- Phone: 317-388-5141
- Visit Website
based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technically proficient technician. Polite and helpful. He explained the process and was careful with all his tools. The carpet came out soft and clean. Would recommend this service to anyone wanting a clean and refreshed look to their carpet.
Prompt and professional. Hi hey do an excellent thorough job cleaning
The technician was very informative and polite.
The cleaner guy seemed annoyed with me and when I got home hours later the floor was sopping wet to me feel weird wet but maybe that's how it supposed to be
I love the purity of the cleanliness without residue. Very friendly, prompt service (Josh).
Very nice gentleman named Tom did our carpets.
The I was extremely happy with the carpet cleaning your technician did. His name was Tevin. He was very professional and took care of several spots successfully. I would ask for him next time. He went out of his way moving a few chairs even. I have had carpet cleaned by you before and other people could not get the same spots out. He knows what he is doing and wanted to you to know.
Great service. Was very pleased how my older carpet looked after it was cleaned. Would recommend to others.
Matt did an awesome job. It turned out way better than I expected. I was scheduled for 2-4p originally by Kate. She called back and rescheduled for 12-2p. I called and talked to Brittany at 2:15p when I had not heard from Matt. She said I was scheduled for 3p-5p. I would have really appreciated the schedule staying as had been communicated, of at least the courtesy of a call to tell me it had been changed. I arranged my day around the window scheduled.
The service was very friendly, I was able to get treatment quickly and I was happy with the end product! My carpet isn’t crunchy like past experiences I’ve had with other companies.
Twenty four hours after cleaning and the carpets are dry and the stains are gone! Very pleased with the whole experience and will use again.
Excellent, quick and personable! Noah rocks!
Told what products to be used up front / and service to be rendered. Offered suggestions prior to star of service. Completed timely and without mess
Everything
Prompt. Thorough. Courteous. Very clean.
I like the clean smell. I like that my carpets are dry within 6 hours. My carpet is 17 years old and Zero Rez does a great job. The tech this time was phenomenal. You can tell before they leave if your going to be satisfied with the work. I was more than satisfied this time.
The carpet does not look any cleaner than it did before
I have used Zerorez a number of times and love the carpet cleaning. I love how it dries so quickly also. However, we had the tile and grout cleaned this time and was not happy with how lots of the grout still does not look clean and Luke the original. We had the tile and grout laid 4 years ago
Ease of scheduling
Knowledge of Tech
Efficient process
Great service and carpet cleaning!
Your staff was courteous attentive and had great attention to detail. They communicated well, and were flexible with scheduling changes at last minute.
Effective products and great service!
The service tech was punctual, knowledgeable, and tidy. Answered my questions, and made suggestions regarding carpet issues. Took pride in his accomplishment. Carpet looked so pretty I didn’t want anyone to walk on it. All and all......job well done!
Your representative was very knowledgeable and friendly.
How clean and new the carpet looks right after cleaning.
Nathan was focused and diligent.
Matt was thorough in his explanation of services and promptly delivered on the brand promise to clean our carpets the Zeorez way... well done!
technician was very knowledgeable and told us everything he was doing
Doesn’t leave floors soggy and musty smelling. Dries fresh and clean

Carpets weren't as clean as I had hoped.