Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18362 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 27, 2019 — Rated 8 out of 10 by J.R. Zerorez Indianapolis
What could we do to improve?

still have recurring spots

Report a concern   October 27, 2019 — Rated 10 out of 10 by L.S. Zerorez Indianapolis
What do you like about our products and services?

The technician (Josh) was great...very professional, courteous and did a great job!! We will definitely ask for Josh in the future when scheduling an appointment. The only somewhat negative comment I will make may be related to office communications. I was told I would receive a call between 10 & 12....to be notified when the tech would arrive...I had to call the office at 12:30 to see if there was a scheduling error and was told the job before ours took longer than expected...which isn't not a problem..if we had been notified. Two of the rooms being cleaned were offices and this lack of communication from your office caused some delay issues in our offices......Thank you!!

Report a concern   October 27, 2019 — Rated 10 out of 10 by K.D. Zerorez Indianapolis
What do you like about our products and services?

Professional technician. Very good service and result

Report a concern   October 27, 2019 — Rated 10 out of 10 by M.J. Zerorez Indianapolis
What do you like about our products and services?

Carpets look awesome. Look like new. Employee was very informative, polite, and accommodating.

Report a concern   October 27, 2019 — Rated 10 out of 10 by C.D. Zerorez Indianapolis
What do you like about our products and services?

Very professional. Carpet and tile and grout all look fabulous. No harsh chemicals is great. Will definitely use you again.

Report a concern   October 26, 2019 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Technician was very friendly and professional

Report a concern   October 26, 2019 — Rated 10 out of 10 by Beth Amy Zerorez Indianapolis
What do you like about our products and services?

My tile looks brand new!

Report a concern   October 26, 2019 — Rated 10 out of 10 by W.J. Zerorez Indianapolis
What do you like about our products and services?

Noah did a great job. Very friendly and willing to please.

Report a concern   October 26, 2019 — Rated 5 out of 10 by T.L. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

It’s only been a day.

Too early to make an honest assessment.

Your technician was outstanding!!!

Report a concern   October 26, 2019 — Rated 10 out of 10 by Donna Herring Zerorez Indianapolis
What do you like about our products and services?

Prompt, professional, particular, excellent work.

Report a concern   October 26, 2019 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

Excellent service, carpets very clean after.

Report a concern   October 26, 2019 — Rated 10 out of 10 by C.L. Zerorez Indianapolis
What do you like about our products and services?

Very professional representative who knew the job and performed exceedingly well. No hard sell for extras, just did a superb job. This was our third cleaning and we will be back.

Report a concern   October 25, 2019 — Rated 10 out of 10 by Loran Wilber Zerorez Indianapolis
What do you like about our products and services?

Your technician was prompt, courteous, and did a fabulous job. He called before he was on his way, which I missed and so he then responded to my text message confirming my appointment.
Thank you

Report a concern   October 25, 2019 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Service provider. Few chemicals

Report a concern   October 25, 2019 — Rated 10 out of 10 by N.B. Zerorez Indianapolis
What do you like about our products and services?

Representative was courteous and thorough

Report a concern   October 25, 2019 — Rated 9 out of 10 by D.A. Zerorez Indianapolis
What do you like about our products and services?

Efficient, thorough, quick, dries very quickly, no lingering detergent-type smell.

Service man (Adonis) very polite, friendly.

Report a concern   October 25, 2019 — Rated 10 out of 10 by L.P. Zerorez Indianapolis
What do you like about our products and services?

Service was great!

Report a concern   October 25, 2019 — Rated 10 out of 10 by C.B. Zerorez Indianapolis
What do you like about our products and services?

Tech arrived on time and was very familiar with my requests. The work was done rather quickly and the most soiled spots were done with extra attention. The final result was great.

Report a concern   October 25, 2019 — Rated 10 out of 10 by E.R. Zerorez Indianapolis
What do you like about our products and services?

The service and quality was great. The friendliness of the technician was great.

Report a concern   October 25, 2019 — Rated 5 out of 10 by L.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I chose Zerorez for my mother’s carpet because your radio commercials are so convincing for complete stain removal. I didn’t feel her carpets came out as clean as you advertise and the technician kept repeating as he was cleaning that the ground in dirt stains won’t be completely removed. .I have some before and after pictures but I don’t feel the carpets are as clean as you advertise and I would not recommend to others or use on my home.

Report a concern   October 24, 2019 — Rated 10 out of 10 by M.M.G. Zerorez Indianapolis
What do you like about our products and services?

Our tech Josh was really great! L liked that there wasn’t a chemical odor after we had the carpets done and he was able to clean several of the spots we had out of the carpet.

Report a concern   October 24, 2019 — Rated 10 out of 10 by M.J. Zerorez Indianapolis
What do you like about our products and services?

The tech thoroughly inspects the carpet with a black light to locate any pet stain/residue, offers suggestions for treatments. The carpet looks great and is dry with only 4 - 6 hours.

Report a concern   October 24, 2019 — Rated 10 out of 10 by Jill Turkupolis Zerorez Indianapolis
What do you like about our products and services?

Looks like brand new carpet after cleaning

Report a concern   October 24, 2019 — Rated 10 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

The spot remover worked wonders on a spot of blood! Our carpets look clean, too.

Report a concern   October 24, 2019 — Rated 4 out of 10 by C.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I don't think the carpet looks very clean, and it took 36 hours to dry. Not impressed with the results, so I will look for a different company to clean my carpet next time.

Report a concern   October 24, 2019 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

My carpets look so much cleaner than when they were cleaned by another company.

Report a concern   October 24, 2019 — Rated 10 out of 10 by John Grady Zerorez Indianapolis
What do you like about our products and services?

Great customer service, and ability to clean difficult stains.

Report a concern   October 23, 2019 — Rated 8 out of 10 by T.D. Zerorez Indianapolis
What could we do to improve?

I was very happy with everything

Report a concern   October 23, 2019 — Rated 10 out of 10 by Terry Walker Zerorez Indianapolis
What do you like about our products and services?

Matt (the in home that) is very personable and willing to explain the process. This was our second time with this company and with Matt as the tech. We have been very pleased with the service and the way that our carpet has come out both times.

Report a concern   October 23, 2019 — Rated 10 out of 10 by B.K. Zerorez Indianapolis
What do you like about our products and services?

So friendly and professional and the carpets look amazing.


Privacy Policy