good a job as he could've.
Started my cleaning business by shampooing carpets in 1994, you continue to go over & over & over carpets til water is coming back up clean, not still dirty.
I like that you just use water to clean carpets and furniture and not chemicals that can leave residue. Erik did a fabulous job! I will request him again. He was so very professional and courteous.
Gets carpet and upholstery clean! Very professional
The person I requested didn't show up. I could have reschedule. No test area was done, the grout wasn't as light in the traffic areas as I would have liked.
Our service was scheduled for between 3 and 6pm. Technician called at 240pm and arrived at 250pm. Love it that he was so prompt and friendly